my pc restarts when ever i start playing

Discussion in 'Gaming' started by karteek, Jul 1, 2012.


  1. karteek Bronze Member

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    Hello a little help here please
    when ever i start running warcraft3 (Dota) i am having issues like pc restarting and blank screens and large poping sounds from speaker which disables my ps/2 mouse and keyboard

    this is the main key points of my trouble
    the following files might help u recognize my issue

    ran core damage for 5 mins and this was the readings in core temp

    CoreTemp-Scr.png

    report in CPU-Z application attached
    another note pad file attached explaining in detail whats going on



    please help me solve this mystery

    Attached Files:

  2. vger STAFF

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    Hello karteek..

    The issue is heat on both cores and as your log shows your Max temp 85c so far. The max setting at 86c, for shut down is an alert/or a auto shutdown as seems the case here.. Check your heat sink fans to make sure they are running..
  3. karteek Bronze Member

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    so only over heating was causing all those shaking in game?
    the sink fans and all are running
    but the out let fan in computer failed recently
    has this anything to do with increase in temperature

    can u suggest me some thing to avoid this overheating
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  5. vger STAFF

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    So did you replace that failed fan?
  6. karteek Bronze Member

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    that was just a fan on sides of my cabinet box thought it wasnt much needed :| so never replaced it
  7. vger STAFF

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    Replace the fan,let us know if your heat issue is resolved...
  8. karteek Bronze Member

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    i replaced it also got my mother board checked

    turns out that both are fine and still my processor is overheating :(
  9. vger STAFF

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    You may have to replace your thermal paste and check your heat sink and fan while it is off to see if it needs cleaning. If this doesn't working your CPU may have heat damage..
  10. karteek Bronze Member

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    the thermal paste was replaced also the heat sink was cleaned by them but they couldn't figure out the problem

    the problem still getting worse day by day

    now when i am playing videos of 480pi the screen starts flickering as usual and when i try to increase volume i am getting the same sounds i get in game (where the pc usually restarts and screen goes blank)
    so even @ vlc player i am getting flickering along with those pop-up sounds
    but
    CoreTemp-Scr.png
    are the recordings @ coretemp (so temp is not the issue here? )
    but both problems are same (regarding flickering in game and while playing any video with 480pi or more)
    and one more thing i observed when playing vlc player with a video of 480pi or more when i try to change windows
    like moving from vlc to firefox there is a brief moment where my screen goes blank and firefox is back and same goes when changing to another window only when video is playing
    normally nothing like this happens (when vlc is not playing video with 480pi or more)
    so is there some other issue that we arent looking for?

    if this is helpfull please help me i am trying to do more things to give more and more detailed examples
    *not just vlc any video player is giving me same issue
  11. karteek Bronze Member

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    today i installed media classic player and when playing the same videos or videos with higher resolution i am not having these problems :|

    so why was i getting problems in game and also in some players like GOM,VLC and others
    but not in media classic player
  12. vger STAFF

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    Hello karteek..

    I am going to seek another staffer who is more versed in this than i....Thanks for your patience..
    karteek likes this.
  13. Xeno1 Tech Member

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    Can you please download and run HWiNFO, there's a link to it in my signature. When you first start it you'll see a check box for sensors only, check it and click run. when it fully starts click the logging start button and run your game or video that causes the issue and then either reboot if necessary or just exit the program and then zip the log and upload it here. That will give me a look at how the rest of your hardware is doing at the time of the issue.
    vger likes this.
  14. karteek Bronze Member

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    These are the reports that u asked but before seeing them please read what i have seen yesterday it might be helpful
    yesterday i saw a webpage where they said games restarting etc etc are not only caused by video card problems but audio too
    so to check it asked to disable audio drive and run the game to see if it was audio drivers problem
    so i did and my game was running good in 1360X768 i could never actually see the game in this resolution before
    there was no flickering also @ vlc there was no problems at all
    after a game (1hr or so..)i refereed back to the same website and it said if it was problem related to sound it asked me to update sound driver
    so i did but the problem also came back
    but this time(after updating my audio driver) even when i disable or enable audio driver (from device manager) the game was still having its problems (i disabled it and restarted my pc but game problem was not gone this time)

    webpage:http://www.playtool.com/pages/troubleshooting/intro.html

    Attachments
    1.Vlc checking with 720pi (Vlc checking with 720pi.rar) (there were no flickering sounds today but the screen was shaking (like a wave coming from top of the screen moving towards bottom and i can see words(folder names etc etc)on screen blurring and shaking when the wave comes on them)

    2.Same video played on Media Classic Player(mpc checking with 720pi.rar) but with no problem

    3.The game.rar running on 1360X768 resolution the game starts fine for around 6 seconds screen started flickering i got a complete blank screen with loud popup sounds (pc didnt restart so ran the game with blank screen for around 5 mins and quit game (alt+f4))

    Attached Files:

  15. karteek Bronze Member

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    "so i did and my game was running good in 1360X768 i could never actually see the game in this resolution before" (clarification abt a line in above post)
    i mean after this problem started i could never go into that resolution as soon as i changed into 1360X768 my entire screen would shake flicker loud pop out sounds and pc would restart


    and just now was testing stuff and saw this
    was playing game in windowed mode
    and when i change my games window size the screen starts flickering first and then if i increase more large popout sounds are cming out of speakers
    images of my game in windowed mode are attached
    1.screen was completely good no flickering nothing
    screen1.JPG
    2.small amount of shaking appeared on screen
    screen2.JPG
    3.flickering increased violently
    screen3.JPG
    4.heavy flickering with large popup sounds and total screen went blank
    screen4.JPG
  16. Xeno1 Tech Member

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    Although it could definitely be your sound card, especially after what happened after changing the driver, I'm more suspecting your video card. What video card do you have in that computer? It's not showing in HWiNFO or in CPU-Z which is kind of odd.

my pc restarts when ever i start playing