Hi,

Welcome to the site

First off I don't see an anti-virus installed and yet you state its picking up something. Can you confirm?
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Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3

When saving ComboFix rename it to PCHelpForum.exe to prevent it from being blocked by malware.


Refer to this image:

To prevent your anti-virus application interfering with ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

• Close any open windows and double click PCHelpForum.exe to run it.
  
  You will see the following image:

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Ok. Follow up with ComboFix please

Attach it please

Hi,

Have you set up a proxy for use in Internet Explorer?

If not, please see here for how to remove it:
http://windows.microsoft.com/en-us/windows-vista/Change-proxy-settings-in-Internet-Explorer

How are things running?

No, its not needed and sometimes set by malware. If you don't know how to do it, that's likely what's happened. Following the instructions above will remove it

No, leave it unchecked.


Please download TDSSKiller from here and save it to your Desktop.

• Doubleclick TDSSKiller.exe to run the tool
• Choose Change Parameters and make sure all the options are checked
• Click the Start Scan button
• After the scan has finished, click the Close button
• Click the Report button and attach the contents of it into your next reply

Note:It will also create a log in the C:\ directory.

Yes, close