Can't connect to Virgin wireless on XP x64

mmvm · 08-19-2009

I just installed a copy of XP x64 from x32. When I try to connect to my wireless network nothing happens, it just tries to connect and nothing else.

I'm sure my wireless card is compatible with x64 operating systems, I made sure before I installed it

But I'm on Virgin Broadband so in order to get online I have to install their wireless set-up software first which requires me to input the network password before I'm allowed to connect.

And that's my problem; the Virgin set-up software isn't x64 compatible! The card picks up other wireless networks so I assume it's running fine, but I need the Virgin software to input the network password.

So does anyone know if I can bypass this or if there's a way to get x64 Virgin broadband installation software? It's really annoying that they didn't take x64 users into consideration!

Thanks

mmvm

Wolfeymole · 08-19-2009

Have you tried contacting Virgin?

mmvm · 08-19-2009

No way, man. For one it's not UK call centers so that's a big no-no. My phone credit can't handle it. I was just thinking I should go into one of the Virgin Media stores in town and see if they can help me, but I'm starting to think that installing XP x64 was a mistake JUST because I can't get Virgin's *******' software to work with a 64 bit processor, it's the only thing that isn't compatible.

Wolfeymole · 08-20-2009

Why don't you go back to XP 32?

08-19-2009	#1
mmvm Bronze Member Join Date: Jul 2009 Posts: 8 PC Experience: Experienced	Can't connect to Virgin wireless on XP x64 I just installed a copy of XP x64 from x32. When I try to connect to my wireless network nothing happens, it just tries to connect and nothing else. I'm sure my wireless card is compatible with x64 operating systems, I made sure before I installed it But I'm on Virgin Broadband so in order to get online I have to install their wireless set-up software first which requires me to input the network password before I'm allowed to connect. And that's my problem; the Virgin set-up software isn't x64 compatible! The card picks up other wireless networks so I assume it's running fine, but I need the Virgin software to input the network password. So does anyone know if I can bypass this or if there's a way to get x64 Virgin broadband installation software? It's really annoying that they didn't take x64 users into consideration! Thanks mmvm

08-19-2009	#2
Wolfeymole Tech Support Team Join Date: Nov 2006 Location: In the Slaughtered Lamb having a pint. Posts: 6,444 PC Experience: Smarter than the average Bear	Re: Can't connect to Virgin wireless on XP x6 Have you tried contacting Virgin? __________________ If PCHF has helped you please consider a donation by clicking this link Donate

08-19-2009	#3
mmvm Bronze Member Join Date: Jul 2009 Posts: 8 PC Experience: Experienced	Re: Can't connect to Virgin wireless on XP x6 No way, man. For one it's not UK call centers so that's a big no-no. My phone credit can't handle it. I was just thinking I should go into one of the Virgin Media stores in town and see if they can help me, but I'm starting to think that installing XP x64 was a mistake JUST because I can't get Virgin's *******' software to work with a 64 bit processor, it's the only thing that isn't compatible.

08-20-2009	#4
Wolfeymole Tech Support Team Join Date: Nov 2006 Location: In the Slaughtered Lamb having a pint. Posts: 6,444 PC Experience: Smarter than the average Bear	Re: Can't connect to Virgin wireless on XP x6 Why don't you go back to XP 32? __________________ If PCHF has helped you please consider a donation by clicking this link Donate

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