First of all, Hello. Great forum guys.

My problem is this. Last night I tried to boot up my PC. But while booting up, an error message appeared saying "The instruction at "0x7c85e3cb" referenced memory at "The instruction at "0x7c85e3cb". The memory could not be written".
Now I can't access the internet, and everthing looks like window 98. And the error message keeps popping up.
My wife said during the day windows completed an update. Not sure if that's got anything to do with it. But she said it worked fine for her.
Any help would be much appreciated.

Thanks in advance,

Paul

Oh I forgot to say, It's SP3.

Hello and welcome to PCHelpForum.

I recommend you have a system health check.

Please click this:Prework

Follow the instructions then copy and paste the results of Hijackthis and Malwarebytes back here on your thread.

I will then move your thread to the NEW Hijackthis Section in readyness for our excellent Security Team to help you further and give you any fixes that are required.

If you have trouble connecting to the internet or downloading the software then you can use another computer.

Download and save the software files to the computer,then copy the software to a CD/DVD,floppy disk,USB pen drive or even an external hard drive.You can then transfer the software to the problem computer.

You can also run in safe mode with networking if needs be.Restart the computer and repeatedly tap F8 and choose safe mode with networking.


If you need further help please feel free to ask.

Jelly Bean.