Hi novadia, you have to change your IP-address to "192.168.0.1". That will solve the problem.



Regards,
Jeffrey

How do I do that?

(BTW - love the confidence! I hope it works!)

Wait, please go to cmd first (start > run > cmd)
Type 'ipconfig' without quotes and post it here

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Nicole>ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Link-local IPv6 Address . . . . . : fe80::20ee:93a3:6c8d:7b60%12
IPv4 Address. . . . . . . . . . . : 192.168.2.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.2.1

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Tunnel adapter isatap.Belkin:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:14a9:3ef5:9cf1:9198
Link-local IPv6 Address . . . . . : fe80::14a9:3ef5:9cf1:9198%13
Default Gateway . . . . . . . . . : ::

C:\Users\Nicole>

Ok, and do you use DSL?

yes

Then you have too call your ISP, its almost sure that its an IP problem or your router and modem may conflict. This is a known problem so I'm sure they have a solution for you.
I'm not very known with 192.168.2.2, so I don't want to risk your internet connection.
Let us know the results

Jeffrey

so if i go to at&t and buy their wireless router/modem in one then you think this will be fixed? will i need to uninstall or undo my network at is currently exists or will i just plug in the new router/modem and it'll all work?

Yes, a new router and modem should fix the problem in theory, but I still recommend you to contact your ISP in case it is a IP problem, if it is, then there is no need to buy a new one.
btw, did you bought your current router and modem separately?

Yes, i had the wireless router from when i had a cable modem and now i've switched over to dsl so maybe that's the problem? in any case, i just returned my non-router modem and got a router/modem and i hooked up both my personal and work computer and my printer to the network. we'll see if it works. i'll let you know once i've been away from the computer for a while.

I like to hear the results

IT WORKED!

It worked it worked it worked it worked!

YAAAAAAAAAA-HOOOOOOO!

thank you all soooooooo much.

seriously, this has been driving me crazy for two months and now it's fixed!

I guess this combination of router, modem and computer just weren't compatible. odd.

but now it works!

THANK YOU!

You are all my heroes!

Congratulations,
I am glad to hear that

Jeffrey