Problem with my pc causing me to lose connection and restart.

Discussion in 'Network Help' started by hezan, Jul 7, 2012.

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  1. hezan Bronze Member

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    Hello everyone. Just created this account in your forums because this is getting very frustrating for me. I have an Dell Inspiron 1545 and i used to play League of Legends and WoW in here. It's a poor pc but it could handle the games smoothly. Now when i play either League of Legends or WoW or even other online game my laptop starts to giving me some weird freezes that makes my wireless card disconnect and only works when i reboot my laptop. Like 1 or 2 seconds consecutively non stop. I've tried everything. I used wireless connection then i moved to a usb network card and had still the same problem. Then i connected directly from the router still the same problem. Updated all my drivers, searched like a crazy. But still i haven't succeed. This is killing me because it got me banned from League of Legends for 1 week. Even contacted League of Legends support and Blizzard. No one helped me. And the problem is only with this laptop. My friends sometimes bring their laptops and it runs without a problem. It cant be FPS problem because i get like 45 50 FPS in League of Legends. I hope you guys can help me. Good night to everyone

    hezan, Jul 7, 2012
    #1

  2. Malnutrition Moderator

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    Welcome to PCHF

    Please run these tools as admin and attach the files rather than copy and paste

    Please download FarbarServiceScanner and run it on the computer with the issue.


    Make sure the following options are checked:
    Internet Services
    Windows Firewall
    System Restore
    Security Center/Action Center
    Windows Update

    Press "Scan".
    It will create a log (FSS.txt) in the same directory the tool is run.
    Please copy and paste the log to your reply.

    Please download MINITOOLBOX and run it.

    Checkmark following boxes:


    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)



    Click Go and post the result.

    1- Please click HERE to download HijackThis.

    2- Run the program.

    3- Click on the Main Menu button if not already there.

    4- Select Do a system scan and save a logfile.

    5- Copy and paste the scan log from Notepad into your next reply.
    Malnutrition, Jul 8, 2012
    #2

  3. hezan Bronze Member

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    First of all thank you for the fast reply. I attached all the 3 results in this reply.
    Thank you for your patience :)

    Attached Files:

    hezan, Jul 8, 2012
    #3

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  5. Malnutrition Moderator

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    Open your device manager hit the start button then right click on computer then select properties then select device manager.

    In device manager, click the View menu and select Show hidden devices

    Then hit view again and select devices by connection.


    Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



    A F D driver for Winsock
    Net BT
    Http
    Net Io Legacy Support Driver
    Tcp/ip Protical Driver
    Tcp/ip Registry Compatibility
    NSI proxy Service

    Each of these files will request a reboot after uninstall wait until the last one to reboot.





    Also download update and do a quick scan with superantispyware. http://cdn.superantispyware.com/SUPERAntiSpyware.exe Remove anything it finds and reboot if needed.Make sure to update prior to scanning.After you have ran superantispyware you will need to disable it from startup. If SuperAntiSpyware finds anything other Tracking Cookies or Adware the please complete the prework. Use the link below if SuperAntiSpyware Finds anything other than Tracking Cookies or Adware.
    http://www.pchelpforum.com/xf/threads/prework-please-read-before-posting.131846/


    Instructions in link below for changing DNs server.
    http://www.computerhope.com/issues/ch001161.htm
    Change your dns to the below.

    Preferred DNs 208.67.222.222

    Alternate dns 208.67.220.220



    Uninstall Avast and replace it with Avira!!

    http://www.avira.com/en/download-start/product/avira-free-antivirus
    Malnutrition, Jul 8, 2012
    #4

  6. hezan Bronze Member

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    Just noticed that some of the drives that you indicated here doesnt appear on the list
    hezan, Jul 8, 2012
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  7. Malnutrition Moderator

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    Did you follow the instructions below?The drivers I listed are on everyones machine.At least for vista and windows 7

    Open your device manager hit the start button then right click on computer then select properties then select device manager.

    In device manager, click the View menu and select Show hidden devices

    Then hit view again and select devices by connection.
    Malnutrition, Jul 8, 2012
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  8. hezan Bronze Member

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    Yes i did. I unistalled some of the drivers that you said because the others didnt appear.
    This ones didnt appear:
    A F D driver for Winsock
    Tcp/ip Protical Driver
    hezan, Jul 8, 2012
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  9. Malnutrition Moderator

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    Ok the top one is there trust me it is just abbreviated it should show up on your machine as Ancillary function Driver for winsock
    As far as the other just disreguard it and continue with the instructions
    Malnutrition, Jul 8, 2012
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  10. hezan Bronze Member

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    Found it. One question. After reboot the driver should be gone or appear again?
    hezan, Jul 8, 2012
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  11. Malnutrition Moderator

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    After a reboot then the drivers will auto reinstall.
    Malnutrition, Jul 8, 2012
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  12. hezan Bronze Member

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    Ok. I did all you said. Now i will test and will be back to post the results. Thank you for your time
    hezan, Jul 8, 2012
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  13. Malnutrition Moderator

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    :mrgreen:
    Malnutrition, Jul 8, 2012
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  14. hezan Bronze Member

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    Hello again. I did a 20 min game, i had no freezes at all.
    But it was kinda of a fast game, usually takes 50/60 min max.
    Unfortunately i need to do some works here at home and can only test it tomorrow, don't worry ill post the results when i can.
    Once again, thank you. This is some awesome forum :)
    hezan, Jul 8, 2012
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  15. Malnutrition Moderator

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    K post when ready.
    Malnutrition, Jul 8, 2012
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  16. hezan Bronze Member

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    Sorry. I took to long.
    I've tested it, and with much sadness the problem still persists.
    And it still makes me reboot to the internet work again.
    This is very frustrating
    hezan, Jul 9, 2012
    #15
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Problem with my pc causing me to lose connection and restart.

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