Hello Mandy and welcome to PCHelpForum.

Lets get a few checks done and see if we can rule out or in an issue for you.

Please could you post:How to post your computer specifications.

In XP click on your start button and then open the run box.

In the run box type cmd and hit ok.

A command prompt window will open.

In Vista click on your start button/choose all programs/then choose accessories/in the list you will see command prompt.

You need to run command prompt in elivated Admin in Vista so right click on command prompt and choose run as Admin.

A command prompt window will open.

For both XP/Vista:

Copy and paste in the command prompt window chkdsk /r and hit the enter key on your keyboard.

If you get a message saying:

Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N).

Type Y, and then press enter on your keyboard then restart your computer and let chkdsk run.

Please post results of chkdsk.

Let us rule out or rule in a heating issue.

Firstly power off your computer and remove from the power outlet.

Carefully give the internal case a good clean,especialy the fans.This may take a little time if it is very dusty in there.

Then download and run SpeedFan,could you then post me a screenshot or list the tempratures for me please.


Ok lets check lets see if we can rule out/in a RAM/Memory issue.

DownloadMemtest86 and follow the instructions on "How To".

Note: If you do not have a floppy drive you can use a CD/USB stick,scroll down the attached links and you will notice the diffrent downloads.

Download one of these software programs,they are both very good and I use them.

CCleaner.

Revo Uninstaller.

Please read the instructions before usage.

Please note Revo Uninstaller doesnt work with a 64 bit operating system.


Ok it appears a lot but it can help us help you.

Jelly Bean.