Solved BSOD ONLY while playing APB: Reloaded, error 0x0000001e

Discussion in 'Win 7/Vista BSOD' started by spudinske, Aug 6, 2012.

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  1. spudinske Bronze Member

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    Currently i have been blue screening in only one game. I have played Battlefield 3 for 5 hours straight with no problem. Age of conan for 2 hours no problem. And Blacklight Retribution for 3 hours no problem. Only APB: Reloaded is giving me any sort of crashes, freezes, blue screening. Before i repaired the files through the game launcher, i received bsods 3 seconds after spawning in to the world. After repairing APB would just freeze with repeating sounds after spawning (i could stay in the login screen all day), so i then played in windowed mode which fixed the sound repeating and freezing. But just now i played APB for aprox 40 minutes and decided to get off and do something else. Except right when i closed the game and arrived at my desktop, i blue screened again.



    I have checked my memory using the windows 7 tool. I also tried putting my gpu and cpu at stock defaults but that did not fix it.

    I have updated everything in my computer except my bios. A fix would be awesome [IMG] I love playing APB but at this rate im forced to give up on it and play other games.

    Attached Files:

    spudinske, Aug 6, 2012
    #1

  2. Capt.Jack Sparrow Tech Support Team

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    Hello there!

    Seems like the crashes are pretty random but few thing that may fix the problem. Remove ESET completely and replace it will Microsoft Security Essentials for time being.
    Remove your Network driver and download a fresh copy from manufactures website and install it. Let see if that does the trick.

    Update the following driver:

    WinRing0x64.sys Sat Jul 26 18:59:37 2008 (488B26C1)

    BSOD BUGCHECK SUMMARY

    Code:
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080412-9640-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Aug  4 10:03:10.782 2012 (GMT+6)
System Uptime: 0 days 0:03:54.610
BugCheck 3B, {c0000005, fffff80002f762c1, fffff880080c8970, 0}
Probably caused by : ntkrnlmp.exe ( nt!ObpWaitForMultipleObjects+186 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ObpWaitForMultipleObjects+186
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02f762c1 fffff880`080c8970 00000000`00000000
BiosVersion = 0906
BiosReleaseDate = 03/26/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:    3400
CurrentSpeed: 3410
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080412-8689-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Aug  4 09:58:37.242 2012 (GMT+5)
System Uptime: 0 days 0:24:51.070
BugCheck 3B, {c0000005, fffff80002d0759a, fffff88009340eb0, 0}
Probably caused by : memory_corruption ( nt!MiGetPreviousNode+53 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  APB.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetPreviousNode+53
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02d0759a fffff880`09340eb0 00000000`00000000
BiosVersion = 0906
BiosReleaseDate = 03/26/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:    3400
CurrentSpeed: 3410
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080412-8127-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Aug  5 01:50:07.922 2012 (GMT+5)
System Uptime: 0 days 1:01:39.124
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : NETIO.SYS ( NETIO!StreamInjectReceiveToStack+96 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  ekrn.exe
FAILURE_BUCKET_ID:  X64_0x1E_NETIO!StreamInjectReceiveToStack+96
Bugcheck code 0000001E
Arguments 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
BiosVersion = 0906
BiosReleaseDate = 03/26/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:    3400
CurrentSpeed: 3400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Capt.Jack Sparrow, Aug 6, 2012
    #2

  3. spudinske Bronze Member

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    Hi and thank you very very much for helping. I will update my network divers shortly. Lan drivers = network drivers right? That driver you told me to update, its from openlibs.org? Should i trust that website to download the driver? Seems awfully like an awfully strange website to me.

    EDIT: Oh so Realtemp uses that driver. I would uninstall realtemp but i just execute the file for it to work. No installation or anything. I guess i could try not launching it. And the lan driver i had used the latest update from my mobo website. Is my installation of that driver corrupt?. P8Z77-V pro:

    Version 17.0.0.0
    DescriptionIntel(R) Gigabit Ethernet Driver V17.0.0.0 for Windows XP/7 32bit & 64bit.(WHQL)
    File Size
    112,26 (MBytes) 2012.05.17 update

    Also i will uninstall nod32 and reinstall lan drivers.
    spudinske, Aug 6, 2012
    #3

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  5. spudinske Bronze Member

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    Ok i have reinstalled my lan driver, uninstalled eset and installed essentials and then tried to play APB. Blue screened again after half an hour.

    I have made a uploaded the full updated diagnostic files.

    Attached Files:

    spudinske, Aug 7, 2012
    #4

  6. Capt.Jack Sparrow Tech Support Team

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    Follow this http://www.pchelpforum.com/xf/threads/how-to-enable-disable-driver-verifier.123478/ and Enable Driver Verifier. The current dump didn't had any information.


    BSOD BUGCHECK SUMMARY

    Code:
    Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080612-7987-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Aug  7 04:26:37.875 2012 (GMT+6)
System Uptime: 0 days 0:28:40.765
BugCheck 3B, {c0000005, fffff80001cbeaea, fffff8800bbad000, 0}
Probably caused by : ntkrnlmp.exe ( nt!NtFreeVirtualMemory+765 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!NtFreeVirtualMemory+765
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`01cbeaea fffff880`0bbad000 00000000`00000000
BiosVersion = 0906
BiosReleaseDate = 03/26/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3400
CurrentSpeed: 3400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080612-7534-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Aug  7 03:43:08.094 2012 (GMT+5)
System Uptime: 0 days 0:08:14.984
BugCheck 3B, {c0000005, fffff80001c96311, fffff8800c81ff70, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+171 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  APB.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KiInsertTimerTable+171
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`01c96311 fffff880`0c81ff70 00000000`00000000
BiosVersion = 0906
BiosReleaseDate = 03/26/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3400
CurrentSpeed: 3400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    Capt.Jack Sparrow, Aug 7, 2012
    #5
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  7. spudinske Bronze Member

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    Alright will do. I just follow those instructions and wait for a bsod? Then send you the dump? I don't quite get what I'm supposed to do other than enabling driver verifier and waiting for a bsod. When it says find what causes the crashes and then repeatedly do it, how long and how many times do I do it?
    spudinske, Aug 7, 2012
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  8. Capt.Jack Sparrow Tech Support Team

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    Yes you enable it and wait for the crash. When it happens upload the dump file. Wait for at least 36 hours till you have your first BSOD.
    Capt.Jack Sparrow, Aug 7, 2012
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  9. spudinske Bronze Member

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    Alright ive enabled the verifier. Should i also try to play APB? or just surf the web.
    spudinske, Aug 7, 2012
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  10. spudinske Bronze Member

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    Was just surfing youtube and blue screened. Heres the dump

    Attached Files:

    spudinske, Aug 7, 2012
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  11. Capt.Jack Sparrow Tech Support Team

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    Where?
    Capt.Jack Sparrow, Aug 7, 2012
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  12. spudinske Bronze Member

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    Dont know how it didnt up load, but its there now.
    spudinske, Aug 7, 2012
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  13. Capt.Jack Sparrow Tech Support Team

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    Got it. Seems like it didn't catch anything this time. We may need to run it couple more times and see if it does.

    PHP:
    1: kd> !verifier
     
    Verify Level 92b     ... enabled options are:
            Special pool
        Special irql
        All pool allocations checked on unload
        Deadlock detection enabled
        Security checks enabled
        Miscellaneous checks enabled
     
    Summary of All Verifier Statistics
     
    RaiseIrqls                            0x0
    AcquireSpinLocks                      0x363090
    Synch Executions                      0x4
    Trims                                  0x106ed0
     
    Pool Allocations Attempted            0xe8da5
    Pool Allocations Succeeded            0xe8da5
    Pool Allocations Succeeded SpecialPool 0xe8da5
    Pool Allocations With NO TAG          0x26
    Pool Allocations Failed                0x0
    Resource Allocations Failed Deliberately  0x0
     
    Current paged pool allocations        0x99     for 004F88CC bytes
    Peak paged pool allocations            0x235     for 005A8268 bytes
    Current nonpaged pool allocations      0x3e11     for 02F99E8C bytes
    Peak nonpaged pool allocations        0x3f59     for 02FABF68 bytes
    Capt.Jack Sparrow, Aug 7, 2012
    #12

  14. spudinske Bronze Member

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    This is a blue screen from when i wasnt using the driver verifier while playing apb. I got the 0x3b. Just gonna upload in case, about to enable the verifier.

    Attached Files:

    spudinske, Aug 8, 2012
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  15. spudinske Bronze Member

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    Updated my BIOS, Reinstalled my graphics drivers, Enabled the verifier, played APB and after an hour got the 0x3b error again. I am also running everything on stock. Can you tell if this is a hardware or software error? Because ill just reinstall windows if that will fix this.

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    spudinske, Aug 8, 2012
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  16. spudinske Bronze Member

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    Im going to reinstall windows and install the necessary drivers, then only download APB and see if its still happening.
    spudinske, Aug 8, 2012
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BSOD ONLY while playing APB: Reloaded, error 0x0000001e

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