Pending: Xp operating disc problems!!

nillskills · 02-15-2009

yeah i've been trying to fix my friends computer. he has a hp labtop and it does the endless reboot cycle, and he also uses Windows xp but cant find it, can he use any windows operating xp disc or does it have to be the one it comes with?

madmatt2006 · 02-15-2009

will the pc boot up in safe mode? Try tapping f8 key a few times when you first turn it on and select safe mode. If it boots up try this

Reinstall the operating system using the default recovery options

Use the following instructions to reinstall Windows using the default recovery options.

Connect PC to the AC power adapter.
Close all programs.
Click Start , click All Programs , select System Recovery and click PC Recovery .
When the recovery options are presented, select the option to perform a PC Recovery and click Next .
NOTE: On the first attempt to correct an OS problem, select the option to perform a Microsoft System Restore and click Next . See Performing the Microsoft System Restore for information on the Microsoft System Restore.
The PC will restart and display a Welcome to PC Recovery message. Click OK to continue.
NOTE: You may also access HP Recovery Manager at any time by restarting the computer and pressing F11 repeatedly before the Windows load screen appears.
On the System Recovery panel, click Next .
PC Recovery will display "Backing up user data and settings."
PC Recovery will begin recovering Windows XP and application files.
PC Recovery will begin recovering user data and settings.
Upon completion, PC recovery will display "The PC Recovery was successfully completed. Click restart to restart your PC or click Turn Off to turn off the PC. Click Restart .

Campbell.0 · 02-15-2009

Hey NilSkills

I've found in the past that as long as you have the same XP disc version (home, pro) as whats already installed on the system you can use that disc and punch in the serial that should be stickered on the under side of the laptop.

At least, it's worked for me anyhoo.

madmatt2006 · 02-15-2009

Originally Posted by Campbell.0

Hey NilSkills

I've found in the past that as long as you have the same XP disc version (home, pro) as whats already installed on the system you can use that disc and punch in the serial that should be stickered on the under side of the laptop.

At least, it's worked for me anyhoo.

The above option would work but it would be best to use the other method if you can because it will install all the factory HP software required by the PC and will leave the recovery for the next time it is needed

nillskills · 02-16-2009

well we tried all the options it gave us, like start windows normally, safe mode ,safe mode with command prompt, and lat best know configuration file. i tried all of those but it still just does the repeating reboot cycle

madmatt2006 · 02-16-2009

Looks like you have no choice but to boot off an XP cd and do a repair install or reinstall. You will have to set it to boot of the cd/dvd drive in bios and use the CD key off the laptop

vger · 06-18-2009

Hello nillskills do you still require assistance?

02-15-2009	#1
nillskills New Poster Join Date: Feb 2009 Posts: 2 PC Experience: Some Experience	Xp operating disc problems!! yeah i've been trying to fix my friends computer. he has a hp labtop and it does the endless reboot cycle, and he also uses Windows xp but cant find it, can he use any windows operating xp disc or does it have to be the one it comes with? Last edited by vger; 06-18-2009 at 02:56 PM.

02-15-2009	#2
madmatt2006 PC Dinosaur Join Date: Dec 2006 Location: Shepparton Posts: 3,666 PC Experience: The Gun	Re: Xp operating disc problems!! will the pc boot up in safe mode? Try tapping f8 key a few times when you first turn it on and select safe mode. If it boots up try this Reinstall the operating system using the default recovery options Use the following instructions to reinstall Windows using the default recovery options. Connect PC to the AC power adapter. Close all programs. Click Start , click All Programs , select System Recovery and click PC Recovery . When the recovery options are presented, select the option to perform a PC Recovery and click Next . NOTE: On the first attempt to correct an OS problem, select the option to perform a Microsoft System Restore and click Next . See Performing the Microsoft System Restore for information on the Microsoft System Restore. The PC will restart and display a Welcome to PC Recovery message. Click OK to continue. NOTE: You may also access HP Recovery Manager at any time by restarting the computer and pressing F11 repeatedly before the Windows load screen appears. On the System Recovery panel, click Next . PC Recovery will display "Backing up user data and settings." PC Recovery will begin recovering Windows XP and application files. PC Recovery will begin recovering user data and settings. Upon completion, PC recovery will display "The PC Recovery was successfully completed. Click restart to restart your PC or click Turn Off to turn off the PC. Click Restart . __________________ PCHELPHQ

02-15-2009	#3
Campbell.0 Bronze Member Join Date: May 2008 Location: Bristol Posts: 62 PC Experience: Always Learning & Never Afraid To Ask!	Re: Xp operating disc problems!! Hey NilSkills I've found in the past that as long as you have the same XP disc version (home, pro) as whats already installed on the system you can use that disc and punch in the serial that should be stickered on the under side of the laptop. At least, it's worked for me anyhoo. __________________ *Shouldn't you ask someone before you hit that return* key!?!

02-15-2009	#4
madmatt2006 PC Dinosaur Join Date: Dec 2006 Location: Shepparton Posts: 3,666 PC Experience: The Gun	Re: Xp operating disc problems!! Originally Posted by Campbell.0 Hey NilSkills I've found in the past that as long as you have the same XP disc version (home, pro) as whats already installed on the system you can use that disc and punch in the serial that should be stickered on the under side of the laptop. At least, it's worked for me anyhoo. The above option would work but it would be best to use the other method if you can because it will install all the factory HP software required by the PC and will leave the recovery for the next time it is needed __________________ PCHELPHQ

02-16-2009	#5
nillskills New Poster Join Date: Feb 2009 Posts: 2 PC Experience: Some Experience	Re: Xp operating disc problems!! well we tried all the options it gave us, like start windows normally, safe mode ,safe mode with command prompt, and lat best know configuration file. i tried all of those but it still just does the repeating reboot cycle

02-16-2009	#6
madmatt2006 PC Dinosaur Join Date: Dec 2006 Location: Shepparton Posts: 3,666 PC Experience: The Gun	Re: Xp operating disc problems!! Looks like you have no choice but to boot off an XP cd and do a repair install or reinstall. You will have to set it to boot of the cd/dvd drive in bios and use the CD key off the laptop __________________ PCHELPHQ

06-18-2009	#7
vger Mod/Tech Support Staff Join Date: Oct 2007 Location: second star to right,and straight on till morning Posts: 2,066 PC Experience: I will learn this stuff if it kills me	Re: Xp operating disc problems!! Hello nillskills do you still require assistance? __________________ Saving a life, one good reason to join the PCHF WCG Team... Voodoostarz / *PCHFRules* /*Prework* "Found an answer elsewhere; we would appreciate your input to help others who may have a similar problem" If you need help;just ask!

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