Hi
Last month i got a new router which was installed by a virgin man. Since then i keep having issues with connectivity. Sometimes the signal just disconnects and then says limited access and then other times i cant find the network at all on the wireless and it also won't connect automatically when i start up my computer. My isp is virgin also.

Sometimes it just flicks between these 2 boxes ^^^ and i can't click anything in them boxes because they next second all the networks disappear.

Windows IP Configuration

Host Name . . . . . . . . . . . . : USER-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WG111v3 Wireless-G USB Adapter
Physical Address. . . . . . . . . : 00-22-3F-F7-03-10
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4ce2:e53c:6989:d29d%22(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 520102463
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-9A-7C-01-00-19-66-33-E1-CF
DNS Servers . . . . . . . . . . . : 194.168.4.100
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-19-66-33-E1-CF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{04DC7AE0-A3AF-44E9-9B9B-DB153531C575}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 28:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:844:1f3e:3f57:fffc(Preferred)
Link-local IPv6 Address . . . . . : fe80::844:1f3e:3f57:fffc%40(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Interface name : Wireless Network Connection
There are 4 networks currently visible.

SSID 1 : virginmedia8294441
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : c4:3d:c7:2d:bb:89
Signal : 79%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 2 : TALKTALK-0D6ABE
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 00:26:5a:0d:6a:be
Signal : 58%
Radio type : 802.11n
Channel : 1
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 3 : carlos1
Network type : Infrastructure
Authentication : WPA-Personal
Encryption : TKIP
BSSID 1 : 00:22:3f:d1:b0:8c
Signal : 48%
Radio type : 802.11g
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54

SSID 4 : Blakemore pc
Network type : Infrastructure
Authentication : WPA2-Personal
Encryption : CCMP
BSSID 1 : 94:44:52:3b:6d:f3
Signal : 17%
Radio type : 802.11g
Channel : 6
Basic rates (Mbps) : 1 2 5.5 11
Other rates (Mbps) : 6 9 12 18 24 36 48 54


Pinging 194.119.131.66 with 32 bytes of data:
Reply from 194.119.131.66: bytes=32 time=17ms TTL=54
Reply from 194.119.131.66: bytes=32 time=33ms TTL=54
Reply from 194.119.131.66: bytes=32 time=26ms TTL=54
Reply from 194.119.131.66: bytes=32 time=20ms TTL=54

Ping statistics for 194.119.131.66:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 33ms, Average = 24ms

Pinging plus.net [212.159.9.2] with 32 bytes of data:
Reply from 212.159.9.2: bytes=32 time=28ms TTL=244
Reply from 212.159.9.2: bytes=32 time=25ms TTL=244
Reply from 212.159.9.2: bytes=32 time=35ms TTL=244
Reply from 212.159.9.2: bytes=32 time=32ms TTL=244

Ping statistics for 212.159.9.2:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 35ms, Average = 30ms

Tracing route to cns1.uk.vianw.net [194.119.131.66]
over a maximum of 30 hops:

1 21 ms 20 ms 10 ms 10.254.72.1
2 19 ms 30 ms 7 ms brhm-cam-1a-v125.network.virginmedia.net [213.106.229.29]
3 12 ms 33 ms 7 ms brhm-core-1a-ge-118-0.network.virginmedia.net [195.182.180.161]
4 16 ms 10 ms 9 ms brhm-bb-1a-ae1-0.network.virginmedia.net [213.105.103.97]
5 29 ms 25 ms 18 ms nrth-bb-1b-ae2-0.network.virginmedia.net [62.253.185.85]
6 17 ms 13 ms 23 ms nrth-tmr-2-ae6-0.network.virginmedia.net [213.105.159.34]
7 17 ms 15 ms 16 ms tele-ic-1-as0-0.network.virginmedia.net [62.253.184.2]
8 16 ms 26 ms 21 ms g1-1-8-t40-br3.router.uk.clara.net [212.43.163.94]
9 165 ms 200 ms 65 ms ten1-0-0-t40-cr1.router.uk.clara.net [195.8.68.85]
10 27 ms 34 ms 23 ms g5-1-t40-ar12.router.uk.clara.net [195.157.6.177]
11 39 ms 23 ms 23 ms cns1.uk.vianw.net [194.119.131.66]

Trace complete.
These Windows services are started:

Apple Mobile Device
Application Experience
Application Information
AVG WatchDog
AVGIDSAgent
Background Intelligent Transfer Service
Base Filtering Engine
CNG Key Isolation
COM+ Event System
Computer Browser
Cryptographic Services
DCOM Server Process Launcher
Desktop Window Manager Session Manager
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Digidesign MME Refresh Service
Distributed Link Tracking Client
DNS Client
Extensible Authentication Protocol
Function Discovery Provider Host
Function Discovery Resource Publication
Group Policy Client
Human Interface Device Access
I2P Service
IP Helper
iPod Service
IPsec Policy Agent
KService
LightScribeService Direct Disc Labeling Service
Microsoft .NET Framework NGEN v4.0.30319_X86
Network Connections
Network List Service
Network Location Awareness
Network Store Interface Service
NVIDIA Display Driver Service
Offline Files
PLFlash DeviceIoControl Service
Plug and Play
PnkBstrA
PnkBstrB
Power
Print Spooler
Program Compatibility Assistant Service
Remote Procedure Call (RPC)
RPC Endpoint Mapper
SeaPort
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
SSDP Discovery
Superfetch
System Event Notification Service
Task Scheduler
TCP/IP NetBIOS Helper
Themes
UPnP Device Host
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Connect Now - Config Registrar
Windows Driver Foundation - User-mode Driver Framework
Windows Event Log
Windows Firewall
Windows Font Cache Service
Windows Live ID Sign-in Assistant
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Search
Windows Time
Windows Update
WinHTTP Web Proxy Auto-Discovery Service
WLAN AutoConfig
Workstation
Yahoo! Updater

The command completed successfully.


Microsoft Windows [Version 6.1.7600]

MTU MediaSenseState Bytes In Bytes Out Interface
------ --------------- --------- --------- -------------
4294967295 1 0 27691 Loopback Pseudo-Interface 1
1500 1 268678908 22924591 Wireless Network Connection
1500 5 0 0 Local Area Connection

===========================================================================
Interface List
22...00 22 3f f7 03 10 ......NETGEAR WG111v3 Wireless-G USB Adapter
10...00 19 66 33 e1 cf ......NVIDIA nForce Networking Controller
1...........................Software Loopback Interface 1
39...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
40...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.3 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.0.0 255.255.255.0 On-link 192.168.0.3 281
192.168.0.3 255.255.255.255 On-link 192.168.0.3 281
192.168.0.255 255.255.255.255 On-link 192.168.0.3 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.0.3 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.0.3 281
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 192.168.0.1 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
40 58 ::/0 On-link
1 306 ::1/128 On-link
40 58 2001::/32 On-link
40 306 2001:0:5ef5:79fb:844:1f3e:3f57:fffc/128
On-link
22 281 fe80::/64 On-link
40 306 fe80::/64 On-link
40 306 fe80::844:1f3e:3f57:fffc/128
On-link
22 281 fe80::4ce2:e53c:6989:d29d/128
On-link
1 306 ff00::/8 On-link
22 281 ff00::/8 On-link
40 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
GrooveMonitor REG_SZ "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
iPPCamScan REG_SZ C:\Windows\iPScan.EXE
NPSStartup REG_SZ
SunJavaUpdateSched REG_SZ "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
AVG_TRAY REG_SZ C:\Program Files (x86)\AVG\AVG10\avgtray.exe
Adobe Reader Speed Launcher REG_SZ "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
Adobe ARM REG_SZ "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
QuickTime Task REG_SZ "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
DigidesignMMERefresh REG_SZ C:\Program Files (x86)\Digidesign\Drivers\MMERefresh.exe
iTunesHelper REG_SZ "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents


HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ehTray.exe REG_SZ C:\Windows\ehome\ehTray.exe
Google Update REG_SZ "C:\Users\User\AppData\Local\Google\Update\GoogleUpdate.exe" /c
LightScribe Control Panel REG_SZ C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
RocketDock REG_SZ "C:\Program Files (x86)\RocketDock\RocketDock.exe"
EPSON Stylus DX4400 Series REG_SZ C:\Windows\system32\spool\DRIVERS\x64\3\E_IATICAE.EXE /FU "C:\Windows\TEMP\E_SFC6D.tmp" /EF "HKCU"
Voobly REG_SZ "C:\Program Files (x86)\Voobly\voobly.exe" --startup
Sidebar REG_SZ C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
kdx REG_SZ C:\Program Files (x86)\Kontiki\KHost.exe -all
ManyCam REG_SZ "C:\Program Files (x86)\ManyCam\Bin\ManyCam.exe" /silent

Thanks for responding . Also sometimes my speed slows right down

Some things to try -
Your wireless NIC can use g or b only. Your router is using 802.11n. Log into your router and try changing the wireless settings to G.
Change the channel .. try 11.
Change encryption .. try no encryption for testing purposes.

If using Windows to manage wireless connection, try a third-party app.
Use only one wireless software - link

thanks ill try it soon. I also checked on the virgin forum (my isp) and they said that " Your Downstream power level is to high at 12.2dBmV and requires an engineer to adjust it".
If this is so then it wouldn't make the surrounding connections in my area to disappear would it?

i had them before though, and this problem only starting happening when the new router was installed. i tryed turning them off but the problem still persisted. Damn!

dubstep .. nice one.
Can you have a look in Device Manager, expand network adaptors and double-click wireless adapter. Does it state everything ok, what is your driver version?
You're running Vista so it should be -
Win Vista x86/x64 driver version: 6.1180.1014.2009 (WHQL certified)
You could try rolling it back to the previous version, reboot and then reinstall.
Good idea to make a restore point before trying this though.

ok problem solved. thanks for the help guys. After months of having this problem, windows 7 decided that yesterday it wanted to solve the problem on its own, even though it has tried and failed before. The DHCP or something wasn't enabled. This has fixed it.