local or limited connectivity

Discussion in 'Windows Vista and Windows 7' started by babyface, Aug 27, 2012.

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  1. babyface New Member

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    I have a dell inspirion...I am not sure exactly which one but I bought it new about 4 years ago. My local internet went out one night and I called the local cable company. They turned it back on and I was able to log on. I then decided I wanted to delete games and other things on my computer that I no longer have time for. After I done that I tried to go to google and it wont go. I do remember deleting something that said netwaiting. My router is a net gear router. I have had the cable company at the house and they replaced everything and my husbands laptop will connect just fine. So I assume I deleted something. Since I got my computer a screen pops up dell wlan utility not correctly working so the cable man thinks my wireless card is torn up but I have gotten that message before and its always worked. My computer does notice my router but all it will do is limited connectivity or local only. I have tried connecting thru the modem to my computer using my ethernet cable but it wont do anything different. Any suggestions. How can I download anything if I cant even get it online. Does it sound like my wireless card has stopped working, but again it does recognize the modem...HELP

    babyface, Aug 27, 2012
    #1

  2. samuria Network Specialist

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    Welcome to the forum. Can you open a cmd prompt then type

    ipconfig /all

    post the results
    What disk came with the pc ie a Dell drivers disk. If you have a working pc inn the house you can go to Dells site put in the tag number and download all the drivers for your pc if you could then transfer them to the none working one via cd,usb pendrive
    samuria, Aug 27, 2012
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  3. titanium Bronze Member

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    I do apologize for the inconvenience this issue has caused you.

    Please try the following

    Shutdown the pc completely
    Unplug the router power cable
    Unplug the cable phone modem power

    Plug everything up in this order

    Modem WAIT for lights to blink steady
    Router WAIT for steady lights
    Power on pc and try to connect to the internet

    If the above does not work try the following

    Shutdown the pc
    connect the Ethernet cable from the cable MODEM directly to the pc
    Turn on the pc and try and connect to the internet

    If the above does not work try the following

    Do you have any more ethernet cables? If so, try a different cable

    hope this helps
    titanium, Aug 28, 2012
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  5. Dokie Elite Member

    I've Donated!
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    Don't want to steep on anyone here, but the OP said there was a working PC in the house. Her husband's PC was working.;)
    The OP is being helped by staff. I know your trying to help, but you didn't read all of the thread.
    Dokie, Aug 29, 2012
    #4

local or limited connectivity

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