thanx for the help.the program on the computer is windows vista.i will bring computer to work around 8am(north carolina)and let you know the modwel and id #then for help.thank you very much

ok johnny im not sure of the time difference but im in the uk and it is 21.23pm here now so what time is 8am your time in relation to uk at that time , i will try to be around

brought computer with me to work today.computer is a gateway model m-1634u.manufactured 10/24/08/.SNID:84300628626.if there is any more info u need i will checking these posts periodically.thanks!!!

hi johnnyd1
ok the model number is fine ,
ok first could you go to control panel >system & maintenance>system>device manager and click on the + sign next to the network adapters , could you post back what is there please and does anything there have a yellow exclamation mark next to it ?

compiuter is a gateway model m-1634-u.manufactured 10-24-08.SNID:84300628626.let me know if u need anything else.thanks for all the help

hi johnnyd1
did you get the info from post 11

1:realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
2:Realtek RTL8187S Wireless LAN PCIE Network Adaptor


there are no yellow exclamation marks