Speedtest.net gives me an error now

Nasty Nas · 04-28-2009

Ok, so I switched to time warner cable internet. Everything was going fine. I went on speedtest.net and my connection was fast. When I signed up with time warner I was able to download free virus software and firewall. The program is called Ca Security Center. Ever since then I get an error when I use speedtest.net. How do I fix this? I have even tried to unistall and turn off my Ca security Center, but I still have issues.

My main worry is that my computer isnt going as fast as it should. But I want to be able to check my speed, but I cant.

Hengis · 04-28-2009

Hi and welcome to PCHF

First, try a speedtest.net check in Safe-Mode (with networking)..and see what comes back.

Nasty Nas · 04-28-2009

How do you switch to safe mode?

When I try to uninstall CA Security Center it lets me uninstall everything except the firewall. It says I need to be the administrator... But I am the owner of this computer.

Hengis · 04-28-2009

As you boot up your PC, keep tapping F8. You'll be presented with a menu - select "Safe Mode with Networking" from that list.

Nasty Nas · 04-28-2009

I am the administrator and when I try to unistall everything, it wont let me uninstall the firewall I downloaded. It says Warning w9011. Then says I should try signing in as the administrator.

Hengis · 04-28-2009

You don't need to uninstall anything to follow my advice in the second post. Please do this first so that we can see if you have an issue with connectivity or software.

Nasty Nas · 04-28-2009

Originally Posted by Hengis

You don't need to uninstall anything to follow my advice in the second post. Please do this first so that we can see if you have an issue with connectivity or software.

It worked in safe mode, but my download rate wasn't half as fast. Before I installed the software my speed was this.. http://www.speedtest.net/result/461299751.png

04-28-2009	#1
Nasty Nas Bronze Member Join Date: Apr 2009 Posts: 6 PC Experience: Some Experience	Speedtest.net gives me an error now Ok, so I switched to time warner cable internet. Everything was going fine. I went on speedtest.net and my connection was fast. When I signed up with time warner I was able to download free virus software and firewall. The program is called Ca Security Center. Ever since then I get an error when I use speedtest.net. How do I fix this? I have even tried to unistall and turn off my Ca security Center, but I still have issues. My main worry is that my computer isnt going as fast as it should. But I want to be able to check my speed, but I cant.

04-28-2009	#2
Hengis PCHF Founder & Owner Join Date: Jan 2004 Location: The PCHF Bunker Posts: 15,744 PC Experience: Microsoft Certified Professional	Re: Speedtest.net gives me an error now Hi and welcome to PCHF First, try a speedtest.net check in Safe-Mode (with networking)..and see what comes back. __________________ Handy Links: Pre-Work \| System File Checker \| Promote PCHF! \| Post your BSOD \| Post a screenshot \| Network info Tool

04-28-2009	#3
Nasty Nas Bronze Member Join Date: Apr 2009 Posts: 6 PC Experience: Some Experience	Re: Speedtest.net gives me an error now How do you switch to safe mode? When I try to uninstall CA Security Center it lets me uninstall everything except the firewall. It says I need to be the administrator... But I am the owner of this computer.

04-28-2009	#4
Hengis PCHF Founder & Owner Join Date: Jan 2004 Location: The PCHF Bunker Posts: 15,744 PC Experience: Microsoft Certified Professional	Re: Speedtest.net gives me an error now As you boot up your PC, keep tapping F8. You'll be presented with a menu - select "Safe Mode with Networking" from that list. __________________ Handy Links: Pre-Work \| System File Checker \| Promote PCHF! \| Post your BSOD \| Post a screenshot \| Network info Tool

04-28-2009	#5
Nasty Nas Bronze Member Join Date: Apr 2009 Posts: 6 PC Experience: Some Experience	Re: Speedtest.net gives me an error now I am the administrator and when I try to unistall everything, it wont let me uninstall the firewall I downloaded. It says Warning w9011. Then says I should try signing in as the administrator.

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