Solved Samsung RF711 - TouchPad Stopped working

Discussion in 'Laptop Support' started by BrucUK, Oct 21, 2011.


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  1. BrucUK New Member

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    Hi all!
    First post, please be gentle :)
    I have a Samsung RF711, I love it.
    Today, for no reason that I can fathom, my ability to e.g. "zoom in/out" on a sound editor, by sliding finger up and down the RH side of the touchpad, has stopped - nothing happens. I have not installed anything new or changed anything that I am aware of.
    This is an invaluable feature, (for scrolling up and down pages too), and is the one "must-have" I had on a laptop!
    I cannot see/find any specific place where you can edit the pad's properties, so any help getting this back would be REALLY appreciated.
    Thanks people.
    Bruce

  2. Kedar Geek

    PCHF Staff
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    Hello and Welcome to PCHF,

    I've marked your thread Open so that one of the more experienced techs can assist you further.

    Thank you for your patience :)
  3. nameisuser Tech Member

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    BrucUK,

    Please help us by filling in your system specs:
    [FONT=&quot]HOW TO FILL IN YOUR SYSTEM SPECS[/FONT][FONT=&quot][/FONT]

    Click on User CP (top left of PC Help Forum window) |
    Under Settings and Options (in column on left), Edit Options |
    Thread Display Options
    section |
    System Specs
    option, choose Yes |
    fill in as much info as possible |
    Scroll to bottom, SAVE CHANGES button

    You can use Speccy or SIW (links in my sig) to gather the info.
    DCiAdmin likes this.
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  5. DCiAdmin Administrator & Tech Team Leader

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    Hello BrucUK :)

    Are you still with us? Getting your System Specs would give us a chance to get this rolling for you.
  6. BrucUK New Member

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    Yes!
    Still here - apologies for the delay. Several things happened a few hours after I posted, including Samsung recommending a complete OS re-install, and then me re-installing the Touchpad driver and it (sort of) working again.
    Anyway, at the moment it is working, and I need to reset some of the core Touchpad settings, however, at the moment I think I am OK.
    Apologies for the lame newbie post and subsequent follow-up.
    Bruce
  7. nameisuser Tech Member

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    BrucUK,
    Many thanks for getting back to us with the status update.

    Glad to hear all is well.
  8. DCiAdmin Administrator & Tech Team Leader

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    Update appreciated. I'll get this marked as SOLVED for you, BrucUK :) See you around again!

    This thread is now marked as Solved and has been closed. If the problem re-occurs, please start a new thread and if it has a bearing on your original thread then please state this and a member of staff will supply the link to the original post.

Samsung RF711 - TouchPad Stopped working

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