You must be Registered and Logged in to Follow this Procedure. Welcome to the PCHF Malware Removal Forums. Please review the PCHF Security team Disclaimer prior to beginning your journey through malware removal. Additionally, please read the Security Forum Guidelines before posting. Please follow these instructions in order, and thoroughly, to allow our Security Team to quickly assist you. Please be sure not to do any banking, shopping, or Internet "personal" business on your computer while infected. Malware has the potential to compromise the security of your personal information when working on the Internet. If you have access to a clean PC, you might give consideration to changing passwords at any financial, social or personal online sites that you typically access from the infected PC. If you are running a 64-Bit Operating System please read Note for Users With A 64-Bit OS Index (click on each link to take you to a section of the Prework): Instructions Part 1: Diagnostic Scan with OTL Instructions Part 2: Check the Master Boot Record (MBR) Extra Notes P2P Filesharing Concerns What To Do When Posting Trouble Posting? Please do not follow any instructions from any user or staff member other than those in the Please Read Before Following Advice thread. When your thread has been replied to by a member of the Security Team, it will be tagged as In Progress. If more than 24 hours has elapsed since a member of the Security Team has responded to your thread feel free to send them a Private Conversation. Subsequently it will be tagged as Fixed once the all-clear is given. We have an excellent Security Team, and will take the time and effort to assist you according to your technical abilities. Please ask for any clarification, guidance or information that you may need. That's why we're here. See you in the Forum, The PCHF Security Team By posting a New Topic requesting malware removal help, you agree to all of the guidelines and important information, and understand the dangers associated with malware removal. By agreeing, you give us consent to be in control over how your system is cleaned, and release PCHF from liability for any possible damage associated with the malware removal.