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Your Thoughts... - disappointed posted in the Community forums; i hoped to get help from your site but found it really hard to navigate and the one reply i got so far is pretty rude, unhelpful and techno-smart arse. ...

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  #1  
Old 05-14-2007
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Angry disappointed
i hoped to get help from your site but found it really hard to navigate and the one reply i got so far is pretty rude, unhelpful and techno-smart arse. won't be coming back.
  #2  
Old 05-14-2007
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If you care to read my reply to the thread you would see it wasn't a smart arsed reply, we need info to be able to tell what the problem is.

Prehaps I speak for myself here but judging by your attitude and personal attacks on people trying to help you, you won't be missed.


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  #3  
Old 05-14-2007
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I think that the non-member that offered to help you was absolutely RIGHT to ask what he did;
Request additional information.

1. Are you using Windows XP Basic or Pro?

2. Please provide the URL for the "Tech Tip".

3. Which Tip are you referring to? What is it's title?

4. Is it the Printing Wizard whose tabs are unintelligable?
Where did this Print Wizard come from? Did it come with the printer?

5. If you can't read the Tabs, when you click on the tabs, can you read the information in the folder?

6. You refer to a foreign language. Please be more specific. What does it say.
If you can type it, please do.

The more information you provide the better the chance someone will be able to assist you.

Thank you...
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He was giving you his time FOR FREE and I didn't see you thank him for that! If you choose not to help yourself a little bit then this place certainly isn't for you. You join a very short list of dis-satisfied members.

I also note that you are from Australia (according to your IP address) and not Austria (as per your profile) - it would help us to support you if you could amend that, thanks.

Thread in question: http://www.pchelpforum.com/windows-x...-language.html
Moved back to public access.


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Last edited by Hengis; 05-14-2007 at 01:08 PM.
  #4  
Old 05-14-2007
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Hi Janet

You say you find the site really hard to navigate. This forum runs on the same software as many other sites, so you may have the same problem if you visited another site.

Did you read the New User Guide for help? http://www.pchelpforum.com/New_User_Posting_Guide.htm

If you have not read it i suggest you read it

Also as Hengis said, the help provided was FREE, if you were to phone up a call centre and receive the same quality help you could end up with a large phone bill. Please appreciate the time spent by individuals in their spare time solely to help people and enjoy the forum. After all it is what keeps the site ticking - the members.

Chris


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Last edited by upgrader; 05-14-2007 at 03:29 PM.
  #5  
Old 05-14-2007
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..............and exactly HOW MUCH DID YOU PAY JANET to join this forum and ask for help from VERY QUALIFIED people donating thier OWN TIME to HELP OTHER PEOPLE??

Just a question from a wanna-be nerd.


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  #6  
Old 05-14-2007
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That's enough guys....closing down the thread. Hengis you can reopen it if you want to, but I think Janet might have learnt her lesson now


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