Desktop Disconnects

Discussion in 'Internet and Email' started by pofrot, Aug 16, 2012.

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  1. pofrot Bronze Member

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    pofrot, Aug 16, 2012
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  2. samuria Network Specialist

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    Welcome to the forum. Can you download the wireless test tool in my signature below then right click and choose run as adamin and post the results from the win7 pc
    samuria, Aug 16, 2012
    #2

  3. pofrot Bronze Member

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    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Gouws-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCI GBE Family Controller
    Physical Address. . . . . . . . . : 00-0A-CD-1D-5D-C5
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::c4de:6509:a1ab:8d00%23(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.62(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 503319245
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-18-16-EC-B5-FD-00-1E-10-1F-B6-81
    DNS Servers . . . . . . . . . . . : 8.8.8.8
    8.8.4.4
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection* 13:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Anchorfree HSS Adapter
    Physical Address. . . . . . . . . : 00-FF-60-63-08-C5
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 20:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:209a:2e63:d668:2bf9(Preferred)
    Link-local IPv6 Address . . . . . : fe80::209a:2e63:d668:2bf9%25(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{D985016A-7471-48BC-97D7-6A59278316CC}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    There is no wireless interface on the system.
    There is no wireless interface on the system.

    Pinging 194.119.131.66 with 32 bytes of data:
    Reply from 194.119.131.66: bytes=32 time=377ms TTL=55
    Reply from 194.119.131.66: bytes=32 time=376ms TTL=55
    Reply from 194.119.131.66: bytes=32 time=375ms TTL=55
    Reply from 194.119.131.66: bytes=32 time=374ms TTL=55

    Ping statistics for 194.119.131.66:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 374ms, Maximum = 377ms, Average = 375ms

    Pinging plus.net [212.159.9.2] with 32 bytes of data:
    Reply from 212.159.9.2: bytes=32 time=366ms TTL=242
    Reply from 212.159.9.2: bytes=32 time=365ms TTL=242
    Reply from 212.159.9.2: bytes=32 time=364ms TTL=242
    Reply from 212.159.9.2: bytes=32 time=363ms TTL=242

    Ping statistics for 212.159.9.2:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 363ms, Maximum = 366ms, Average = 364ms

    Tracing route to cns1.uk.vianw.net [194.119.131.66]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 36 ms 68 ms 29 ms 172.16.1.1
    4 29 ms 28 ms 29 ms tpr-ip-esr-6-wan.telkom-ipnet.co.za [196.25.181.169]
    5 228 ms 239 ms 249 ms fra-ip-hsll-1-gig-7-1-0.telkom-ipnet.co.za [196.43.9.110]
    6 219 ms 219 ms 229 ms ffm-b10-link.telia.net [195.12.255.217]
    7 * 545 ms * ffm-bb1-link.telia.net [213.155.134.134]
    8 249 ms 239 ms 239 ms prs-bb1-link.telia.net [80.91.245.103]
    9 239 ms 279 ms 269 ms ldn-bb1-link.telia.net [213.155.134.39]
    10 239 ms 239 ms 229 ms ldn-b1-link.telia.net [80.91.248.89]
    11 379 ms 379 ms 379 ms claranet-01638-ldn-b1.c.telia.net [213.248.75.74]
    12 399 ms 379 ms 379 ms ten1-0-0-t40-cr1.router.uk.clara.net [195.8.68.85]
    13 388 ms 379 ms 389 ms ten2-0-0-t6-cr2.router.uk.clara.net [195.8.68.118]
    14 368 ms 369 ms 368 ms g6-1-t6-ar12.router.uk.clara.net [195.157.0.245]
    15 * 373 ms 379 ms cns1.uk.vianw.net [194.119.131.66]

    Trace complete.
    These Windows services are started:

    Apple Mobile Device
    Application Experience
    Application Information
    avast! Antivirus
    Background Intelligent Transfer Service
    Base Filtering Engine
    Bonjour Service
    CNG Key Isolation
    COM+ Event System
    Computer Browser
    Cryptographic Services
    DCOM Server Process Launcher
    DCService.exe
    Desktop Window Manager Session Manager
    DHCP Client
    Diagnostic Policy Service
    Diagnostic Service Host
    Diagnostic System Host
    Distributed Link Tracking Client
    DNS Client
    Extensible Authentication Protocol
    Freemake Improver
    Function Discovery Provider Host
    Function Discovery Resource Publication
    Group Policy Client
    HomeGroup Provider
    Hotspot Shield Monitoring Service
    Hotspot Shield Routing Service
    Hotspot Shield Service
    Human Interface Device Access
    IKE and AuthIP IPsec Keying Modules
    IP Helper
    LightScribeService Direct Disc Labeling Service
    Multimedia Class Scheduler
    Network Connections
    Network List Service
    Network Location Awareness
    Network Store Interface Service
    NMIndexingService
    NVIDIA Display Driver Service
    NVIDIA Stereoscopic 3D Driver Service
    Offline Files
    OracleServiceXE
    OracleXETNSListener
    Peer Name Resolution Protocol
    Peer Networking Grouping
    Peer Networking Identity Manager
    Plug and Play
    Power
    Print Spooler
    Program Compatibility Assistant Service
    Remote Procedure Call (RPC)
    RPC Endpoint Mapper
    Security Accounts Manager
    Security Center
    Server
    Shell Hardware Detection
    SQL Server (SQLEXPRESS)
    SQL Server VSS Writer
    SSDP Discovery
    Superfetch
    System Event Notification Service
    Task Scheduler
    TCP/IP NetBIOS Helper
    Themes
    UPnP Device Host
    User Profile Service
    Windows Audio
    Windows Audio Endpoint Builder
    Windows Defender
    Windows Driver Foundation - User-mode Driver Framework
    Windows Event Log
    Windows Firewall
    Windows Font Cache Service
    Windows Image Acquisition (WIA)
    Windows Management Instrumentation
    Windows Media Player Network Sharing Service
    Windows Search
    Windows Update
    WinHTTP Web Proxy Auto-Discovery Service
    WLAN AutoConfig
    Workstation
    WWAN AutoConfig

    The command completed successfully.


    Microsoft Windows [Version 6.1.7601]

    MTU MediaSenseState Bytes In Bytes Out Interface
    ------ --------------- --------- --------- -------------
    4294967295 1 0 62915 Loopback Pseudo-Interface 1
    1500 5 0 0 Local Area Connection* 13
    1500 1 545531 277696 Local Area Connection

    ===========================================================================
    Interface List
    23...00 0a cd 1d 5d c5 ......Realtek PCI GBE Family Controller
    15...00 ff 60 63 08 c5 ......Anchorfree HSS Adapter
    1...........................Software Loopback Interface 1
    25...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    26...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.62 276
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.1.0 255.255.255.0 On-link 192.168.1.62 276
    192.168.1.62 255.255.255.255 On-link 192.168.1.62 276
    192.168.1.255 255.255.255.255 On-link 192.168.1.62 276
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.1.62 276
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.1.62 276
    ===========================================================================
    Persistent Routes:
    Network Address Netmask Gateway Address Metric
    0.0.0.0 0.0.0.0 192.168.1.1 Default
    ===========================================================================

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    25 58 ::/0 On-link
    1 306 ::1/128 On-link
    25 58 2001::/32 On-link
    25 306 2001:0:5ef5:79fb:209a:2e63:d668:2bf9/128
    On-link
    23 276 fe80::/64 On-link
    25 306 fe80::/64 On-link
    25 306 fe80::209a:2e63:d668:2bf9/128
    On-link
    23 276 fe80::c4de:6509:a1ab:8d00/128
    On-link
    1 306 ff00::/8 On-link
    25 306 ff00::/8 On-link
    23 276 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    Server: google-public-dns-a.google.com
    Address: 8.8.8.8

    Name: portal.plus.net
    Addresses: 212.159.9.2
    212.159.8.2
    Aliases: www.plus.net


    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    BCSSync REG_SZ "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    Communicator REG_SZ "C:\Program Files (x86)\Microsoft Lync\communicator.exe" /fromrunkey
    avast REG_SZ "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    (Default) REG_SZ
    SunJavaUpdateSched REG_SZ "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents


    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    Google Update REG_SZ "C:\Users\Gouws\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} REG_SZ "C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe"
    pofrot, Aug 17, 2012
    #3

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  5. samuria Network Specialist

    PCHF Staff
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    Disable ipv6 its not used
    We need to get rid of the tunnel adapters as they fill the buffer and often stop the internet working.
    Click Start, type cmd in the Start Search box, right click the cmd.exe, and then click Run as Administrator. 2. In the Command
    Prompt, type netsh int isa set state disabled, and press Enter.
    Click Start, then Control Panel.
    Click on "System and Maintenance" link.
    Click on "Device Manager".
    Click Continue on UAC prompt.
    In device manager, click the "View" menu and select (tick) "Show hidden devices".
    Expand the "Network Adapters" tree.
    Right click on "Teredo Tunneling Pseudo-Interface" and select "Disable".
    Disable Teredo
    Right click on "6to4 Adapter" and select "Disable".

    If you have a lot to remove use this below if you only have a few then the action above will work
    Download the file from The DevCon command-line utility functions as an alternative to Device Manager for 64bit o/s http://ryanvictory.com/downloads/devcon-64.zip
    Run the program and extract the files somewhere you will remember,
    Open a cmd window then type
    devcon remove *6to4mp Devoncon must be in the folder you are typing in or in the path


    Is it wireless that disconnects?
    samuria, Aug 17, 2012
    #4
    pofrot likes this.

  6. pofrot Bronze Member

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    Samurai

    Samurai ty for all the help sofar.

    Far as I can tell its my Win7 desktop doing the nasty.
    Other stuff, ps3, xp desktop, smartphone
    I will try your suggestions and get back.

    Cheers
    pofrot, Aug 18, 2012
    #5

  7. pofrot Bronze Member

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    Samurai

    Did this

    Right click on "Teredo Tunneling Pseudo-Interface" and select "Disable".
    Disable Teredo
    Right click on "6to4 Adapter" and select "Disable".
    and disabled ip6

    so far so good

    lets give it a week

    There a ton load of items in the network adapter tree clicky
    This ok?
    pofrot, Aug 18, 2012
    #6

Desktop Disconnects

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