Hello, first time here!

Lately my PC has been crashing very randomly - sometimes I can use it for a few hours to a day without any harm, and sometimes it takes only a few minutes into booting to give me a BSOD. It doesn't seem to trigger on any specific program or game that I can see. The messages can be very varied too, such as BAD_POOL_HEADER, IRQL_NOT_LESS_OR_EQUAL, KMODE_EXCEPTION_NOT_HANDLED, SYSTEM_SERVICE_EXCEPTION, simple stop messages, and ones involving Ntfs.sys.

I've tried googling the various messages I've been getting and done a few things that I thought might help but to no avail:

• Ran a chkdsk /r overnight
• Ran CCleaner
• Updated my drivers
• Used HWMonitor to check temperature of my hardware - all seems to be fine

Also to note is that whenever I get a BSOD, I'm not able to boot the computer up for another 5-10minutes, all the lights and fans start going but I never hear the "beep" and the OS never loads in. I'm thinking this might be a hardware problem but I'm very clueless about hardware and not sure which part is causing it to crash.
I've used the PCHF tool and uploaded a .zip of all the stuff as requested.
Please help!! I've been suffering from this for a while now and I'm thinking about just giving up and buying a new PC
Thank you!

Hello Cass.

Please download this tool http://www.mediafire.com/download.php?fhya3y1u48yzps4 and run it as admin. An report archive shall be created, attach it in your next response here.

Hello,

I've ran the tool as admin however once it's done I can't find the .zip file it's created, where is it? I've searched everywhere for it and ran a windows search yet I can't find it!

Thank you for responding

Well, apparently there's a bug with the collector -.- I'll have to correct the issue. Try using an older version from here http://www.mediafire.com/download.php?o953q8w9664ro6o

Anyhow, what did chkdsk report? If it took that long, it may be possible the drive is in a bad state.

Worked perfectly that time

I ran the chkdsk overnight and woke up to my login screen, are there any logs of it somewhere? When I started the chkdsk before going to bed I did notice it was going very slow though, gaining about a percentage in completion every minute or so.

If you could please help me troubleshoot the collector, open up a command prompt and input

Code:

echo %time% - %date%

and just copy the output here. I'm guessing you have some non standard format set which breaks my collector. Alas, it does only what I told it to do, instead of what I want done.

Now, to your problem. From the SMART HDD report, it doesn't seem the hard disk is damaged. I see you don't have any new dumps, have the problems persisted after running chkdsk?

Doing an sfc scan would probably be a good idea as well. Open up a command prompt and input

Code:

sfc /scannow

and wait for it to finish. You may need to have your OS installation disk present in your DVD drive. When complete, go to

Code:

c:\windows\logs\cbs

and archive the file cbs.log. Attach the archive here.

And yes, usually the chkdsk reports get stored in the event logs, but in your case it doesn't appear to be the case. However, there are several entries claiming there were troubles with the file system corruption which seem not to be hardware related.

My command line output from "echo %time% - %date%" is: 18:28:10.69 - 11/07/2012

Yes, they still persisted after the chkdsk - two BSODs that happened yesterday (10th) were after the chkdsk, which I believe were part of the PHCF zip file I uploaded (correct me if I'm wrong and I'll upload those two dumps).

I will try the sfc /scannow command and report back with the logs, thank you!

I have the two dumps from the 10th.

Added the report that I found in the c:\windows\logs\cbs folder!

It looks like it replaced some files, lets see what happens next.

Have not had any BSODs for a good solid 7-8 hours now, here's hoping it did something! Will post if I get another.

Sadly the tranquility is over and I recieved two more BSODs today, one when watching a youtube video and the second straight after I rebooted the PC on the login screen. I've attatched the two dumps.

I'm also fighting the GPU keeps crashing and recovering which is a huge pain, I can disable it in device manager and not get the issues but then I can't do half the things I want to do. AMD article: http://support.amd.com/us/kbarticle...TIKMDAGhasstoppedrespondingerrormessages.aspx

Done everything except update the BIOS which I'm pretty afraid to do since it can brick up my PC and I've never done it before, so the only other problem I can think of is that it's a hardware issue?

Well, there are two things we can do: test RAM and update BIOS. Since you have only one memory module, it may prove to be difficult to do some testing. Do you have some other compatible PC at hand that could be used?