Constant BSODs on Win Vista - I think its a virus

Discussion in 'Win 7/Vista BSOD' started by Coveyduck, Mar 5, 2012.

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  1. madmonkey Site Manager

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    The DT driver is still running Ducky, so I would suggest manual removal if Daemon Tools doesn't appear under Control Panel > Uninstall a Program (the same driver is also used by Alchohol 120%).



    In order to manually disable the driver, download autoruns. Open up the package and double click on autoruns.exe. Click on the Drivers tab, scroll down to sptd, and take the tick out of the box next to it. Restart the PC and see how you go.
    madmonkey, Mar 5, 2012
    #16

  2. Coveyduck Bronze Member

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    I downloaded autoruns and unchecked the driver sptd running the .exe as admin. I did a windows defender scan as it provokes a BSOD and got a BSOD i believe identical to the NTFS.sys BSOD. Should I uncheck all of the drivers with the names appearing in my BSODs? I've also been getting a few BSODs with just the technical information and no other information associated with it. I probably had 3 BSODs in my laptops 5 year span before I went on vacation, now its seems like its a big mess and my pc was never used while I was gone. I will wait for your response before I continue. Thanks for helping me :)
    Coveyduck, Mar 6, 2012
    #17

  3. madmonkey Site Manager

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    Heck no, the other drivers are good. Can you post any logs you have received since disabling sptd?
    madmonkey, Mar 6, 2012
    #18

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  5. Coveyduck Bronze Member

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    Ok I left my laptop running and the following BSODs occur while my computer is idle/in use:
    1)
    Bad_pool_caller
    Stop: 0x000000C2 (0x00000007, 0x0000110b, 0x005c0073, 0xa9b45420)
    2)
    Bad_pool_header
    Stop: 0x00000019 (0x00000020, 0x0073004d, 0x00730ced, 0x0b04dacd)
    3)
    ntfs.sys
    page_fault_in_nonpaged_area
    stop: 0x00000050 (0xd86502ab, 0x0000000, 0x886956cc, 0x00000002)
    ntfs.sys - address 886956cc base at 88600000, datestamp 49e0192a
    4) This occured after I posted the dump.zip
    IRQL_NOT_LESS_OR_EQUAL
    Stop: 0x0000000a (0xdce0c78f, 0x00000002, 0x00000000, 0x824b83b2)
    5) This occured after I posted the dump.zip
    Stop: 0x0000008e (0xc0000005, 0x825c7673, 0x81bc9764, 0x0000000)

    If I try to run safe mode upon the start-up of my computer it starts loading windows files but freezes (after loaded: crcdsk.sys) and will give the following BSOD:
    Bad_pool_caller
    Stop: 0x000000C2 (0x00000007, 0x0000110b, 0xc033f175, 0x8cc40af6)

    When trying to scan with windows defender today I got the following BSOD:
    The video memory manager has encountered an unexpected fatal error.
    Stop: 0x0000010E (0x0000001f, 0x9c1a8ee0, 0x00000000, 0x00000343)

    I believe these are the logs (after selecting mini dumps from the file collector, I zipped the files with the date modified since the time I disable the DT related driver), if I did not do this correctly please let me know.

    Thanks :)

    Attached Files:

    Coveyduck, Mar 6, 2012
    #19

  6. madmonkey Site Manager

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    Hey duck,

    The drivers listed here are fine, things are a little clearer without sptd in the mix, but I'm not entirely certain at this point if there is still more than one issue here, or at least, if there's a second problem which could have potentially be caused by the first. There's an obvious problem in memory, memory corruption is evident and as a result is likely to have caused disk data corruption as well. There may also be more problems here than I thought.

    Assuming it's steamed from a single issue, the most obvious problem is RAM. For your system, RAM should be shared between system and video, which is why were seeing both video memory management issues (from the 0x10E BSOD's), and memory pool issues (0xC2, 0x19, 0x50, 0xA and 0x8E's).

    I would suggest at this point running a memory diagnostic using memtest86, instructions for this can be found here: http://www.pchelpforum.com/hardware-tutorials/113776-how-test-memory-using-memtest86.html
    madmonkey, Mar 7, 2012
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  7. Coveyduck Bronze Member

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    Hi Madmonkey,
    I took your suggestion and ran a memory diagnostic with memtest86+ v4.20.
    Its been running for 11 hours so far it Says Pass 17 Errors 3147. There is 1 red line that showed up with a Failing Address. Anyways I digress, the guide stated 7 pass should be sufficient, I am just curious how I can stop the run and can give you the results. I ran memtest off a USB key that I formatted before the installation as my CD driver hasnt worked on my laptop for about 2 years (which I don`t care about).
    Coveyduck, Mar 8, 2012
    #21

  8. madmonkey Site Manager

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    Hi duck,

    Just a single error is all it takes to cause problems. There's two sticks installed in this PC, so you'll need to remove one, find out which of the two sticks is bad, and then get it replaced. The instructions of how to install/remove a module can be found on page 48 of your hardware manual, also available from the ASUS web site: ASUSTeK Computer Inc. -Support- Drivers and Download G2S
    madmonkey, Mar 8, 2012
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  9. Coveyduck Bronze Member

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    Hi madmonkey,
    Thanks a lot for your help :) I would not have figured this out to be damaged RAM. I should be able to figure out how to replace the bad stick with the hardware manual.
    Cheers!
    Coveyduck, Mar 8, 2012
    #23

  10. madmonkey Site Manager

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    No problems. Would you like me to keep this thread open until you have this sorted?
    madmonkey, Mar 8, 2012
    #24

  11. Coveyduck Bronze Member

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    Sure, I will post again if I run into any problems or when I have sorted out the issue.
    Coveyduck, Mar 8, 2012
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  12. madmonkey Site Manager

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    No problems ;)
    madmonkey, Mar 8, 2012
    #26

  13. madmonkey Site Manager

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    Hello Coveyduck, how's it going? any update would be great. :)



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    madmonkey, Mar 23, 2012
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  14. Coveyduck Bronze Member

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    Oh Hi Madmonkey, sorry for the long delay I got real busy with school and had to put the laptop issues aside. The memtest ran 6 passes without any errors, but I do remember before running the test (after I replaced one of the sticks of ram) and I got a BSOD, but I was in a rush to leave and didn't write it down. Now that im back at my parents and my laptop will be in use, I will write down any BSODs that occur, I will probably respond tomorrow if BSODs occurs.
    Coveyduck, Mar 23, 2012
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  15. Coveyduck Bronze Member

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    Well looks like I got a BSOD already while i was playing Warcraft 3.

    IRQL_NOT_LESS_OR_EQUAL
    Stop: 0X0000000A (0XDCE0C78F, 0X00000002, 0X00000000, 0X824C23B2)

    Got another one while leaving my PC idle:

    Stop:0x00000024 (0x001904AA, 0x001904AA, 0xA9A76A8C, 0xA9A76788, 0x886966CC)
    ntfs.sys - Address 887966CC base at 88701000, Datestamp 49e0192a

    And another 30 minutes later I got another :p :
    Stop:0x00000024 (0x001904AA, 0xB6Aff9D8, 0xB6AFE6D4, 0x82524010)
    Coveyduck, Mar 23, 2012
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  16. madmonkey Site Manager

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    Hi ducky,

    Can you attach the log files for those or use the PCHF tool as you did initially?

    If your RAM problems are solved (might be worth running another memtest86 just to be sure), then it may just be a case of cleaning up the mess left behind. Because memory corruption is so nasty that it often leaves corrupt files and settings including registry settings (what corrupt data that may reside in memory is often saved to disk).
    madmonkey, Mar 23, 2012
    #30
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Constant BSODs on Win Vista - I think its a virus

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