Keep Getting BAD POOL HEADER ?? Help me

Discussion in 'Win 7/Vista BSOD' started by thisisbmh, Jul 19, 2012.


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  1. thisisbmh New Member

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    i've had this error for like 10 times already and i still dont know how to fix it.i've recently unistalled a few softwares that i think may caused this problem but still nothing changed.i've run ccleaner,defragment disks,kaspersky and still the same result.and i also have the page fault in non page error error as well.please help me.
    windows 7 32bit ultimate build 7601
    ram 2gb
    intel core i3

    Attached Files:

  2. Capt.Jack Sparrow Tech Support Team

    PCHF Staff
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    Hello there!

    Download MGADiag and post us the report.

    BSOD BUGCHECK SUMMARY

    Code:
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\071912-184892-01.dmp]
    Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
    Debug session time: Thu Jul 19 07:06:50.876 2012 (GMT+6)
    System Uptime: 0 days 0:09:25.922
    BUGCHECK_STR:  0x19_20
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID:  0x19_20_win32k!EngFreeMem+1f
    Bugcheck code 00000019
    Arguments 00000020 fe79f290 fe79f2c0 4a060018
    BiosVersion = F2
    BiosReleaseDate = 08/04/2011
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = H61M-S2-B3
    MaxSpeed:     3100
    CurrentSpeed: 3093
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\071912-185485-01.dmp]
    Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
    Debug session time: Thu Jul 19 07:35:35.418 2012 (GMT+5)
    System Uptime: 0 days 0:14:47.838
    BUGCHECK_STR:  0x19_20
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID:  0x19_20_win32k!EngFreeMem+1f
    Bugcheck code 00000019
    Arguments 00000020 fe7db160 fe7db190 4a060001
    BiosVersion = F2
    BiosReleaseDate = 08/04/2011
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = H61M-S2-B3
    MaxSpeed:     3100
    CurrentSpeed: 3092
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\071912-499671-01.dmp]
    Built by: 7601.17803.x86fre.win7sp1_gdr.120330-1504
    Debug session time: Thu Jul 19 07:19:24.865 2012 (GMT+6)
    System Uptime: 0 days 0:11:37.286
    BUGCHECK_STR:  0x19_20
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    PROCESS_NAME:  csrss.exe
    FAILURE_BUCKET_ID:  0x19_20_win32k!EngFreeMem+1f
    Bugcheck code 00000019
    Arguments 00000020 fe641360 fe641390 4a060001
    BiosVersion = F2
    BiosReleaseDate = 08/04/2011
    SystemManufacturer = Gigabyte Technology Co., Ltd.
    SystemProductName = H61M-S2-B3
    MaxSpeed:     3100
    CurrentSpeed: 3093
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
  3. thisisbmh New Member

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    hi there. thanks for the reply.here's the report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-V6MGY-G834Y-Y8QH3
    Windows Product Key Hash: rtNFKFPViUJdHAbLucXCF+SK1pA=
    Windows Product ID: 00426-321-7001157-70481
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {1EE4E937-97FD-42E6-9646-FC450BE7CEB2}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\THISISBMH\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1EE4E937-97FD-42E6-9646-FC450BE7CEB2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-Y8QH3</PKey><PID>00426-321-7001157-70481</PID><PIDType>5</PIDType><SID>S-1-5-21-303542757-1132429725-3297406801</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>H61M-S2-B3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F2</Version><SMBIOSVersion major="2" minor="4"/><Date>20110804000000.000000+000</Date></BIOS><HWID>6C983D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GBT </OEMID><OEMTableID>GBTUACPI</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1033-7601.0000-3592011
    Installation ID: 010301385175193103706065302020883513264715891743101232
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PMJBM
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 7/20/2012 7:17:09 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:7:2012 20:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIABAABAAEAAAABAAAAAQABAAEAJJSIm3cW6GpyOGI0St0+QuDdzlAqNVQ8LnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table NameOEMID ValueOEMTableID Value
    APICGBT GBTUACPI
    FACPGBT GBTUACPI
    HPETGBT GBTUACPI
    MCFGGBT GBTUACPI
    MSDMGBT GBTUACPI
    ASPTGBT PerfTune
    SSPTGBT SsptHead
    EUDSGBT
    TAMGGBT GBT B0
    SSDTINTELPPM RCM
    MATSMATS RCM
    SLICGBT GBTUACPI
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  5. Capt.Jack Sparrow Tech Support Team

    PCHF Staff
    Message Count:
    2,524
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    My System
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    Hello there!

    Run Malwarebytes full scan and post us the results. Also Download CKScanner from here and save it to your Desktop.
    • Double click CKScanner.exe and click Search For Files.
    • After a very short time, when the cursor hourglass disappears, click Save List To File.
    • Please copy and paste the contents of CKFiles.txt into your next reply.
  6. AndroidOS PCHF SMR Graduate

    PCHF Staff
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    Hi thisisbmh. :)

    How is your computer running now? Has the issue been resolved? An update would be appreciated. ;)

    Thread marked pending...

Keep Getting BAD POOL HEADER ?? Help me

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