Hi there to all.
I have accquired a HP Compaq nx 7010 laptop running XP Pro and in the main everything seems to be working ok. However it does have a couple of problems that I hope other members can help me with. these are as follows:
1) When I click to turn off the computer, the page that offers the 3 options for standby, turn off computer and restart takes a long time to appear, 5 to 15 minutes each time and whichever option I choose also takes an age before performing the action.
2) In Device Manager, I have an unknown device on Intel 8280ID BM LPC Interface Controller and in the System Information popup Components,Problem Devices, I have this entry, Device= Not Available, PNP Device ID= ACPI\WEC0518\4&61F3B4B&0 and the error code tells me that the drivers for this device are not installed.
I do not know if these two problems are related at all and I would be grateful if anyone could shed any light on solving them.
Many thanks in advance.
rumpy
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| Windows XP/2000 - XP Pro extremley slow shutting down posted in the Operating Systems forums; Hi there to all. I have accquired a HP Compaq nx 7010 laptop running XP Pro and in the main everything seems to be working ok. However it does have ... |
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#1 |
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Bronze Member
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Posts: 6 PC Experience: Some Experience
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#2 |
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Tech Support Team
![]() Join Date: Feb 2006
Location: Gloucestershire
Posts: 2,723 PC Experience: Experienced
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Hi - Welcome to PCHF - the taented team will assist,
I'd suggest in the first instance uninstall the IBM (audio controller??) in device manager. Reboot - does it reappear??
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#3 |
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Bronze Member
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Posts: 6 PC Experience: Some Experience
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Thanks elpmek
I uninstalled it but it reappeared on reboot rumpy |
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#4 |
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Tech Support Team
![]() Join Date: Feb 2006
Location: Gloucestershire
Posts: 2,723 PC Experience: Experienced
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From your description you need to re-install your audio drivers which I think are here:
HP Compaq nx7010 Notebook PC- Download drivers and software - HP Business Support Center
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