Solved: unwelome program loaded at bootup

joecain · 10-17-2009

Having just purchased an IMac which has no modem I installed my old Winfax program on my wife's PC that runs Windows XP, and moved the data/fax modem from my old system (now given away) to hers. I carefully reinstalled Winfax selecting the option that it only is loaded manually,not during bootup. However, even so, it does load and until i kill it, when anyone phones our landline we get the fax tone.
I have been unable to figure out what loads this program, though I know its name.
Is there a way to determine what does this in an installed program or somewhere on the system and disable?
Yes, I have uninstalled and reinstalled Winfax twice, each time being very careful to select the manual load option.

fixit · 10-17-2009

hi joecain

if you go to start > help and support , under pick a task select "tools"

in the next window in the tools section select "system configuration utility" > open system configuration utility then click on "startup"

this then brings up a list of the programs which start when you bootup the computer

find the winfax program in that list ,and untick the box ,
click on apply ,then ok

you will be prompted to restart the computer for the changes to take effect , restart the computer , upon reboot you will receive a notification window regarding system configuration changes , put a tick in the box and close/continue ,

this should prevent the application you deselected i.e. winfax from starting on boot up

Smokeycheech · 10-18-2009

Hello Joe, Welcome to the forum!

We have a great team of techs and a very helpful member community here so I am sure we will be able to help you!

I see Fixit is already on the case - I will leave you in his capable hands!

Regards,

Smokeycheech

joecain · 10-19-2009

It turned out that the unwelcome process appears to have been loaded at logon, not bootup. Following the suggested procedure:

start->help and support->tools->system configuration utility->startup

did not find winfax on the startup list.

There are 4 users on the system, and only two of the users had winfax running when their screens were up. Secondly, I was advised to run
Autoruns v9.56:

Autoruns for Windows

I did so and found a winfax load in the logon list which activated the file

\windows\system32\WFXSNT40.exe

When I unchecked this file and rebooted, winfax was no longer running when i signed on.

However, I looked at the other users and it was running in the other one still! I ran Autoruns from this other user, but it had the same list with the winfax load unchecked as well, and in the whole huge number of lists no other reference to winfax
I looked at the directory and also saw alongside this file WFSVC.EXE.
I renamed this file, rebooted, and now winfax does not show in either of the users it did before.

However, there is now a new problem: Usually to send a fax all I had to do was to create a document like in Word Perfect, and then choose winfax for the printing output. Now that will not work!

Oh well!

joecain · 10-19-2009

One following note after I renamed WFSVC.EXE, I was able to send a fax, but had to first load the fax program before clicking on the print. Apparently this file has to do with automatically bringing up winfax when you print to winfax. The manual load is not a problem.

fixit · 10-19-2009

hi joe

glad you managed to sort it out ,and thank you for posting how you resolved it ,as it may be of help to others in a similar situation ,

i take it this can be marked as resolved now ?

look forward to seeing you around the forum again soon

please recommend your friends to pchf

10-17-2009	#1
joecain Bronze Member Join Date: Oct 2009 Posts: 3 PC Experience: Very Experienced	unwelome program loaded at bootup Having just purchased an IMac which has no modem I installed my old Winfax program on my wife's PC that runs Windows XP, and moved the data/fax modem from my old system (now given away) to hers. I carefully reinstalled Winfax selecting the option that it only is loaded manually,not during bootup. However, even so, it does load and until i kill it, when anyone phones our landline we get the fax tone. I have been unable to figure out what loads this program, though I know its name. Is there a way to determine what does this in an installed program or somewhere on the system and disable? Yes, I have uninstalled and reinstalled Winfax twice, each time being very careful to select the manual load option.

10-17-2009	#2
fixit Tech Support Team Join Date: Jun 2009 Location: uk Posts: 1,301 PC Experience: experienced and always learning	Re: unwelome program loaded at bootup hi joecain if you go to start > help and support , under pick a task select "tools" in the next window in the tools section select "system configuration utility" > open system configuration utility then click on "startup" this then brings up a list of the programs which start when you bootup the computer find the winfax program in that list ,and untick the box , click on apply ,then ok you will be prompted to restart the computer for the changes to take effect , restart the computer , upon reboot you will receive a notification window regarding system configuration changes , put a tick in the box and close/continue , this should prevent the application you deselected i.e. winfax from starting on boot up

10-18-2009	#3
Smokeycheech Mod Team Leader Join Date: Dec 2005 Location: Skynet HQ (kinda near PCHF bunker) Posts: 3,409 PC Experience: Learning more every day!	Re: unwelome program loaded at bootup Hello Joe, Welcome to the forum! We have a great team of techs and a very helpful member community here so I am sure we will be able to help you! I see Fixit is already on the case - I will leave you in his capable hands! Regards, Smokeycheech __________________ Prework~Speedfan~CCleaner~Rules~PCWizard~BSOD *If an elephant never forgets, how come they never win mastermind?*

10-19-2009	#4
joecain Bronze Member Join Date: Oct 2009 Posts: 3 PC Experience: Very Experienced	Re: unwelome program loaded at bootup It turned out that the unwelcome process appears to have been loaded at logon, not bootup. Following the suggested procedure: start->help and support->tools->system configuration utility->startup did not find winfax on the startup list. There are 4 users on the system, and only two of the users had winfax running when their screens were up. Secondly, I was advised to run Autoruns v9.56: Autoruns for Windows I did so and found a winfax load in the logon list which activated the file \windows\system32\WFXSNT40.exe When I unchecked this file and rebooted, winfax was no longer running when i signed on. However, I looked at the other users and it was running in the other one still! I ran Autoruns from this other user, but it had the same list with the winfax load unchecked as well, and in the whole huge number of lists no other reference to winfax I looked at the directory and also saw alongside this file WFSVC.EXE. I renamed this file, rebooted, and now winfax does not show in either of the users it did before. However, there is now a new problem: Usually to send a fax all I had to do was to create a document like in Word Perfect, and then choose winfax for the printing output. Now that will not work! Oh well!

10-19-2009	#5
joecain Bronze Member Join Date: Oct 2009 Posts: 3 PC Experience: Very Experienced	Re: unwelome program loaded at bootup One following note after I renamed WFSVC.EXE, I was able to send a fax, but had to first load the fax program before clicking on the print. Apparently this file has to do with automatically bringing up winfax when you print to winfax. The manual load is not a problem.

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