Hi Crush
Im not quite sure wat im doing, i tried renaming & it still wont load (thats if i did copy & rename correctly)
sorry to be a pest but could you do a step by step for me please or better still if u r prepared to i have teamviewer 4 installed
Please help as i have been on this all day without much luck
cheers
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| Windows XP/2000 - Malwarebytes wont load up posted in the Operating Systems forums; Hi Crush Im not quite sure wat im doing, i tried renaming & it still wont load (thats if i did copy & rename correctly) sorry to be a pest ... |
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#15 |
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#16 |
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Tech Support Team
![]() Join Date: Sep 2008
Location: Caldwell, New Jersey
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Hey Gallorg,
Hmmm. Alright. Let's see if we can get this working. first for Malwarebytes Anti Malware: Go here: Malwarebytes.org Click Download Free Version Click Download Now The setup file will now be downloaded Once it's downloaded navigate to whereever it saved You will see MBAM.exe Right click on that, choose copy. This will make a copy of the file for you to rename Choose Rename and specify something like xxx.exe Then try Left clicking on it and running it Do the same for hijackthis.exe which can be found here: http://download.cnet.com/Trend-Micro...-10227353.html
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Crush aka Chris [Prework][Afterwork][PCHF Rules][BSOD's][SFC][Screenshots][PC Specs][Donate] I am in fact, quite cool. My graphing calculator confirms this |
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#17 |
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Silver Member
![]() Join Date: Jan 2008
Posts: 162 PC Experience: Beginner
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Hi Crush
thanks for the guide, I was able to run both malwarebytes & hijack this This is the Malwarebytes log Malwarebytes' Anti-Malware 1.36 Database version: 1945 Windows 5.1.2600 Service Pack 3 26/05/2009 21:42:52 mbam-log-2009-05-26 (21-42-52).txt Scan type: Full Scan (C:\|D:\|) Objects scanned: 254482 Time elapsed: 42 minute(s), 59 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) This is the Hi jack This Log Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 21:49:04, on 26/05/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16827) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir Desktop\sched.exe C:\Program Files\Avira\AntiVir Desktop\avguard.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Kontiki\KService.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\TUProgSt.exe C:\Program Files\VIA\RAID\vialogsv.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\Explorer.EXE C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\Program Files\Wireless Device\Wireless Keyboard\Magickey.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\Program Files\DesktopEarth\DesktopEarth.exe C:\Program Files\Wireless Device\Wireless Keyboard\osd.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Owner.XP-58EAC36466C1\Desktop\yyy.exe.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = BBC - Homepage R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\s wg.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInsta nce.dll O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file) O3 - Toolbar: (no name) - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file) O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe 1 O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-21-2052111302-688789844-725345543-1004\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'XP User') O4 - HKUS\S-1-5-21-2052111302-688789844-725345543-1004\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe (User 'XP User') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Startup: DesktopEarth AutoStart.lnk = ? O4 - Global Startup: Enable Wireless Keyboard Driver.lnk = C:\Program Files\Wireless Device\Wireless Keyboard\Magickey.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {1C3DE665-D259-4C72-9D7D-C51FCB4CCFB9} (Panasonic Network Camera) - http://81.130.200.130/SysCamInst.cab O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1231710039125 O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://62.218.59.202/activex/AxisCamControl.cab O16 - DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} (Java Plug-in 1.6.0_01) - O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) - O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} (Java Plug-in 1.6.0_05) - O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) - O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe O23 - Service: VRAID Log Service - Unknown owner - C:\Program Files\VIA\RAID\vialogsv.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O24 - Desktop Component 0: C:\Program Files\DesktopEarth\current.bmp - C:\Program Files\DesktopEarth\current.bmp -- End of file - 8722 byte |
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#18 |
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Silver Member
![]() Join Date: Jan 2008
Posts: 162 PC Experience: Beginner
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Hi Crush
stupid question again can i now delete the hi jack this & malware & reinstall as normal cheers |
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#19 |
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Tech Support Team
![]() Join Date: Sep 2008
Location: Caldwell, New Jersey
Posts: 10,112 PC Experience: Always Learning New Things
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Hmm. The funny thing of it Gallorg is, after all that, they didn't pick up anything.
Let's run one more tool to make sure everything is gone. Next, lets download ComboFix.exe. This will give me a better view to the files running, those that are hidden, and also those in the registry..Please download from one of these webpages . http://download.bleepingcomputer.com/sUBs/ComboFix.exe http://www.forospyware.com/sUBs/ComboFix.exe http://subs.geekstogo.com/ComboFix.exe * IMPORTANT !!! Save ComboFix.exe to your Desktop Disable your AntiVirus and AntiSpyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with our tools. Double-click on ComboFix.exe & follow the prompts. As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.Recovery Console can be installed from your disc if you have Vista if you wish. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. ![]() Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: ![]() Click on Yes to continue scanning for malware. When finished, it shall produce a log for you. Please include the log in your reply.
__________________
Crush aka Chris [Prework][Afterwork][PCHF Rules][BSOD's][SFC][Screenshots][PC Specs][Donate] I am in fact, quite cool. My graphing calculator confirms this |
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#20 |
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Silver Member
![]() Join Date: Jan 2008
Posts: 162 PC Experience: Beginner
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Hi Crush,
I have tried downloading combo fix but im getting an error message saying "You cannot rename combofix as combofix(1)" also my pc is running really slow now as well cheers |
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#21 |
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Tech Support Team
![]() Join Date: Sep 2008
Location: Caldwell, New Jersey
Posts: 10,112 PC Experience: Always Learning New Things
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Hey Gallorg,
Funny you should mention that. I had a user with the exact same error earlier today. It works for me from all three download mirrors. Do you get the same error from all three?
__________________
Crush aka Chris [Prework][Afterwork][PCHF Rules][BSOD's][SFC][Screenshots][PC Specs][Donate] I am in fact, quite cool. My graphing calculator confirms this |
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