Sometimes when I try to go into Standby Mode in Windows XP, the desktop icons and taskbar will disappea like they should, but then the mouse pointer changes to an egg timer, and nothing happens. So I press CTRL+ALT+DELETE, and the icons and taskbar come back, but with an error message about the Windows Logon UI encountering an error, and I then can't go into standby mode or shutdown, without physically turning the PC off. Does anyone know what might be causing this?

Ok, here is the device list log (all three logs are attached):


Device Information Listing for Owner@YOUR-CD0F8A6ADD - 28/07/2012 09:15:03

D347PRT SCSI Controller
Chip:
Detail
PnpID
d347prt
Vendor
(Standard mass storage controllers)
Device
D347PRT SCSI Controller
Chip Vendor

Chip

OHCI Compliant IEEE 1394 Host Controller
Chip: Lucent/Agere Systems (Was: AT&T MicroElectronics) FW322/323 IEEE1394 OHCI FireWire Controller
Detail
PnpID
VEN_11C1&DEV_5811&SUBSYS_4040107B&REV_61
Vendor
IEEE 1394 OHCI Compliant Host Controller Vendor
Device
OHCI Compliant IEEE 1394 Host Controller
Chip Vendor
Lucent/Agere Systems (Was: AT&T MicroElectronics)
Chip
FW322/323 IEEE1394 OHCI FireWire Controller
M-Audio Delta Audiophile
Chip: VIA Technologies ICE1712 Envy24 Multichannel Audio Controller
Detail
PnpID
VEN_1412&DEV_1712&SUBSYS_D6341412&REV_02
Vendor
M-Audio
Device
M-Audio Delta Audiophile
Chip Vendor
VIA Technologies
Chip
ICE1712 Envy24 Multichannel Audio Controller
Intel(R) PRO/100 VE Network Connection
Chip: Intel 82562EZ PRO/100 Ethernet Controller
Detail
PnpID
VEN_8086&DEV_1064&SUBSYS_4040107B&REV_03
Vendor
Intel
Device
Intel(R) PRO/100 VE Network Connection
Chip Vendor
Intel
Chip
82562EZ PRO/100 Ethernet Controller
Intel(R) 82801 PCI Bridge - 244E
Chip: Intel 82801 Family (ICH2/3/4/5/6/7/8/9/10/11,63xxESB) Hub Interface to PCI Bridge
Detail
PnpID
VEN_8086&DEV_244E&SUBSYS_00000000&REV_D3
Vendor
Intel
Device
Intel(R) 82801 PCI Bridge - 244E
Chip Vendor
Intel
Chip
82801 Family (ICH2/3/4/5/6/7/8/9/10/11,63xxESB) Hub Interface to PCI Bridge
Intel(R) 915G/P/GV Processor to I/O Controller - 2580
Chip: Intel 82915G/GV/GL/P/PL/GL/910GE/GL Chipset Host Bridge/DRAM Controller
Detail
PnpID
VEN_8086&DEV_2580&SUBSYS_00000000&REV_04
Vendor
Intel
Device
Intel(R) 915G/P/GV Processor to I/O Controller - 2580
Chip Vendor
Intel
Chip
82915G/GV/GL/P/PL/GL/910GE/GL Chipset Host Bridge/DRAM Controller
Intel(R) 82915G/GV/910GL Express Chipset Family
Chip: Intel 82915G/GV/GL,82910GL Chipset Integrated Graphics
Detail
PnpID
VEN_8086&DEV_2582&SUBSYS_4040107B&REV_04
Vendor
Intel Corporation
Device
Intel(R) 82915G/GV/910GL Express Chipset Family
Chip Vendor
Intel
Chip
82915G/GV/GL,82910GL Chipset Integrated Graphics
Intel(R) 82801FB LPC Interface Controller - 2640
Chip: Intel 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge
Detail
PnpID
VEN_8086&DEV_2640&SUBSYS_00000000&REV_03
Vendor
Intel
Device
Intel(R) 82801FB LPC Interface Controller - 2640
Chip Vendor
Intel
Chip
82801FB/FR (ICH6/ICH6R) LPC Interface Bridge
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Chip: Intel 82801FB (ICH6) SATA I/O Controller
Detail
PnpID
VEN_8086&DEV_2651&SUBSYS_4040107B&REV_03
Vendor
Intel
Device
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Chip Vendor
Intel
Chip
82801FB (ICH6) SATA I/O Controller
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Chip: Intel 82801FB (ICH6) USB UHCI Controller #1
Detail
PnpID
VEN_8086&DEV_2658&SUBSYS_4040107B&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Chip Vendor
Intel
Chip
82801FB (ICH6) USB UHCI Controller #1
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Chip: Intel 82801FB (ICH6) USB UHCI Controller #2
Detail
PnpID
VEN_8086&DEV_2659&SUBSYS_4040107B&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Chip Vendor
Intel
Chip
82801FB (ICH6) USB UHCI Controller #2
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Chip: Intel 82801FB (ICH6) USB UHCI Controller #3
Detail
PnpID
VEN_8086&DEV_265A&SUBSYS_4040107B&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Chip Vendor
Intel
Chip
82801FB (ICH6) USB UHCI Controller #3
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Chip: Intel 82801FB (ICH6) USB UHCI Controller #4
Detail
PnpID
VEN_8086&DEV_265B&SUBSYS_4040107B&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Chip Vendor
Intel
Chip
82801FB (ICH6) USB UHCI Controller #4
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
Chip: Intel 82801FB (ICH6) USB EHCI Controller
Detail
PnpID
VEN_8086&DEV_265C&SUBSYS_4040107B&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C
Chip Vendor
Intel
Chip
82801FB (ICH6) USB EHCI Controller
Intel(R) 82801FB/FBM PCI Express Root Port - 2660
Chip: Intel 82801FB (ICH6) PCIe Port 1
Detail
PnpID
VEN_8086&DEV_2660&SUBSYS_00000000&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM PCI Express Root Port - 2660
Chip Vendor
Intel
Chip
82801FB (ICH6) PCIe Port 1
Intel(R) 82801FB/FBM PCI Express Root Port - 2662
Chip: Intel 82801FB (ICH6) PCIe Port 2
Detail
PnpID
VEN_8086&DEV_2662&SUBSYS_00000000&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM PCI Express Root Port - 2662
Chip Vendor
Intel
Chip
82801FB (ICH6) PCIe Port 2
Intel(R) 82801FB/FBM PCI Express Root Port - 2664
Chip: Intel 82801FB (ICH6) PCIe Port 3
Detail
PnpID
VEN_8086&DEV_2664&SUBSYS_00000000&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM PCI Express Root Port - 2664
Chip Vendor
Intel
Chip
82801FB (ICH6) PCIe Port 3
Intel(R) 82801FB/FBM PCI Express Root Port - 2666
Chip: Intel 82801FB (ICH6) PCIe Port 4
Detail
PnpID
VEN_8086&DEV_2666&SUBSYS_00000000&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM PCI Express Root Port - 2666
Chip Vendor
Intel
Chip
82801FB (ICH6) PCIe Port 4
Intel(R) 82801FB/FBM SMBus Controller - 266A
Chip: Intel 82801FB (ICH6) SMBus Controller
Detail
PnpID
VEN_8086&DEV_266A&SUBSYS_4040107B&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM SMBus Controller - 266A
Chip Vendor
Intel
Chip
82801FB (ICH6) SMBus Controller
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Chip: Intel 82801FB (ICH6) PATA I/O Controller
Detail
PnpID
VEN_8086&DEV_266F&SUBSYS_4040107B&REV_03
Vendor
Intel
Device
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Chip Vendor
Intel
Chip
82801FB (ICH6) PATA I/O Controller
Seiko Epson Epson BX300F/NX300/TX300F/ME 600F
Vendor: Seiko Epson
PnpID: VID_04B8&PID_0848
Device: Epson BX300F/NX300/TX300F/ME 600F
Alcor Micro USB Multimedia Card Reader
Vendor: Alcor Micro
PnpID: VID_058F&PID_9360
Device: USB Multimedia Card Reader
Apple Apple Mobile Device USB Driver
Vendor: Apple
PnpID: VID_05AC&PID_129E
Device: Apple Mobile Device USB Driver
Midiman M-Audio Keystation Loader
Vendor: Midiman
PnpID: VID_0763&PID_1014
Device: M-Audio Keystation Loader
Midiman M-Audio Keystation
Vendor: Midiman
PnpID: VID_0763&PID_1015
Device: M-Audio Keystation
Midiman M-Audio Fast Track Pro
Vendor: Midiman
PnpID: VID_0763&PID_2012
Device: M-Audio Fast Track Pro
Freecom Technologies USB Device
Vendor: Freecom Technologies
PnpID: VID_07AB&PID_FCDA
Device: USB Device
iLok Portable secure storage for software licenses
Vendor: iLok
PnpID: VID_088E&PID_5036
Device: Portable secure storage for software licenses
EGO SYStems RoMI/O
Vendor: EGO SYStems
PnpID: VID_0A92&PID_1010
Device: RoMI/O
Sony Ericsson Mobile Communications AB W910i (Multimedia mode)
Vendor: Sony Ericsson Mobile Communications AB
PnpID: VID_0FCE&PID_0076
Device: W910i (Multimedia mode)
Sony Ericsson Mobile Communications AB W910i (Mass storage)
Vendor: Sony Ericsson Mobile Communications AB
PnpID: VID_0FCE&PID_E076
Device: W910i (Mass storage)
Western Digital Technologies USB Device
Vendor: Western Digital Technologies
PnpID: VID_1058&PID_1010
Device: USB Device
USBest Technology 2GB/4GB Flash Drive
Vendor: USBest Technology
PnpID: VID_1307&PID_0165
Device: 2GB/4GB Flash Drive
Power Quotient International Cool Drive U339 Flash Disk
Vendor: Power Quotient International
PnpID: VID_3538&PID_0042
Device: Cool Drive U339 Flash Disk
USB Root Hub
Vendor: Microsoft
PnpID: usb\root_hub20
USB Mass Storage Device
Vendor: Microsoft
PnpID: usb\class_08&subclass_06&prot_50
USB Composite Device
Vendor: Microsoft
PnpID: usb\composite
USB Printing Support
Vendor: Microsoft
PnpID: usb\class_07
Apple Mobile Device USB Driver
Vendor: Apple, Inc.
PnpID: usb\vid_05ac&pid_129e
Sony Ericsson seehcri Control Device
Vendor: Sony Ericsson
PnpID: root\seehcricd
Unknown Device
Vendor: Microsoft
PnpID: usb\unknown
M-Audio Legacy Keyboard Loader
Vendor: M-Audio
PnpID: usb\vid_0763&pid_1014
CD-ROM Drive
Vendor: Microsoft
PnpID: gencdrom
Advanced Configuration and Power Interface (ACPI) PC
Vendor: Microsoft
PnpID: acpipic_up
Disk drive
Vendor: Microsoft
PnpID: gendisk
NVIDIA GeForce4 MX 440-SE (Microsoft Corporation)
Vendor: NVIDIA
PnpID: pci\ven_10de&dev_0173
Standard floppy disk controller
Vendor: Microsoft
PnpID: *pnp0700
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Vendor: Microsoft
PnpID: pci\ven_8086&dev_244b
Primary IDE Channel
Vendor: Microsoft
PnpID: primary_ide_channel
Secondary IDE Channel
Vendor: Microsoft
PnpID: secondary_ide_channel
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Vendor: Microsoft
PnpID: *pnp0303
Media Control Devices
Vendor: Microsoft
PnpID: ms_mmmci
Video Codecs
Vendor: Microsoft
PnpID: ms_mmvid
Audio Codecs
Vendor: Microsoft
PnpID: ms_mmacm
Legacy Video Capture Devices
Vendor: Microsoft
PnpID: ms_mmvcd
Legacy Audio Drivers
Vendor: Microsoft
PnpID: ms_mmdrv
Microsoft Streaming Clock Proxy
Vendor: Microsoft
PnpID: sw\{97ebaacc-95bd-11d0-a3ea-00a0c9223196}
Microsoft Streaming Quality Manager Proxy
Vendor: Microsoft
PnpID: sw\{ddf4358e-bb2c-11d0-a42f-00a0c9223196}
Microsoft Streaming Service Proxy
Vendor: Microsoft
PnpID: sw\{96e080c7-143c-11d1-b40f-00a0c9223196}
Microsoft Kernel System Audio Device
Vendor: Microsoft
PnpID: sw\{a7c7a5b0-5af3-11d1-9ced-00a024bf0407}
Microsoft Kernel DRM Audio Descrambler
Vendor: Microsoft
PnpID: sw\{eec12db6-ad9c-4168-8658-b03daef417fe}
Microsoft Kernel Wave Audio Mixer
Vendor: Microsoft
PnpID: sw\{b7eafdc0-a680-11d0-96d8-00aa0051e51d}
Microsoft Kernel Acoustic Echo Canceller
Vendor: Microsoft
PnpID: sw\{4245ff73-1db4-11d2-86e4-98ae20524153}
Microsoft Kernel GS Wavetable Synthesizer
Vendor: Microsoft
PnpID: sw\{6c1b9f60-c0a9-11d0-96d8-00aa0051e51d}
Microsoft Kernel DLS Synthesizer
Vendor: Microsoft
PnpID: sw\{8c07dd50-7a8d-11d2-8f8c-00c04fbf8fef}
Microsoft WINMM WDM Audio Compatibility Driver
Vendor: Microsoft
PnpID: sw\{cd171de3-69e5-11d2-b56d-0000f8754380}
Microsoft Kernel Audio Splitter
Vendor: Microsoft
PnpID: sw\{2f412ab5-ed3a-4590-ab24-b0ce2aa77d3c}
M-Audio FastTrack Pro
Vendor: M-Audio
PnpID: usb\vid_0763&pid_2012
USB Audio Device
Vendor: Microsoft
PnpID: usb\class_01
M-Audio Legacy Keyboard
Vendor: M-Audio
PnpID: usb\vid_0763&pid_1015
Plug and Play Monitor
Vendor: Microsoft
PnpID: *pnp09ff
PS/2 Compatible Mouse
Vendor: Microsoft
PnpID: *pnp0f13
Microsoft PS/2 Mouse
Vendor: Microsoft
PnpID: *pnp0f03
RAS Async Adapter
Vendor: Microsoft
PnpID: sw\{eeab7790-c514-11d1-b42b-00805fc1270e}
Packet Scheduler Miniport
Vendor: Microsoft
PnpID: ms_pschedmp
WAN Miniport (L2TP)
Vendor: Microsoft
PnpID: ms_l2tpminiport
WAN Miniport (PPTP)
Vendor: Microsoft
PnpID: ms_pptpminiport
WAN Miniport (PPPOE)
Vendor: Microsoft
PnpID: ms_pppoeminiport
Direct Parallel
Vendor: Microsoft
PnpID: ms_ptiminiport
WAN Miniport (IP)
Vendor: Microsoft
PnpID: ms_ndiswanip
1394 Net Adapter
Vendor: Microsoft
PnpID: v1394\nic1394
Communications Port
Vendor: Microsoft
PnpID: *pnp0501
Printer Port
Vendor: Microsoft
PnpID: *pnp0400
EPSON BX300F Series
Vendor: EPSON
PnpID: usbprint\epsonstylus_office_b9f12
SCSI/RAID Host Controller
Vendor: Microsoft
PnpID: gen_scsiadapter
Microsoft System Management BIOS Driver
Vendor: Microsoft
PnpID: root\mssmbios
Plug and Play Software Device Enumerator
Vendor: Microsoft
PnpID: root\swenum
Microcode Update Device
Vendor: Microsoft
PnpID: root\update
Volume Manager
Vendor: Microsoft
PnpID: root\ftdisk
Microsoft ACPI-Compliant System
Vendor: Microsoft
PnpID: *pnp0c08
ACPI Fixed Feature Button
Vendor: Microsoft
PnpID: acpi\fixedbutton
ACPI Power Button
Vendor: Microsoft
PnpID: *pnp0c0c
System board
Vendor: Microsoft
PnpID: *pnp0c01
PCI bus
Vendor: Microsoft
PnpID: *pnp0a03
Intel(R) 82815 Processor to AGP Controller - 1131
Vendor: Microsoft
PnpID: pci\ven_8086&dev_1131
Intel(R) 82801BA LPC Interface Controller - 2440
Vendor: Microsoft
PnpID: pci\ven_8086&dev_2440
Intel(R) 82801BA/BAM SMBus Controller - 2443
Vendor: Microsoft
PnpID: pci\ven_8086&dev_2443
Intel(R) 82815 Processor to I/O Controller - 1130
Vendor: Microsoft
PnpID: pci\ven_8086&dev_1130
Numeric data processor
Vendor: Microsoft
PnpID: *pnp0c04
Motherboard resources
Vendor: Microsoft
PnpID: *pnp0c02
ISAPNP Read Data Port
Vendor: Microsoft
PnpID: isapnp\readdataport
System CMOS/real time clock
Vendor: Microsoft
PnpID: *pnp0b00
Programmable interrupt controller
Vendor: Microsoft
PnpID: *pnp0000
System speaker
Vendor: Microsoft
PnpID: *pnp0800
Direct memory access controller
Vendor: Microsoft
PnpID: *pnp0200
System timer
Vendor: Microsoft
PnpID: *pnp0100
Terminal Server Mouse Driver
Vendor: Microsoft
PnpID: root\rdp_mou
Terminal Server Keyboard Driver
Vendor: Microsoft
PnpID: root\rdp_kbd
ACPI Sleep Button
Vendor: Microsoft
PnpID: *pnp0c0e
Advanced programmable interrupt controller
Vendor: Microsoft
PnpID: *pnp0003
Printer Port Logical Interface
Vendor: Microsoft
PnpID: lptenum\microsoftrawport958a
PnP BIOS Extension
Vendor: Generic
PnpID: root\d347bus
Floppy disk drive
Vendor: Microsoft
PnpID: genfloppydisk
Intel PentiumIII Processor
Vendor: Microsoft
PnpID: acpi\genuineintel_-_x86_family_6_model_8
Intel Processor
Vendor: Microsoft
PnpID: acpi\genuineintel_-_x86
iLok
Vendor: PACE Anti-Piracy, Inc.
PnpID: usb\vid_088e&pid_5036
Apple iPod
Vendor: Microsoft
PnpID: usb\class_06&subclass_01&prot_01
EPSON BX300F/TX300F
Vendor: EPSON
PnpID: usb\vid_04b8&pid_0848&mi_00
Generic volume
Vendor: Microsoft
PnpID: storage\volume
MTP Device
Vendor: Microsoft
PnpID: usb\ms_comp_mtp
pcouffin device for 32 bits systems
Vendor: VSO Software
PnpID: *pcouffin

Can I reinstall any of the programs again after the problems have hopefully been solved? I would like to still end up with TuneUp Utilities. To be honest, the rest I don't care about. ZoneAlarm seems to use a lot of my CPU up, although that may be because of the problems I've been having.

I've uninstalled most of them, but I couldn't do all of them. As soon as I try to run uninstall either McAfee program from Add/Remove Programs or start menu shortcuts, I get the error below. Also, I can't find Ask Toolbar or Google Update Helper, in the start menu or Add/Remove Programs. Also, do you know of another process manager that I can use instead of the Windows one? Tune Up Process Manager was great at listing processes, and seemed to be more effective at stopping certain processes than the Windows process manager.



Ask Toolbar (Version: 1.15.4.0) Can’t find it
Bonjour (Version: 3.0.0.10) Done
Google Toolbar for Internet Explorer Done
Google Update Helper (Version: 1.3.21.115) Can’t find it

McAfee SecurityCenter McAfee Application Installer has encountered a problem and needs to close. We are sorry for the inconvenience.

McAfee VirusScan McAfee Application Installer has encountered a problem and needs to close. We are sorry for the inconvenience.

TuneUp Utilities 2006 (Version: 5.0.2330) Done
ZoneAlarm Antivirus (Version: 10.2.047.000) Done
ZoneAlarm Firewall (Version: 10.2.047.000) Done
ZoneAlarm Free Antivirus + Firewall (Version: 10.2.047.000) Done
ZoneAlarm Security (Version: 10.2.047.000) Done

Also, iTunes says I need the Bonjour service for iTunes to work. So it looks like I would have to uninstall iTunes, then reinstall it, which would reinstall Bonjour anyway.

Ok, I've done all you said, and the MiniToolBox result is attached. Although I did have a few problems uninstalling some programs:


Ask Toolbar (Version: 1.15.4.0) Can’t find it

Bonjour (Version: 3.0.0.10) Uninstalled, but broke iTunes, so reinstalled when iTunes reinstalled

Google Toolbar for Internet Explorer Done

Google Update Helper (Version: 1.3.21.115) Can’t find it

McAfee SecurityCenter McAfee Application Installer has encountered a problem and needs to close. We are sorry for the inconvenience. (McAfee Software Remover may have fixed that)

McAfee VirusScan McAfee Application Installer has encountered a problem and needs to close. We are sorry for the inconvenience. (McAfee Software Remover may have fixed that)

TuneUp Utilities 2006 (Version: 5.0.2330) Done

ZoneAlarm Antivirus (Version: 10.2.047.000) Done

ZoneAlarm Firewall (Version: 10.2.047.000) Done

ZoneAlarm Free Antivirus + Firewall (Version: 10.2.047.000) Done

ZoneAlarm Security (Version: 10.2.047.000) Done

Ok done. HijackThis log attached.

Done