ASRock N68C -S UCC Issue

Discussion in 'XP/2000 BSOD' started by Waloower, Jun 1, 2011.


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  1. Waloower Bronze Member

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    Hey guys.

    The past week i am experiencing a heavy problem.

    Recently i changed my old motherboard to N68C -S UCC.
    Everything is perfect except one thing.

    If i start a game after 10 mins pc crashes showing me the common
    Blue Screen issue..
    I discussed it with my friends and they told me this: that the
    graphic on-board card on the motherboard and my graphic card
    NVIDIA GeForce 9600 GT are crushing somewhere together and the only thing
    i need to do is to disable the on-board graphic card of the motherboard.



    I went through BIOS and and in tab called Display Adaptor i changed
    the choise from PSI Express to PSI.
    There are 3 choices at all.
    Onboard
    PSI Express
    PSI.

    The defualt setting was PSI Express.

    Anyway running any game after 7-10 mins crashes in those 2 options(PSI Exp and PSI).

    What to do ????? :eek:Z
  2. Hengis PCHF Manager

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    Welcome to PCHF

    Click on the BSOD link below in my signature and follow the procedure.
  3. Waloower Bronze Member

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    Here it is after a fresh BSOD.
    iwired likes this.
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  5. Hengis PCHF Manager

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    Ok, moved to the BSOD section.
  6. madmonkey Site Manager

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    Hello Waloower, welcome to PCHF.

    I couldn't find any evidence that this was a graphics card problem in these logs. There were aspects that suggested hardware might be the cause, but my suspicions lie heavily on your Razer Copperhead mouse driver. Well known for causing stop errors, and the version your currently running is not Windows 7 compatible. Can you install the lastest driver from here: Razer Support

    As for the graphics card, since the 9600gt would have to have been installed in the PCI Express graphics slot, so the "Primary Graphics Adapter" in BIOS would need to be set to PCI Express. This is the scanning order in which the motherboard searches for a graphics card - so PCI Express would be top of the list. The item above it "Share Memory" should be set to Auto. The combination of Auto and PCI Express will disable the onboard chipset whilst the card is installed.

    See also: http://download.asrock.com/manual/N68C-GS UCC.pdf
  7. Waloower Bronze Member

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    Hey there.
    Thank you so much for your contribution on my problem.
    I just completed your guide and i will post back what happened
    in the end.
  8. madmonkey Site Manager

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    Any time .. no problems :)
  9. Waloower Bronze Member

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    Unfortunately 2 more BSOD just poped up one after another about 30mins ago...:(
    Here are the dump files.
  10. madmonkey Site Manager

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    No problems. I won't rely on these logs too heavily.. they are all over the place and as they only show the final moments of death, I believe that whatever caused the problem has long since done it's damage some time before the stop errors occurred. One log that did interest me though suggested a bad IP (Instruction Pointer) by an nVidia driver trying to access an invalid address in memory. An Instruction Pointer (if your not already aware) simply tells the CPU where in memory it can find it's next instruction. A bad IP indicates that it did not find the start of the instruction where it was supposed to be. Just to make sure, it would be worth updating these also, either from the AsRock website, or directly from nVidia, even though I'm not personally aware of any known problems with these particular drivers.

    If problems persist.. not to worry - we will need to perform further diagnostics to track the problem further. In the meantime, I would also recommend making sure your up to date with the latest Microsoft updates/patches (as your out of date at the moment) from Control Panel > System and Security > Windows update.
    zigzag3143 likes this.
  11. Waloower Bronze Member

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    Dear madmonkey,
    the very first time i started my pc with the new motherboard the 1st thing i did was to download those drivers you pointed me to,then download the drivers for my graphics card
    and as a final step to update windows through windows update.
    Just checked and are only 2 new updates.
    Downloading em as i post.

    Ill get back if a BSOD pops up again...:(
  12. madmonkey Site Manager

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    No prob's.. they should be different versions so even if it's an older version, it would be worth trying the other just to be sure. Also, can you confirm one of those updates was Service Pack 1? if not, you'll probably find further updates after you restart. . keep us updated budd :mrgreen:
  13. Waloower Bronze Member

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    Dear madmonkey unfortunately BOSD's keep poping out.

    On the last BSOD the file responsible for the BS was the
    win32k.sys and under that was a phrase like

    "Tried to page on a nonpaged field.." something like that i don't quiet
    remember the phrase.
    I googled that and someone said that in case of that problem i should
    go rename the win32k.sys to win32sys.k.old so it can be replaced with a new
    clean one and also disable the virtual memory.
    Anyway i took no actions before i hear your suggestions.

    Will be looking forward to.
  14. Waloower Bronze Member

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    My windows update confirm i am completely updated up to this point.
    The BSOD came today's afternoon today and i checked the windows updates
    today's morning,just forgot to mention it on the post above :$.
  15. madmonkey Site Manager

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    Renaming win32k.sys - awful idea for many many different reasons.

    1) you probably noticed that all of your stop errors have suggested many different drivers, nvmf6264, hdaudbus, ntkrnlmp, nvstor64, nvlddmkm, win32k are some that have all been named in these logs. Chances of all these drivers causing problems - none.

    2) win32k.sys can't simply be renamed because it would be in use by Windows. It would have to be done at the recovery console and you would need to guarantee that it was the same version as it comes as part of many windows updates. Otherwise Windows doesn't tend to react well when it's Kernel drivers are running mismatched versions.

    3) win32k.sys comes part of Windows - so if there was a problem with this driver, we should all be experiencing problems. I can tell from the logs that win32k.sys hasn't been replaced by anything malcious, and are often wrongly blamed as the probable cause in stop errors in any case.

    TBH, I was a bit skeptical about this still being a driver issue since investigating the bad IP, but we do need to rule out software to be sure. One thing we can do just to be sure is use verifier, which will catch any misbahaving process and report it in another minidump.

    To use driver verifier:
    - First make sure you can access Safe Mode (with Networking preferably), by tapping [F8] during startup. If verifier detects a problem, you may not be able to start in normal mode.
    - Go to Start and in the search bar type in verifier
    - At the start of wizard, click Next.
    - Click Automatically select all drivers installed on this computer followed by Finish, and then restart the PC.

    If you receive any BSOD's during the course of using verifier, please upload the logs, as they will contain the results of any driver problems. To turn off driver verifier, simply go back to the verifier wizard again in Safe Mode, and select Delete existing settings.

    In the meantime, it would be good to start ruling out hardware components too. A bad instruction pointer could be caused by CPU, motherboard or RAM issues. RAM is fairly easy to rule out using memtest86. The instructions of how to use it can be found here: http://www.pchelpforum.com/memory/58877-memtest86-how-download-run.html
  16. Waloower Bronze Member

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    Regarding verifier:

    As soon as i restarted my PC in normal mode after setting up the
    verifier wizard in safe mode a BSOD came up.
    I uploaded the logs.


    Furthermore,do you still need me to run the memory test ?

ASRock N68C -S UCC Issue

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