Open System crash while streaming Netflix or Pandora

Discussion in 'Windows XP' started by Spark Plug, Jun 7, 2012.


  1. Spark Plug Bronze Member

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    Downloaded, installed and tested. System still "freezes" but now it does it without any error message in event viewer. =/

  2. Xeno1 Tech Member

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    That's a start anyway. Are you actually using your realtek wireless? If you are, try a wired connection.

    Have you tried a different browser, such as firefox or chrome? If not, try one of those also.
  3. Spark Plug Bronze Member

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    I am not using my RealTek wireless, I am using a cable connection. I have tried using Intertnet Explorer and Mozilla Firefox. I will give Chrome a try.

    Thank you for your help. Don't give up on me, this is a weird system fail and I can use all the help I can get.
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  5. Spark Plug Bronze Member

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    Tried Chrome and it still crashed. No error in event viewer.
  6. Xeno1 Tech Member

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    Since you're using a cable connection and not the realtek wireless, go in to device manager and disable the realtek wireless. Should you need help doing that, just expand the network adapters section and then right click on the realtek wireless and click disable. Let's see if maybe the wireless network is confusing it.
  7. Spark Plug Bronze Member

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    I don't see anything with realtek in the name. I do, however see nvidia nforce (which when disabled also disables my internet) and something called 1394 Net Adapter #2. I disabled the latter. System crashed. Tried a restart with the device disabled. Retested. Crashed again.
  8. Xeno1 Tech Member

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    When you say that your computer crashes, does the browser just crash to the desktop or does your whole computer shut down?

    Lets check something, in my signature at the bottom of this post there is a link to HWiNFO, download and run it. When it first starts there is a check box that says sensors only, check it and click run. When it fully starts click the logging start button. Play a vid or something on pandora to cause it to crash. Reboot and then zip the log file it creates and upload it here for us to look at.
  9. Spark Plug Bronze Member

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    Screen freezes in various degrees of distortion. If audio was streaming at the time of freeze a crazy screechy noise often accompanies it.

    Will download, run and post tonight. Thank you for your help.
  10. Spark Plug Bronze Member

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    Crash at 9:57

    Attached Files:

  11. Xeno1 Tech Member

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    Well, unfortunately that didn't help. I didn't see anything that looked wrong in it, but it didn't include your GPU temps in the log for some reason.

    Let's try this, sometimes when you reinstall flash or update it it doesn't replace all of the files like it should. Go to c:\windows\system32\macromed and delete the flash folder. After that try reinstalling flash. lets see if a clean install of flash works.
  12. Spark Plug Bronze Member

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    Uninstalled. Deleted. Downloaded. Reinstalled. Got through all of Detroit 9000 and three quarters of an episode of Top Gear before it crashed. That's about four times as long as I'm used to, but it did end up freezing on distorted video and audio.
  13. Xeno1 Tech Member

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  14. Spark Plug Bronze Member

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    Thanks, I just gave it a shot. Ran 4 passes with no errors.
    The system still crashes while streaming Pandora, Netflix or Windows Media Player.
  15. Xeno1 Tech Member

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    Let's try running CCleaner and see if that helps at all. Download and install CCleaner from the link in my signature at the bottom of this post. Run it and go to the registry tab and click scan for issues and then click fix selected issues. When you click fix... it will ask you is you want to save a backup, click yes and save, then click fix all selected issues.
  16. Spark Plug Bronze Member

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    Downloaded and ran CCleaner. 602 registry keys deleted. System crashed an hour into streaming a movie on Netflix. I noticed there are some BSOD pocedures in your signature. Sometimes when my computer boots back up after a crash, IE opens automatically to a BSOD help page from MS (which offers little real help). Should I try to retrieve those "dump files"?

System crash while streaming Netflix or Pandora