Solved black screen after bsod

Discussion in 'Win 7/Vista BSOD' started by thankyouvince, Aug 12, 2012.


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  1. thankyouvince Bronze Member

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    I now experienced BSOD. This is the log file.

  2. thankyouvince Bronze Member

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    I now experienced BSOD. This is the log file.

    Attached Files:

  3. madmonkey Site Manager

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    That's correct, it's a basic Windows driver, although Windows should really have it's own qualified driver for that card so you might want to try right clicking on the device in Device Manager, go to Update Driver Software. Search for it first to see if there's a Windows one you can use (default Windows drivers should never cause the system to blue screen but are likely to have reduced functionality than that of any driver you would download from ATI). You could also Browse for your driver software, and select Let me pick from a list of device drivers on my computer. Any Windows drivers there will have "Microsoft Corporation" listed next to them in brackets.

    There are no log files attached here Vince. :/
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  5. madmonkey Site Manager

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    Sorry, the log files are there but there are no generated log files from the BSOD. Can you double check those settings for the moment to make certain they are correct, and in the meantime, if any further stop errors occur, please can you keep an eye on the first set of numbers (octet) that appears in the stop error. If there really are controller problems on board (as suggested in the event logs), it could also explain why no further log files are being generated. The result of HDD/Controller problems would usually mean that the system has lost access to the disk. If the disk is not available, it will cause the system to freeze or blue screen, but there is also nowhere for the system to save their log files to. Common error codes that appear in the blue screen if this was the problem would be 0x7A (0x0000007A) and 0xF4 (0x000000F4).
  6. thankyouvince Bronze Member

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    is that so? butmy settings are correct, before i do the pchf grabbing files i checked that its in small mem. dump.

    Hmnn can reinstalling the windows can solve the problem?
  7. madmonkey Site Manager

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    If it's a hardware problem (such as the before mentioned controller issues), then re-installing Windows wouldn't resolve the problem, you would be back at square one. If we could at least get the error code can sometimes give us a hint of what the problem is, and then decide at this point what to do?
  8. thankyouvince Bronze Member

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    Ok sir, maybe i just wait the BSOD again. One thing before uninstalling CCC BSOD was about atikmdag.sys but after uninstalling its now atikmpag.sys
  9. madmonkey Site Manager

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    If that is the driver name that is appearing in the BSOD, then there's no reason why it wouldn't generate a log. Is there any chance you could double check the c:\windows\minidump folder to verify no logs have been generated here?
  10. thankyouvince Bronze Member

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    sir, sorry just finished my homeworks, so far, i reinstalled windows 7 and hoping that there will bw no more of thos. But sad to say, its still there. A while a ago a bsod appears then it restarts itslef but while in loading (the win7 logo) it was stucked there but the sound of win7 (the opening sound of a windows os) is there. is this i a hardware issue aleeady?
  11. thankyouvince Bronze Member

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    Sir but why is it that there is no minidump folder in my windows folder?
  12. madmonkey Site Manager

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    After a clean installation, you would need to follow the troubleshooting section again to ensure your setting are correct for generating the minidumps (in Windows 7, by default they only create full kernel dumps which are too big to upload here). If the minidump folder is still empty, we'll look deeper into possible HDD issues.

    Can you also confirm the BSOD's continued before you had installed any additional 3rd party software and drivers? you shouldn't have need to install any 3rd party video drivers for example, there would have been already included... it's a mistake a lot of people make after a clean installation to solve a problem, install the same software that was installed previously, and not realizing that the problem has just been reloaded onto the machine once again.. even though from all indications so far suggest you may have more than one (likely hardware) problems to deal with here.
  13. thankyouvince Bronze Member

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    i think so too, because i use this driver before and no bsod at all, but now even formatting the issue persists. The settings are fine now but no more bsods just freeze.
  14. thankyouvince Bronze Member

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    i got the error code cause i dont have the time to do the pchf thing again so i got a picture of my bsod unfortunately file ia too large heres what it says,

    attempting to reset driver and recovered from timeout failed.

    STOP: 0x00000116 (0x84970510, 0x8e045a6e, 0x00000000, 0x00000002)

    atikmdag.sys Address 8e045a6ebase at 8e036000 DateStamp 4ac57b8c
  15. thankyouvince Bronze Member

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    LOL. Finally Fixed it. I hope? I just cleaned the SLOT. No more freeze now, what i want to ask is what is the connection of BSOD to the dust? Is it really the problem? the dust?
  16. madmonkey Site Manager

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    Hi Vince,

    I think the confusion there is that your BSOD's are likely to have caused multiple problems, at least, there's not way that dust from video slot would have caused the previous stop errors.

    The latest stop error you mentioned (0x116) however, is the result of TDR (Timeout Detection and Recovery), a feature of DirectX. When the system detects that there is no response from the GPU (timed out), it will try to recover from this condition by resetting both GPU and driver. A successful reset will leave a message in the system tray to show the recovery was a success. A failed reset will result in this BSOD. Due to the fact that the system was not able to recover from this condition is usually a pretty clear sign that the problem was caused by hardware, usually overheating, overclocking, insufficient power or general hardware failure will cause this. If clearing dust from the system has resolved the 0x116, then it seems overheating was the likely cause. Was anywhere else in the system clogged up at all?

black screen after bsod

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