HP Pavilion dm4-1165dx screen displaying white issue

Discussion in 'Laptop Support' started by Originalt80, Jul 14, 2012.


  1. Originalt80 Bronze Member

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    when i start up my laptop the screen just goes white and doesnt change. it was working just fine but i had a hinge that broke so i took apart to fix hinge and put it all together and now i just get a white screen when i turn it on. i plugged a vga monitor into the laptop and that screen displayed correctly but the laptop screen still displayed white. any ideas what this could be? thanks

  2. merlin Tech Member

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  3. Originalt80 Bronze Member

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    Well i highly doubt that by removing the screen from the cover and all would render a laptop useless.. im assuming most likely it is just the cable has had a wire inside it get broke or something so i am going to try a new one as soon as it arrives here and that should most likely fix it. suggestions still appreciated thanks
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  5. Originalt80 Bronze Member

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    well it wasnt the cable i tried a different one and it did not fix the problem and i also tried a different screen which still had same issue... some help would be appreciated people thanks
  6. georgeks Tech Support Team

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  7. Originalt80 Bronze Member

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    i replaced the lcd ribbon cable and that did not help the issue.. i used the maintenance and service guide for servicing it
  8. Originalt80 Bronze Member

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    So nobodyh else has any ideas what this could be here???? i need help people!!
  9. georgeks Tech Support Team

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    Originalt80 in such cases is not easy to determine whether the LCD, the LCD cable -or both- are defect.
    You may have even inadvertently damaged the Mainboard connection.

    This is the reason when a Notebook arrives with cracked LCD, repair service usually replaces both LCD and Cable (and the customer complains of a rip-off...)

HP Pavilion dm4-1165dx screen displaying white issue