Hi all,

My girlfriend has just got a new laptop with vista business. I have been trying to add it to our wireless network (netgear) all day and can't get it to work.

Initially the PC said it had found the network. I clicked it, typed in the WEP key etc... After I restarted it found the network but said that there was "limited connectivity".

I tried again, but now the network will not show up at all. I have connected the PC directly into the wireless router and it works fine, all the other PCs in the house (and 1 mac) work fine. Can anyone help me out here? This is my first time using vista and i'm finding it very frustrating.

Re: Vista & Netgear issues - Limited or no conecti

Hey vaughan80, my welcome to PCHF

Could you please try repairing the connection by right-clicking the icon in the taskbar and then clicking Diagnose and Repair. It should run through a series of tests and try to fix the issue for you.

Thanks,

upgrader

Re: Vista & Netgear issues - Limited or no conecti

I have tried this, windows states that no problems were found.

If I try and connect to wireless network my NETGEAR does not show up in the box anymore. Even if I refresh. If I refresh more than twice it then states that no wireless networks are available.

All the other computers (not on vista) connect fine.

Re: Vista & Netgear issues - Limited or no conecti

Hi vaugan80,

Have you tried turning off WEP so the network is unsecure for a few moments, and then seeing if it can connect? It will help us rule out an authentication issue.

upgrader

Re: Vista & Netgear issues - Limited or no conecti

I turned WEP off and tried again, I still get the same result.

I also tried manually setting up my network, I typed in "netgear" in the network name, and it claims that a network with that name already exists (strange that it cannot find it). If I click the "use the existing network" it cannot find it.

I tried giving it a new name (netgear 2), typed in the passphrase etc, but it still doesn't show in the setwork list.

Re: Vista & Netgear issues - Limited or no conecti

Hey vaughan80,

Could you please go to Start orb > type in cmd > right click Run as Administrator > and then type in ipconfig /all and paste the result here whilst the limited or no connectivity message is up. Also what is the make and model of the laptop?

Re: Vista & Netgear issues - Limited or no conecti

I cannot copy and paste the details from command prompt as I can't get on the net on that machine (and for some reason it wont let me). If you tell me exactly what you are looking for in this I will type it in, I put ipconfig in and got a massive list of the connections all say "media disconnected" next to them.
Strangely, the PC finds the network now, but says it has limited connectivity.

If I try to connect I get the message that "it is taking longer than usual" then it looks like it timesout and I get the error "connection unsuccessful".

Re: Vista & Netgear issues - Limited or no conecti

If you right-click the CMD window in a blank area you should get a menu popup, on that menu click 'Mark' then highlight the output of the command and press the return key.

Then you should be able to paste it into your next post

Re: Vista & Netgear issues - Limited or no conecti

Here you go:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserv

C:\Windows\system32>ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

C:\Windows\system32>

Forgot to say, make / model of PC: ERGO, model: vista 621

Re: Vista & Netgear issues - Limited or no conecti

Hey vaughan80,

I will do some research and see if I can find a solution to this, did you do "ipconfig /all" rather than just "ipconfig" ? If you only did ipconfig, please paste me the results again from the ipconfig /all command instead.

Also what is the model of the Netgear router?

Re: Vista & Netgear issues - Limited or no conecti

Netgear router is the WGR614 V7

here is the ipconfig/all:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : ****
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
nection
Physical Address. . . . . . . . . : 00-1F-3C-98-94-DE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8169/8110 Family PCI Gigabit E
thernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-22-15-49-D5-3C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{FBD2CC7E-2990-49A4-AB4C-E2B4FA95F
078}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{C69C46AB-4837-453A-B510-8EDAA531A
1B6}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

C:\Windows\system32>

Re: Vista & Netgear issues - Limited or no conecti

OK, lets try this then. Next time the limited or no connectivity message comes up. Go to CMD again and type in these commands after each other:

ipconfig /release *Con*
ipconfig /flushdns
ipconfig /renew

Then see if it works.

Re: Vista & Netgear issues - Limited or no conecti

My netgear connection will not appear again!!!! I'll keep trying to get it to appear and post the results either later tonight or tomorrow.

Re: Vista & Netgear issues - Limited or no conecti

Make sure you are close to the router when you do this, if possible right next to it

Re: Vista & Netgear issues - Limited or no conecti

Done it. Sat right next to the router. Here are the results:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig/release/ *Con*

Error: unrecognized or incomplete command line.

USAGE:
ipconfig [/allcompartments] [/? | /all |
/renew [adapter] | /release [adapter] |
/renew6 [adapter] | /release6 [adapter] |
/flushdns | /displaydns | /registerdns |
/showclassid adapter |
/setclassid adapter [classid] ]

where
adapter Connection name
(wildcard characters * and ? allowed, see examples)

Options:
/? Display this help message
/all Display full configuration information.
/allcompartments Display information for all compartments.
/release Release the IPv4 address for the specified adapter.
/release6 Release the IPv6 address for the specified adapter.
/renew Renew the IPv4 address for the specified adapter.
/renew6 Renew the IPv6 address for the specified adapter.
/flushdns Purges the DNS Resolver cache.
/registerdns Refreshes all DHCP leases and re-registers DNS names
/displaydns Display the contents of the DNS Resolver Cache.
/showclassid Displays all the dhcp class IDs allowed for adapter.
/setclassid Modifies the dhcp class id.

The default is to display only the IP address, subnet mask and
default gateway for each adapter bound to TCP/IP.

For Release and Renew, if no adapter name is specified, then the IP address
leases for all adapters bound to TCP/IP will be released or renewed.

For Setclassid, if no ClassId is specified, then the ClassId is removed.

Examples:
> ipconfig ... Show information
> ipconfig /all ... Show detailed information
> ipconfig /renew ... renew all adapters
> ipconfig /renew EL* ... renew any connection that has its
name starting with EL
> ipconfig /release *Con* ... release all matching connections,
eg. "Local Area Connection 1" or
"Local Area Connection 2"
> ipconfig /allcompartments ... Show information about all
compartments
> ipconfig /allcompartments /all ... Show detailed information about all
compartments

C:\Windows\system32>ipconfig/flushdns

Windows IP Configuration

Could not flush the DNS Resolver Cache: Function failed during execution.


C:\Windows\system32>ipconfig/renew

Windows IP Configuration