Member Panel

Hi Jamie,

If you go to Internet Explorer. In the address bar type 192.168.1.1

You will be able to access your router configuration there. Make sure all the logon settings are the same as your old router.

ok, ive got onto the settings page. i know this may sound a bit stupid, but how do i find out what the settings were on my old router?

not sure if this is any help

Firmware Version: 1.01.00
MAC Address: 00:18:39:23:91:EA
Current Time: 1999-12-31 16:08:20

Internet Connection
Login Type RFC 2364 PPPoA
Interface: Down
IP Address: ---
Subnet Mask: ---
Default Gateway: ---
DNS1: ---
DNS2: ---
DNS3: ---

this is what came up when i clicked the status on the setting page. im guessing i should have something where the dashes are. but i dont know where to get the info

You should have a page that asks for your logon details, username, password etc? These are not static for everybody, and would have been supplied to your by your ISP.

theres a page on the routers setup wizard, but when i get to the end but when it saves the settings at the end, it comes up with the" unable to detect internet connection" error

If your sure these settings are correct, the next logical step would be to make sure that the connection from the router to your telephone socket is properly connected.

- At the router, unplug the telephone cable, and plug it into a phone to see if you have a dailtone.
- Make sure your using micro-filters at each telephone socket.
- If your using an extention lead, make sure that lead is PC compatible and not the cheap (2/core), which is only compatible with telephones.

Failing that, your best bet would be to contact you ISP, and run through and confirm your settings with them, just to be absolutely sure.

well, im sure that the trouble is with the settings, but i dont know what the settings are supposed to be!!