Solved Computer Freezing

Discussion in 'Win 7/Vista BSOD' started by pistolaz, Jun 28, 2012.


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  1. pistolaz Bronze Member

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    Hi i bought a new computer 6 months ago , and it has been working without any problem since 1 week ago . Got one BSOD , and i cant do much on my computer , my firefox and other processes just stop working , and im a League Of Legends and also minecraft , I can run League of Legends and minecraft at same time without any problem , but i cant play any other game , i just installed Martial Empires and Smite ,that requirements are lower than LOL , and every time i try to run them my computer freezes and i have to turn off , i just downloaded speedfan and it shows that my cpu temp average is ~85ºC q.q so i presume that must be the problem ,i dont understand why the value is so high i have 4 fans , and i got also the default cooler that came with CPU . (I already did format it) , also my cpu is
    Intel Core i3-2120 CPU @ 3.30GHz



    Sorry for my bad english as it isnt my native language :p
  2. Hengis PCHF Manager

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    Welcome to PCHF

    Click on the BSOD link below in my signature and follow the procedure. Let's see if you have any crash dumps for analysis.
  3. pistolaz Bronze Member

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    Sorry for the delayed awnser i did click on grab all files , so i must upload it?
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  5. pistolaz Bronze Member

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    Just uploaded it i think.

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  6. Hengis PCHF Manager

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    Great, I'll move this to the BSOD section for the guys to look at your logs.
  7. pistolaz Bronze Member

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    Thank you i didnt know where to post it ,so sorry :p
  8. Hengis PCHF Manager

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    No probs :)
  9. pistolaz Bronze Member

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    About the crash problem do you think BSOD will help ? or do you need anything else?
  10. mkey82 Je ne sais quois

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    Hello.

    Bugcheck analysis
    Code:
    *******************************************************************************
    *                                                                            *
    *                        Bugcheck Analysis                                    *
    *                                                                            *
    *******************************************************************************
     
    KERNEL_DATA_INPAGE_ERROR (7a)
    The requested page of kernel data could not be read in.  Typically caused by
    a bad block in the paging file or disk controller error. Also see
    KERNEL_STACK_INPAGE_ERROR.
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    If the error status is 0xC000009A, then it means the request failed because
    a filesystem failed to make forward progress.
    Arguments:
    Arg1: fffff6fc40007088, lock type that was held (value 1,2,3, or PTE address)
    Arg2: ffffffffc0000185, error status (normally i/o status code)
    Arg3: 0000000001675860, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff88000e11000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
     
    Debugging Details:
    ------------------
     
     
    ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.
     
    DISK_HARDWARE_ERROR: There was error with disk hardware
     
    BUGCHECK_STR:  0x7a_c0000185
     
    CUSTOMER_CRASH_COUNT:  1
     
    DEFAULT_BUCKET_ID:  CODE_CORRUPTION
     
    PROCESS_NAME:  System
     
    CURRENT_IRQL:  0
     
    LAST_CONTROL_TRANSFER:  from fffff80002f45438 to fffff80002ed1f00
     
    STACK_TEXT: 
    fffff880`0953f528 fffff800`02f45438 : 00000000`0000007a fffff6fc`40007088 ffffffff`c0000185 00000000`01675860 : nt!KeBugCheckEx
    fffff880`0953f530 fffff800`02ec3d8b : fffffa80`0a10cdf0 fffff880`0953f6a0 fffff800`0305d440 fffffa80`06804590 : nt! ?? ::FNODOBFM::`string'+0x34cde
    fffff880`0953f610 fffff800`02eecda4 : 00000000`00000000 00000000`00000000 ffffffff`ffffffff fffffa80`06d15100 : nt!MiIssueHardFault+0x28b
    fffff880`0953f6e0 fffff800`02e76bab : 00000000`00000000 00000000`00000001 fffffa80`00000000 fffffa80`05175ff0 : nt!MmAccessFault+0x11c4
    fffff880`0953f840 fffff800`03144917 : fffff880`0953fa00 fffff6fc`400070c8 fffffa80`00000006 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x2ecfe
    fffff880`0953f970 fffff880`00fe2bc9 : fffff880`0953fae8 00000000`00000000 fffffa80`091c38c0 fffffa80`070d6a50 : nt!MmResetDriverPaging+0x127
    fffff880`0953f9a0 fffff880`00fe3fd6 : 00000000`00000000 00000000`00000000 fffffa80`091c38c0 00000000`00000000 : volmgr!VmpPartitionRemovedImmediate+0x49
    fffff880`0953fab0 fffff880`00fd94ca : 00000000`00000000 00000000`00000000 fffffa80`070d6900 fffff880`009ea180 : volmgr!VmpPartitionRemoved+0x46
    fffff880`0953fae0 fffff800`031f3f91 : fffffa80`087b4248 00000000`00000001 00000000`00000000 fffff800`02ed9052 : volmgr!VmInternalDeviceControl+0x8a
    fffff880`0953fb10 fffff880`00fcd38a : fffffa80`091c3a10 00000000`00000000 00000000`00000000 fffffa80`0716cce0 : nt!IoForwardIrpSynchronously+0x75
    fffff880`0953fb70 fffff880`00fc0a50 : fffffa80`0716cce0 fffff800`030755a0 fffffa80`09064c00 fffffa80`0716cc00 : partmgr!PmTakePartition+0xaa
    fffff880`0953fbb0 fffff800`031cb527 : fffffa80`0716cb90 fffff800`030755a0 fffffa80`06804590 fffffa80`06804590 : partmgr! ?? ::FNODOBFM::`string'+0x495
    fffff880`0953fc40 fffff800`02edf161 : fffff800`03075500 fffff800`031cb504 fffffa80`06804590 00000000`00000001 : nt!IopProcessWorkItem+0x23
    fffff880`0953fc70 fffff800`03175166 : 00000000`00000000 fffffa80`06804590 00000000`00000080 fffffa80`066eb040 : nt!ExpWorkerThread+0x111
    fffff880`0953fd00 fffff800`02eb0486 : fffff880`02f64180 fffffa80`06804590 fffffa80`06702040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`0953fd40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
    The error status code is c0000185 or STATUS_DEVICE_DATA_ERROR which means on of your drives is most probably failing. As your first move, you should open up the case and make sure all the cable connections are secure.

    Download this application http://www.mediafire.com/?qs1d6i69h6z9h43 start it as admin, it will create a PCHF.zip which you should attach here.
  11. pistolaz Bronze Member

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    I bough my HDD like 1 week ago :(

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  12. mkey82 Je ne sais quois

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    Well, in that case you have a valid guarantee. Have you checked the sata cable connections? Do you have a spare sata cable to replace the current cable with? This may be just a cable problem.

    Code:
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
      1 Raw_Read_Error_Rate     0x002f   193   192   051    Pre-fail  Always       -       1572
      3 Spin_Up_Time            0x0027   141   141   021    Pre-fail  Always       -       3908
      4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       29
      5 Reallocated_Sector_Ct   0x0033   186   186   140    Pre-fail  Always       -       269
      7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
      9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       249
     10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
     11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
     12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       26
    192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       9
    193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       19
    194 Temperature_Celsius     0x0022   110   107   000    Old_age   Always       -       33
    196 Reallocated_Event_Count 0x0032   195   195   000    Old_age   Always       -       5
    197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       20
    198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
    199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
    200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0
    
    SMART Error Log Version: 1
    No Errors Logged
    
    SMART Self-test log structure revision number 1
    Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
    # 1  Short offline       Completed: read failure       90%       210         67751206
    
    SMART Selective self-test log data structure revision number 1
     SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
        1        0        0  Not_testing
        2        0        0  Not_testing
        3        0        0  Not_testing
        4        0        0  Not_testing
        5        0        0  Not_testing
    Selective self-test flags (0x0):
    Check the cabling asap. If the cable is OK, you should replace the drive.
  13. pistolaz Bronze Member

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    I just replaced the Sata Cable for another one what shall i do now? :(
  14. mkey82 Je ne sais quois

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    Continue using your machine. You can try doing some hdd intensive tasks, like run chkdsk.
  15. pistolaz Bronze Member

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    I just tryed to run Martial Empires and i just open it and it crash's -.- , but i can play League of Legends without any problem
  16. mkey82 Je ne sais quois

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    Seropisly, you should run checkdsk. Open the command prompt, input
    Code:
    chkdsk c: /r /f /x
    and you'll be prompted to reboot. Do so and allow the scan to complete.

Computer Freezing

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