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Windows XP/2000 - Device Manager Yellow Question Mark? posted in the Operating Systems forums; When i go into device manager i get this, USB network interface has a yellow question mark. How can i fix this? Thanks...

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Old 07-01-2009   #1
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Default Device Manager Yellow Question Mark?

When i go into device manager i get this, USB network interface has a yellow question mark. How can i fix this? Thanks
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Old 07-01-2009   #2
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Default Re: Device Manager Yellow Question Mark?

It's looking for a device that is not connected but your software is looking for it.

Printer, Mobile phone, camera etc.

Click on it and delete/uninstall it
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Old 07-01-2009   #3
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Default Re: Device Manager Yellow Question Mark?

I did delete it but it comes right back when i restart my pc.
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Old 07-01-2009   #4
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Default Re: Device Manager Yellow Question Mark?

So it's still looking for a device - let's refresh the USB ports:

Go:

Start - Control panel - System - (tab) Hardware - Device Manager.

At the bottom of that list that appears you should see:

Universal Serial Bus Controllers, click on the + sign to expand it.
(you can manage this with a keyboard by itself)

You will see a list of your USB controllers, start from the bottom of the list, right click on each and select uninstall.

If you have a USB keyboard and mouse at some stage as you uninstall they will stop working. Reboot the PC, if necessary by turning off the power

If this happens start again from the top of the list.
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Old 07-01-2009   #5
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Default Re: Device Manager Yellow Question Mark?

Ok i did this still got the yellow mark.
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Old 07-01-2009   #6
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Default Re: Device Manager Yellow Question Mark?

Okay that's good - just means you have software looking for a device that isn't attached.

If you wish you could now start uninstalling all the software you don't use. Start with cameras and mobile phones.

There is one alternative and that is you have a USB device attached which doesn't work because you need to load the software.

To check this unplug ALL USB devices (apart from mouse & keyboard) & check again.
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Old 07-01-2009   #7
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Default Re: Device Manager Yellow Question Mark?

Ok unplugged all USB devices and the yellow mark is still there.
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