Hello all. I've had two blue screens over the past 24 hours and also computer freezes during anti-virus/spyware scans (with any programs) I have attached the dump files. Any help you could offer would be greatly appreciated. Thanks

Hi, and thank you!

Hello Vincent,

It appears hardware may be at fault there. First suspicion is RAM, so please use this guide to test it: RAM - Test with Memtest86+ - Windows 7 Forums

I also see an older version of Norton installed. Please remove it, using these directions: Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

There are also plenty of old drivers which should be updated.

Code:

e1e6032.sys          Mon Jan 14 19:52:47 2008 (478C03DF) - Intel Ethernet
RTKVHDA.sys          Wed Feb 11 07:38:05 2009 (4992C6AD) - Realtek audio
WUSB54AG.sys         Thu May 20 13:58:51 2004 (40ACF1DB) - Linksys wireless

If you would like help updating those, please respond with a MSINFO32 file.

...Summary of the dumps:

Code:

[font=lucida console]
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrpamp.exe - 
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sun Dec 12 15:11:46.192 2010 (UTC - 5:00)
System Uptime: 0 days 0:01:32.911
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrpamp.exe - 
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrpamp.exe - 
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Wed Dec 22 14:32:20.232 2010 (UTC - 5:00)
System Uptime: 0 days 1:01:28.478
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrpamp.exe - 
Probably caused by : ntkrpamp.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrpamp.exe - 
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Thu Dec 23 13:09:15.274 2010 (UTC - 5:00)
System Uptime: 0 days 2:02:02.355
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrpamp.exe - 
*** WARNING: Unable to verify timestamp for spsys.sys
*** ERROR: Module load completed but symbols could not be loaded for spsys.sys
*** ERROR: Module load completed but symbols could not be loaded for spldr.sys
Probably caused by : spsys.sys ( spsys+79a64 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

I ran 7 passes of the Mem-Test, as request. No errors were found. I also removed all traces of Norton. I get more freezes than bluescreens, and the last freeze I had was accompanied by a beep from the PC, it wasn't a really long beep, maybe 1 second long. I've attached the MSinfo32 file below. What should I do next?

Might the CPU be at fault? Run Prime95: CPU - Stress Test with Prime95 - Windows 7 Forums

Here are the sound drivers: Realtek

Disconnect the Linksys wireless adapter for now; I doubt that will change anything, but it's worth a shot.