Solved: Conflict with Updates and Installations

jmarket · 03-27-2009

Hello. The other day I was upgrading to SP3 for XP. I was installing Windows Media Player 11 when it said "Setup could not complete because the integrity of 'Upgrade.inf' could not be verified. Please make sure Cryptographic service is running and try again." I will try System Restore, but for right now, I would just like to see if anybody could help without having me lose all my data, even though it's backed up to an external 1.5 TB hard drive. Any information is greatly appreciated! Thanks and have a nice day!

Sir Trews · 03-28-2009

Hiyaz jmarket!

Once your Restore to SP2 works, stay there. This is a personal opinion, yes, but trying WPM 11 is simply not something you need doing on XP.

This wouldn't be during or because of a recent update, perhaps?

I'll mark this open to encourage the clever ones to come take a look!

Thanks for your patience

jmarket · 03-30-2009

Thanks. One thing I forgot to mention was that anytime I wanted to install Windows-related applications, not just WMP, I would get the same message. So, I tried System Restore, but somehow the jumps in the code got switched, so it was inactive. I just re-installed SP2 and everything is back to normal. SP3 still has bugs in it, so I'll wait a little longer before trying again. Thanks anyways for your help and have a nice day!

**Mark as RESOLVED**

03-27-2009	#1
jmarket Moderator Join Date: Apr 2007 Location: Phoenix, Arizona USA Posts: 649 PC Experience: Learning a little more everyday...	Conflict with Updates and Installations Hello. The other day I was upgrading to SP3 for XP. I was installing Windows Media Player 11 when it said "Setup could not complete because the integrity of 'Upgrade.inf' could not be verified. Please make sure Cryptographic service is running and try again." I will try System Restore, but for right now, I would just like to see if anybody could help without having me lose all my data, even though it's backed up to an external 1.5 TB hard drive. Any information is greatly appreciated! Thanks and have a nice day! __________________ jmarket PreWork Afterwork PCHF Rules JMarket's Site BlackBox PC Wizard HouseCall(Trend Micro)

03-28-2009	#2
Sir Trews Moderator Join Date: Mar 2006 Location: West Coast.. you pick... Posts: 2,618 PC Experience: Back on the West side	Re: Conflict with Updates and Installations Hiyaz jmarket! Once your Restore to SP2 works, stay there. This is a personal opinion, yes, but trying WPM 11 is simply not something you need doing on XP. This wouldn't be during or because of a recent update, perhaps? I'll mark this open to encourage the clever ones to come take a look! Thanks for your patience __________________ Saesa omentien lle (Pleasure meeting you) ◊*Prework* ◊ *PC Specs ◊* *Da Rulez◊Donation!* ≈Toshiba≈GRC≈CCleaner≈WCG≈Memtest≈Speedfan≈**

03-30-2009	#3
jmarket Moderator Join Date: Apr 2007 Location: Phoenix, Arizona USA Posts: 649 PC Experience: Learning a little more everyday...	Re: Conflict with Updates and Installations Thanks. One thing I forgot to mention was that anytime I wanted to install Windows-related applications, not just WMP, I would get the same message. So, I tried System Restore, but somehow the jumps in the code got switched, so it was inactive. I just re-installed SP2 and everything is back to normal. SP3 still has bugs in it, so I'll wait a little longer before trying again. Thanks anyways for your help and have a nice day! Mark as RESOLVED __________________ jmarket PreWork Afterwork PCHF Rules JMarket's Site BlackBox PC Wizard HouseCall(Trend Micro)

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