Pending: Does SeekApp Virus Affect Driver Downloads?

the_donut_master · 08-24-2009

I recently got the virus SeekApp and after a bit of trouble getting rid of it, I now discovered that so far every driver (printer and scanners) I have tried to download will not work. I have an Astra 2000p scanner that I tried to install and it wouldn't let me. I keep getting error codes of one type or the other. I know I don't have much information now, but any advice would be appreciated.

driver_ian · 08-24-2009

Hi the_donut_master and welcome to the forum.

I would like you do the prework (link in my signature) and post the resulting logs back here. We can then have the security team check them to rule out or help remove any Malware that may be lurking, after which we can get the Techs involved if needed.

Thanks for your patience

08-24-2009	#1
the_donut_master New Poster Join Date: Aug 2009 Posts: 1 PC Experience: Some Experience	Does SeekApp Virus Affect Driver Downloads? I recently got the virus SeekApp and after a bit of trouble getting rid of it, I now discovered that so far every driver (printer and scanners) I have tried to download will not work. I have an Astra 2000p scanner that I tried to install and it wouldn't let me. I keep getting error codes of one type or the other. I know I don't have much information now, but any advice would be appreciated.

08-24-2009	#2
driver_ian Moderator Join Date: Apr 2007 Location: Plymouth.England Posts: 2,243 PC Experience: to learn a little, I messed up a lot	Re: Does SeekApp Virus Affect Driver Download Hi the_donut_master and welcome to the forum. I would like you do the prework (link in my signature) and post the resulting logs back here. We can then have the security team check them to rule out or help remove any Malware that may be lurking, after which we can get the Techs involved if needed. Thanks for your patience __________________ There's teamwork in Moderation.......I will always do my best to help. Prework

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