A couple of weeks ago, my CD-ROM wouldn't play a DVD or recognize any CDs I tried to play.

I checked my Device Manager, and under "DVD/CD-ROM drives", the one I have is "Slimtype BD E DS6E2SH". There is a symbol of the exclamation mark in a yellow triangle, so I clicked to see what was wrong.



I don't remember what the code was for what it said, but I uninstalled the driver. Now it says "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

I just want to be able to play CDs again. What should I do?

I have a Lenovo G770 which runs Windows 7.

Thanks!!

I also downloaded Driver Detective, which scanned it and said there was a problem, but they make you pay and register to do anything. I was hoping for some possible free solutions.

Try this, it helped me when I was having problem with my CD drive (different error code, but ... ) - Fix problems with CD or DVD drives that can’t read or write media