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Windows XP/2000 - Need help with pc crashing all the time posted in the Operating Systems forums; hi my pc freezes every so often,resulting in me having to reboot it. bios says my temp 48 and vcpu voltage 1.53v I got pc wizard to ceck temp and ...


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Old 02-18-2009   #1
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Join Date: Feb 2009
Posts: 19
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Default Need help with pc crashing all the time

hi my pc freezes every so often,resulting in me having to reboot it.

bios says my temp 48 and vcpu voltage 1.53v

I got pc wizard to ceck temp and voltage


Hardware Monitoring : ITE SIS950 / IT8705F
Voltage CPU : 1.53 V
DIMM : 2.56 V
+3.3V Voltage : 1.04 V
+5V Voltage : 1.06 V
+12V Voltage : 4.78 V
Processor Fan : 3750 rpm
Processor Temperature : 49 °C
ACPI Thermal Zone : 40 °C
Hard Disk Monitoring : S.M.A.R.T
Hard Disk HDS722580VLAT20 : 41 °C

could the freezing be due to voltage problems or heat

also one my usb ports recently stoped working,could they be triping it to freeze

thanks
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Old 02-18-2009   #2
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Default Re: Need help with pc crashing all the time

Hello trendyscotsman12 and welcome to PCHF.

In order for staff to help you better please go to the following link and follow instructions...... http://www.pchelpforum.com/new-membe...r-pc-spec.html
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Old 02-19-2009   #3
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Default Re: Need help with pc crashing all the time

PC SPEC (specInfo)
CPU: AMD Athlon(tm) XP 2200+
MB: (KT400-8235)
RAM: 511mb
HDD: 76gb (HDS722580VLAT20)
GPU: NVIDIA GeForce FX 5200
Sound: C-Media AC97 Audio Device
OS: Microsoft Windows XP (2600)
Scr:
Default Monitor


thats my results also update my user cp page

thanks
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Old 02-22-2009   #4
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PC Experience: Very Experienced
Default Re: Need help with pc crashing all the time

Hi trendyscotsman12 - Welcome to PCHF!!!

When your pc freezes are you doing anything specific? E.G playing a game, browsing the web or is it just random.

Have you installed any new software or drivers around the time this first started occuring. Can you please check event viewer the next your pc freezes and see if there is anything listed there that appears to be around the time it froze. To check event viewer - Click Start > Run > type: eventvwr.msc.

Look under both Applications and System and if anything has a red X or a yellow ! please paste them into your next post. To do this double click the event the click the copy button just under the two arrows. Then press CTRL+V to paste.

Do you have antivirus installed - have you done a full scan to make sure your computer is not infected?
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Old 02-22-2009   #5
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Default Re: Need help with pc crashing all the time

hi thank you

i did install a new driver for my graphics card but i rolled that back to see if it help,no diffrence

this all real start when i got tiscali crappy internet service,got a thomson router 585 v7 and a thomson wireless usb adaptor tg123g

it doesnt happning at a specific time just randomly

the event view has a some reds n yellow events:

Event Type: Warning
Event Source: Tcpip
Event Category: None
Event ID: 4226
Date: 19/02/2009
Time: 22:52:00
User: N/A
Computer: BRAND-C68399GCB
Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.
Data:
0000: 00 00 00 00 01 00 54 00 ......T.
0008: 00 00 00 00 82 10 00 80 ....‚..€
0010: 01 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 18/02/2009
Time: 21:12:24
User: N/A
Computer: BRAND-C68399GCB
Description:
The Autodesk Data Management Job Dispatch service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

Event Type: Warning
Event Source: USER32
Event Category: None
Event ID: 1073
Date: 16/02/2009
Time: 01:24:44
User: NT AUTHORITY\SYSTEM
Computer: BRAND-C68399GCB
Description:
The attempt to power off BRAND-C68399GCB failed

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.
Data:
0000: 00 00 00 00 ....

Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1002
Date: 07/02/2009
Time: 16:02:28
User: N/A
Computer: BRAND-C68399GCB
Description:
The IP address lease 5.0.0.17 for the Network Card with network address 7A7900000001 has been denied by the DHCP server 0.0.0.1 (The DHCP Server sent a DHCPNACK message).

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

Event Type: Error
Event Source: ipnathlp
Event Category: None
Event ID: 31008
Date: 07/02/2009
Time: 15:59:15
User: N/A
Computer: BRAND-C68399GCB
Description:
The DNS proxy agent was unable to read the local list of name-resolution servers from the registry. The data is the error code.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.
Data:
0000: 6f 00 00 00 o...

Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 32
Date: 01/02/2009
Time: 14:52:02
User: N/A
Computer: BRAND-C68399GCB
Description:
Dependent Assembly Microsoft.VC90.CRT could not be found and Last Error was The referenced assembly is not installed on your system.


For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

there was lots of errors withs ervice control manger,dhcp and tcpi

the applications are:

Event Type: Warning
Event Source: SQLBrowser
Event Category: None
Event ID: 3
Date: 18/02/2009
Time: 22:41:25
User: N/A
Computer: BRAND-C68399GCB
Description:
The configuration of the AdminConnection\TCP protocol in the SQL instance AUTODESKVAULT is not valid.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

Event Type: Error
Event Source: Autodesk Data Management Job Dispatch
Event Category: None
Event ID: 0
Date: 18/02/2009
Time: 22:18:46
User: N/A
Computer: BRAND-C68399GCB
Description:
JobService.GetAllJobs() failure
The operation has timed out

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 16/02/2009
Time: 15:30:18
User: N/A
Computer: BRAND-C68399GCB
Description:
Fault bucket 1120270522.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 31 32 30 32 37 30 35 11202705
0010: 32 32 0d 0a 22..

Event Type: Error
Event Source: nview_info
Event Category: None
Event ID: 1
Date: 16/02/2009
Time: 23:02:21
User: N/A
Computer: BRAND-C68399GCB
Description:
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: NVIEW : avgtray: Mutex Recovery Code - after 5 seconds, mutex still stuck. NView (and Mutexes) are now disabled.
.

sorry for the huge post

thanks
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Old 02-23-2009   #6
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Posts: 2,242
PC Experience: Very Experienced
Default Re: Need help with pc crashing all the time

The first Event you listed can be caused by a virus or malware. So let's rule that out first as virus and malware can cause the problems you are experiencing.

Please do the Prework in the link below and paste the results back onto this thread. We will then move this thread to the New HiJack This logs section for our security experts to check for you.

http://www.pchelpforum.com/new-hijac...e-posting.html
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Old 02-23-2009   #7
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Join Date: Feb 2009
Posts: 19
PC Experience: Some Experience
Default Re: Need help with pc crashing all the time

hi thanks done virus check etc.alll things checked and sorted

here is hijack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:39:07, on 23/02/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Autodesk\Data Management Server 2008\Server\Dispatch\Connectivity.WindowsService.J obDispatch.exe
C:\Program Files\Autodesk\Data Management Server 2008\Server\Webserver\Connectivity.EDMWS.Server.ex e
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\isposure\IsposureAgent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\PnkBstrA.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\kris dickson\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Ask.com Search Engine - Better Web Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://toolbar.ask.com/toolbarv/askR...8&gct=&gc=1&q=
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://toolbar.ask.com/toolbarv/askR...8&gct=&gc=1&q=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://toolbar.ask.com/toolbarv/askR...gct=&gc=1&q=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files\AskBarDis\bar\bin\askBar2.dll
O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7434EF14-4964-47B9-B255-F23590BEAB6E} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {EB173FB4-E20A-43B4-8BC0-20D3A4CA48E5} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [mmsass] mmdmm.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - Add to Windows Live Favorites
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1231788262071
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1231788220680
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: qoMcaYSm - qoMcaYSm.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Data Management Job Dispatch - Autodesk - C:\Program Files\Autodesk\Data Management Server 2008\Server\Dispatch\Connectivity.WindowsService.J obDispatch.exe
O23 - Service: Autodesk EDM Server - Autodesk - C:\Program Files\Autodesk\Data Management Server 2008\Server\Webserver\Connectivity.EDMWS.Server.ex e
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IsposureAgent (isposure_svc) - Epitiro Ltd. - C:\Program Files\isposure\IsposureAgent.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\System32\PnkBstrA.exe

--
End of file - 9320 bytes
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