Hi all, I'm new here..

Every time I try to install iTunes, I get so far, then when it gets to the "Status: Publishing product information", I get hit with a nasty error message reading the following:

An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x800736FD."

I rang Apple to see if they could help but of course I'm on a pc and they don't want to know about it..

I've tried anything I can find but no luck, please can someone help me I am desperate!

Thanks in advnce

Hi Matty

Welcome to the forum...I hope that you will enjoy your time here with us.We have a fantastic team here and I`m sure that our Guru`s will be able to help you.

Could you please click on PC Specs in my signature and follow the instructions on posting your PC specs,this would enable the best response for any future issues.

I have also marked your thread as open to attract attention to it and get some positive suggestions put your way..

Regards,

airman24.

Sorry I had to nip out of the house for a while, here are my specs:

Generic PnP Monitor

Hello Matty

Could you please try the suggestions here to see if any of them help you?

Regards,

Smokeycheech

One of the posts on the link reads:

Install the following
"Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update"
from
http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en#filelist

When I go on that link, which download is it.. There is the choice of the following:



vcredist_IA64.exe
vcredist_x64.exe
vcredist_x86.exe

Are you running 32bit or 64bit Vista mate?

All means nout to me mate lol, How can I find out?

I went into my computer and clicked properties, says under system: 64 bit operating system?

OK you have a 64bit system so you will need vcredist_IA64.exe

I downloaded and tried that one, I got the message:

This installation package is not supported by this processor type. Contact your product vendor

Can you try this one then please? vcredist_x64.exe

Error 1804. An installtion for apple application support is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes? Yes or No?

I clicked yes, but it seems to be stuck on 0 Seconds remaining

Hi Matty, is it still stuck mate?

No I just got the error message:

Error 1935.An error occured during the installtion of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64"". Please refer to help and support for more information.