Solved Trying to Figure Out Image Software with Manager Support at Internet Cafe

Discussion in 'All Software Support' started by pranaman, Aug 2, 2012.


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  1. pranaman Bronze Member

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    Let me try this again.

    I am in Asia, and left my laptop in the states, so I am using internet cafes.


    The images here contains many malware items, maybe viruses. Some sites don’t load correctly, some forums I cannot post to, and the task manager is greyed out.

    I fix all of this by running ccleaner thoroughly (selecting most all of the unchecked options) and malwarebytes.




    I have spoken with the manager of this café, and he is supportive of me making changes.

    However, he does not know what software is locking the system down. It may be Ncafe. It’s not Deep Freeze. As a workaround, he provides me with a USB stick with on it with malwarebytes. But I have to do that every time I log in here.

    I have attached a copy of the list of processes that task manager displays (which I only see after running malwarebytes), and the results of the MB scan.

    That is why I am asking for help to figure out which image program it is running, save time from running them every time I am here, and help the manager out.

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  2. samuria Network Specialist

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    Can you get to use msconfig to see anything running there? He would be better with deep freeze as that will kill all nasties on reboot
  3. pranaman Bronze Member

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    Yeah, I can run msconfig and see it. I've attached a screen shot.

    The issue is there is some software that acts like Deep Freeze. I can't seem to find it, although I feel I am getting close.

    I think it's something in the task manager, so I've been looking through that. I think it's safecenter.exe, which led me to Hintsoft, http://www.hintsoft.com.cn/, which is in Chinese.

    Once I find it, I intend to log in, make changes, and save them. I've done that with staff help at other cafes. Again, the main issues are:
    • they and I don't know what "image freezing" software is running (maybe someone else set it up) and they probably don't want to reimage the machines
    • language is an issue (since they are Lao, and the manager speaks some English - but he is not always here)
    Does any of the processes on the task manager look like the "Image Freezing" program?

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  5. samuria Network Specialist

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  6. pranaman Bronze Member

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    Thanks. It was probably that. I think it was VNC.

    I moved, and now use another cafe with free internet, so I am ok for now.
  7. Hengis PCHF Manager

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    Thanks for the update. This thread is now marked as Solved and Closed.

Trying to Figure Out Image Software with Manager Support at Internet Cafe

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