Solved DV2500 hp laptop with a green screen

Discussion in 'Laptop Support' started by douiet, Sep 23, 2010.

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  1. douiet Bronze Member

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    Hi, I have an Hp DV2500 laptop. the screen in all green and the fan does a lot of noise. what can be the problem, please?:D thank you in advance.

    douiet, Sep 23, 2010
    #1

  2. georgeks Tech Support Team

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    Hello douiet and welcome to the forum :).

    Can you please post the Part Number (P/N) of your system?

    It is on the sticker on the bottom, and looks like this:
    georgeks, Sep 23, 2010
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  3. douiet Bronze Member

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    thank you georgeks.
    the P/n is KN998UA#ABA AND THE SERVICE TAG IS dv2815nr.
    douiet, Sep 23, 2010
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  5. georgeks Tech Support Team

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    doiet, can you connect the notebook to a monitor via the VGA out port?

    This will show if it is the screen or the system board.

    There was an issue with NVIDIA notebooks some time back, but your system is not listed (see the page here)
    georgeks, Sep 23, 2010
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  6. douiet Bronze Member

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    my sticker shows that service tag # dv2815 and p/n is KN998UA#ABA.
    ANY MORE HELP.
    douiet, Sep 24, 2010
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  7. douiet Bronze Member

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    i did not connet it yet to a monitor but i will try.
    douiet, Sep 24, 2010
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  8. douiet Bronze Member

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    the video looks great on the external monitor. but, on my laptop screen all the black clors are mixed with green. and the dark black looks all green.
    Any more help please.
    douiet, Sep 24, 2010
    #7

  9. Airman24 Elite Member

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    moved to laptop support.
    Airman24, Sep 24, 2010
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  10. douiet Bronze Member

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    I am going now to open the laptop and check connection between motherboard and screen first.
    hopefully, it will work.
    other solutions, please let me know:)
    douiet, Sep 24, 2010
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  11. Airman24 Elite Member

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    Hi Douiet,

    How are things going?have you managed to check the connection?I have also put a call out to Georgeks for you to see if he can give you more advice on this issue.

    Regards,

    Airman24.
    Airman24, Sep 30, 2010
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  12. georgeks Tech Support Team

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    douiet, was the screen always so?
    It may have been the result of someone forcing the connection screen-to-systemboard.
    georgeks, Sep 30, 2010
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    Airman24 likes this.

  13. douiet Bronze Member

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    Yes, I opened the laptop and checked the connection. It looks fine. I unpluged the screen cable from the motherboard and then pluged it back and moved it from different places but nothing changed. The screen still behaves the same way. The video in the external monitor is great though.
    douiet, Oct 3, 2010
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  14. georgeks Tech Support Team

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    So it looks like a screen issue.

    You can either replace the screen (or the just panel) or leave it connected to the monitor-kind of lame though..
    georgeks, Oct 3, 2010
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  15. Airman24 Elite Member

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    Hi Douiet,

    Has the assistance provided by pchf resolved your issue or do you require further assistance?an update would be most appreciated please.

    marked as pending

    Regards,

    Airman24..:)
    Airman24, Oct 17, 2010
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  16. douiet Bronze Member

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    Thanks to every body. I opended the laptop screen cover and I unplugged and then plugged the cable back in from the back side of the screen under the alluminum shield and the green color went away.*ye%
    douiet, Oct 19, 2010
    #15
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DV2500 hp laptop with a green screen

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