Discussion in 'Virus, Spyware and Malware Removal' started by Retta2876, Jul 19, 2012.
Things are running wonderful, Thank you so very much. I really appreciate it.
To uninstall ComboFix
Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
In the field, type in ComboFix /uninstall
(Note: Make sure there's a space between the word ComboFix and the forward-slash.)
Then, press Enter, or click OK.
This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.
Please run OTL.exe.
Copy the commands with file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
Return to OTL.exe, right click in the "Custom Scans/Fixes" window (under the light green bar) and choose Paste.
Click the red Run Fix button.
A fix log in Notepad will appear. Copy the contents of the fix log to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.
Click the CleanUp button.
Select Yes when the "Begin cleanup Process?" prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes.
Note:If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
Download Security Check by screen317 and save it to your Desktop.
Double-click Security Check.exe to start the application
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: if a security program requests permission from dig.exe to access the Internet, allow it to do so.
There are many things you can do to keep this from happening again. You can think of a computer like a car. It requires basic maintenance to keep in tip top shape and ready to go. Would you drive your car 100,000 miles without changing the oil? The same principle applies here.
For some helpful tips regarding why you were infected in the first place, what you can do to keep this from happening again, and routine basic maintenance you should be performing on your PC to keep it running, you may wish to review the following threads:
So, you want to keep this from happening again?
How Did I Get Infected?
In your next reply:
Please confirm removal of the tools
Post the SecurityCheck log
Separate names with a comma.