I have seen many users complain about this, but I can't find any solutions online. Environment: - Dell Latitude D616 Notebook - WinXP SP3 OS - Running McAffee and SPyware doctor for protection - Always updated and always on protection ISSUE I was surfing a Chinese web site similar to ebay called TaoBao. They required I install something in order to view the no spam word confirmation - pretty common here. The next day when I booted up the Notebook PC, it would not respond to Ctrl-Alt-Del sequence. - mouse works - keyboard is lit up - both notebook keyboard and external keyboard have no effect - If you go into the boot/setup menu prior to windows login, you can confirm the keyboards work, but this is no help as far as I can see - I also tried the external keyboard on another PC and it worked there too, so keyboards are not the issue SAFE MODE - when booting into safe mode, same issue, it always starts with the login screen which requires Ctrl-Alt-Del, so you cannot boot into Safe Mode because you cannot login - Choosing Windows Safe mode with command prompt still just brings up the Crtl-Alt-Del required login... no help there since I cant hit Ctrl-Alt-Del to login BOOT CD - In trying to use the original Windows XP CD to boot, this is OK, but when you select the option to repair it just drops you into a DOS command and does nothing. And I can't seem to use any restore commands from here. - I tried to type in the Windows Restore command: c:\system32\restore\rstrui.exe but windows didnt recognize the command - I tried CDing to the directory and typing the command rstrui again windows did not recognize the command. I have been told that RSTRUI does not work from the restore consule. - I tried to use sfc / scannow, but apparently sfc can also not be used from here. - I tried to do a chkdsk / r, and it ran once, found and fixed 1 error. I ran it again, and found no errors. Upon reboot, the issue is the same - no change QUESTION - Does anyone know how I can get into a regular DOS prompt without logging in so I can try sfc /scannnow or rstrui? - Does anyone know how to fix this any other way besides reformatting my drive? Please help! Thanks! Any other ideas? I have FAR too many applications on this machine to have to re-format it. But if I have to reformat and lose all those Apps... anyone know a good way to grab the data from another machine? Please help anyone! Thanks!