Hi san19037, and welcome to PCHF.

Thanks for posting the logs.

All of your logs have the bugcheck code 116, which is a VIDEO_TDR_FAILURE. This specific error is usually caused by your GPU. Are you overclocking your GPU? Also, can you please run GPU-Z, go to the sensors tab and check Log to File. Please post the resulting log.

Finally, can you please post your PC specs.

Code:

*******************************************************************************
*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck 116, {fffffa8005055130, fffff88003e08efc, 0, 2}
 
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : atikmpag.sys ( atikmpag+8efc )
 
Followup: MachineOwner
---------
 
0: kd> !analyze -v
*******************************************************************************
*                                                                            *
*                        Bugcheck Analysis                                    *
*                                                                            *
*******************************************************************************
 
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8005055130, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88003e08efc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
 
Debugging Details:
------------------
 
 
FAULTING_IP:
atikmpag+8efc
fffff880`03e08efc 4055            push    rbp
 
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
 
CUSTOMER_CRASH_COUNT:  1
 
BUGCHECK_STR:  0x116
 
PROCESS_NAME:  System
 
CURRENT_IRQL:  0
 
STACK_TEXT: 
fffff880`0456a988 fffff880`04132000 : 00000000`00000116 fffffa80`05055130 fffff880`03e08efc 00000000`00000000 : nt!KeBugCheckEx
fffff880`0456a990 fffff880`04131d0a : fffff880`03e08efc fffffa80`05055130 fffffa80`03e4cd50 fffffa80`03e19010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`0456a9d0 fffff880`0400ff07 : fffffa80`05055130 00000000`00000000 fffffa80`03e4cd50 fffffa80`03e19010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`0456aa00 fffff880`04039b75 : 00000000`ffffffff 00000000`00003b7b 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`0456aae0 fffff880`040382bb : 00000000`00000102 00000000`00000000 00000000`00003b7b 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`0456ab10 fffff880`0400b2c6 : ffffffff`ff676980 fffffa80`03e19010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`0456abb0 fffff880`04037e7a : 00000000`00000000 fffffa80`03fc75f0 00000000`00000080 fffffa80`03e19010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`0456acc0 fffff800`03372e6a : 00000000`fffffc32 fffffa80`03d4f760 fffffa80`018ad740 fffffa80`03d4f760 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`0456ad00 fffff800`030ccec6 : fffff880`009e6180 fffffa80`03d4f760 fffff880`009f0f40 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0456ad40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
 
 
STACK_COMMAND:  .bugcheck ; kb
 
FOLLOWUP_IP:
atikmpag+8efc
fffff880`03e08efc 4055            push    rbp
 
SYMBOL_NAME:  atikmpag+8efc
 
FOLLOWUP_NAME:  MachineOwner
 
MODULE_NAME: atikmpag
 
IMAGE_NAME:  atikmpag.sys
 
DEBUG_FLR_IMAGE_TIMESTAMP:  4ff3d05f
 
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
 
BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
 
Followup: MachineOwner
---------

Thanks for that. Overclocking is when you allow your GPU to go faster than what it is meant to, and no you are right you're not doing it. Your GPU does seem to be overheating a tad though. How comfortable are you with opening your PC's case? Can you please get a can of compressed air (or something similar should do, just don't use a vacuum), and make sure that there is no dust in the machine.

Sorry, it seems we posted at the same time. The line sounds like a screen fault, however it could be related to the GPU too. Can still follow the instructions I have above, and see if that does anything.

OK. I'll keep this thread open for a little longer, just in case.

Thread now marked Solved and Closed