I have a major problem for me...my daughter's computer stopped working and I could not get her wireless internet through alltel to connect. I brought her compter to work and connected through the dsl(att) and then that computer also did the same thing, no connection but showed connected through remote computer. Here is the log that was created and I am not a major computer wizard... a single working nonstop mother with few resources..... Thank you to anybody who can help me.
Deckard's System Scanner v20071014.68
Run by whitney on 2008-07-08 11:49:25
Computer is in Normal Mode.
--------------------------------------------------------------------------------
Backed up registry hives.
Performed disk cleanup.
Total Physical Memory: 446 MiB (1024 MiB recommended).

-- HijackThis (run as whitney.exe) ---------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:54:51 AM, on 7/8/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16386)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\DiskState\DiskState.exe
C:\Program Files\Alltel\QuickLink Mobile\QuickLink Mobile.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\system32\wuauclt.exe
C:\Windows\explorer.exe
C:\Users\whitney\Downloads\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\whitney.exe
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] "C:\Program Files\Common Files\Symantec Shared\OPC\{31011D49-D90C-4da0-878B-78D28AD507AF}\cltUIStb.exe" /MODULE CfgWiz /GUID {BC8D3EAF-F864-4d4b-AB4D-B3D0C32E2840} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Acer Product Registration] "C:\Program Files\Acer Registration\ACE1.exe" /startup
O4 - HKLM\..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [TMRUBottedTray] "C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe"
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [?????????] ??????????????e
O4 - HKCU\..\Run: [DiskState] "C:\Program Files\DiskState\DiskState.exe" "C:\Program Files\DiskState"
O4 - HKCU\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Program Files\Trend Micro\HijackThis\HijackThis.exe /startupscan
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O13 - Gopher Prefix:
O17 - HKLM\System\CCS\Services\Tcpip\..\{4A5E84A6-ED02-4A00-9344-32973792A165}: NameServer = 166.102.165.11 166.102.165.13
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll eNetHook.dll
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
--
End of file - 8319 bytes
-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------
backup-20080708-010306-189 O1 - Hosts: ::1 localhost
backup-20080708-010306-471 O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
backup-20080708-010306-716 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
backup-20080708-011215-402 O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
backup-20080708-014256-845 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page
backup-20080708-014257-303 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Yahoo!
backup-20080708-014257-341 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
backup-20080708-014257-426 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
backup-20080708-014257-433 O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
backup-20080708-014257-505 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
backup-20080708-014257-591 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
backup-20080708-014257-600 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Yahoo!
backup-20080708-014257-725 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
backup-20080708-014257-989 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
-- File Associations -----------------------------------------------------------
All associations okay.

-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------
R3 NTIDrvr (Upper Class Filter Driver) - c:\windows\system32\drivers\ntidrvr.sys <Not Verified; NewTech Infosystems, Inc.; >

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------
R2 CLCapSvc (CyberLink Background Capture Service (CBCS)) - "c:\program files\acer\acer arcade\kernel\tv\clcapsvc.exe" <Not Verified; ; CLCapSvc Module>
R2 CLSched (CyberLink Task Scheduler (CTS)) - "c:\program files\acer\acer arcade\kernel\tv\clsched.exe" <Not Verified; ; CLSched Module>
R2 CyberLink Media Library Service - "c:\program files\acer\acer arcade\kernel\clml_ntservice\clmlserver.exe" <Not Verified; Cyberlink; Cyberlink Media Library Server>
R2 eLockService (eLock Service) - c:\acer\empowering technology\elock\service\elockserv.exe <Not Verified; Acer Inc.; Acer eLock Management>
R2 eNet Service - c:\acer\empowering technology\enet\enet service.exe <Not Verified; Acer Inc.; Acer eNet Management>
R2 eRecoveryService (eRecovery Service) - c:\acer\empowering technology\erecovery\erecoveryservice.exe <Not Verified; Acer Inc.; eRecoveryService>
R2 eSettingsService (eSettings Service) - c:\acer\empowering technology\esettings\service\capuserv.exe <Not Verified; ; Service>
R2 MobilityService - c:\acer\mobility center\mobilityservice.exe -p
R2 RichVideo (Cyberlink RichVideo Service(CRVS)) - "c:\program files\cyberlink\shared files\richvideo.exe" <Not Verified; ; RichVideo Module>
R2 WMIService (ePower Service) - c:\acer\empowering technology\epower\epowersvc.exe <Not Verified; acer; Acer ePower Management>

-- Device Manager: Disabled ----------------------------------------------------
No disabled devices found.

-- Files created between 2008-06-08 and 2008-07-08 -----------------------------
2008-07-08 00:46:14 0 d-------- C:\Windows\system32\drivers\Avg
2008-07-08 00:45:31 0 d-------- C:\Program Files\AVG
2008-07-08 00:45:26 0 d-------- C:\Users\All Users\avg8
2008-07-08 00:31:02 0 d-------- C:\Users\All Users\Google
2008-07-08 00:30:54 0 d-------- C:\Program Files\Google
2008-07-08 00:27:38 0 d-------- C:\Program Files\Java
2008-07-08 00:25:50 0 d-------- C:\Program Files\Common Files\Java
2008-07-07 23:54:12 0 -rahs---- C:\MSDOS.SYS
2008-07-07 23:54:12 0 -rahs---- C:\IO.SYS
2008-07-07 23:03:15 0 d-------- C:\HiTRUSTDrive
2008-07-07 18:28:52 77824 --a------ C:\Windows\system32\ptdmwmcp.dll <Not Verified; DEVGURU; Application Interface DLL>
2008-07-07 18:28:49 0 d-------- C:\Program Files\PANTECH
2008-07-07 18:28:41 0 d-------- C:\Program Files\Alltel
2008-07-07 17:56:15 0 d-------- C:\Program Files\Trend Micro
2008-07-07 00:33:22 0 d-------- C:\Program Files\DiskState
2008-07-07 00:24:39 0 d-------- C:\CPM
2008-07-05 02:41:11 0 d-------- C:\Users\All Users\Yahoo! Companion
2008-06-22 00:58:41 0 d-------- C:\temp
2008-06-22 00:57:58 0 d-------- C:\Windows\Options
2008-06-22 00:57:58 0 d-------- C:\Program Files\Atheros
2008-06-22 00:57:40 0 d-------- C:\Users\All Users\Atheros
2008-06-22 00:55:16 0 d-------- C:\Windows\SoftwareDistribution
2008-06-21 23:49:46 23 --a------ C:\Windows\system32\$Acer$.cmd
2008-06-21 23:49:46 97 --a------ C:\Windows\RemoveSetPanel.reg
2008-06-21 23:49:46 3 --a------ C:\Windows\AFirst.cmd
2008-06-21 23:49:39 1799 --a------ C:\Windows\CLEANUP.CMD
2008-06-21 23:20:27 327680 --a------ C:\Windows\system32\Remove_eRecovery.exe <REMOVE~1.EXE> <Not Verified; Acer Inc.; >
2008-06-21 23:20:27 16384 --a------ C:\Windows\system32\LauncheRyAgentUser.exe <LAUNCH~1.EXE> <Not Verified; ; LauncheRyAgentUser>
2008-06-21 23:20:27 1404416 --a------ C:\Windows\system32\ERUpdateHidden.EXE <ERUPDA~1.EXE> <Not Verified; Microsoft Corporation; Microsoft® Windows® Operating System>
2008-06-21 23:20:27 16384 --a------ C:\Windows\system32\ClearEvent.exe <CLEARE~1.EXE>
2008-06-21 23:20:27 360448 --a------ C:\Windows\system32\CheckD2DSystem.exe <CHECKD~1.EXE> <Not Verified; Acer Inc.; CheckD2DSystem.exe>
2008-06-21 23:17:59 0 d-------- C:\Program Files\Acer Assist
2008-06-21 23:17:57 0 d-------- C:\Program Files\Acer Registration
2008-06-21 23:16:31 0 d-------- C:\Program Files\Launch Manager
2008-06-21 23:13:43 0 d--hs---- C:\$RECYCLE.BIN
2008-06-21 23:13:34 0 dr------- C:\Users\whitney\Searches
2008-06-21 23:13:16 0 dr------- C:\Users\whitney\Contacts
2008-06-21 23:12:52 0 d-------- C:\Windows\system32\Macromed
2008-06-21 23:12:51 0 d-------- C:\Users\All Users\InstallShield
2008-06-21 23:12:41 187392 --a------ C:\Windows\Acer.scr
2008-06-21 23:12:40 0 d-------- C:\Program Files\Acer Inc
2008-06-21 23:12:38 0 d-------- C:\Windows\Acer
2008-06-21 23:12:01 0 d-------- C:\Program Files\Yahoo!
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\Templates
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\Start Menu
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\SendTo
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\Recent
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\PrintHood
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\NetHood
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\My Documents
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\Local Settings
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\Cookies
2008-06-21 23:11:26 0 d--hs---- C:\Users\whitney\Application Data
2008-06-21 23:11:25 0 dr------- C:\Users\whitney\Videos
2008-06-21 23:11:25 0 dr------- C:\Users\whitney\Saved Games
2008-06-21 23:11:25 0 dr------- C:\Users\whitney\Pictures
2008-06-21 23:11:25 1048576 --ahs---- C:\Users\whitney\NTUSER.DAT
2008-06-21 23:11:25 0 dr------- C:\Users\whitney\Music
2008-06-21 23:11:25 0 dr------- C:\Users\whitney\Links
2008-06-21 23:11:25 0 dr------- C:\Users\whitney\Favorites
2008-06-21 23:11:25 0 dr------- C:\Users\whitney\Downloads
2008-06-21 23:11:25 0 dr------- C:\Users\whitney\Documents
2008-06-21 23:11:25 0 dr------- C:\Users\whitney\Desktop
2008-06-21 23:11:25 0 d--h----- C:\Users\whitney\AppData

-- Find3M Report ---------------------------------------------------------------
2008-07-08 00:50:12 0 d-------- C:\Users\whitney\AppData\Roaming\Google
2008-07-08 00:25:50 0 d-------- C:\Program Files\Common Files
2008-07-07 23:48:27 31007 --a------ C:\Users\whitney\AppData\Roaming\UserTile.png
2008-07-07 23:48:27 0 d-------- C:\Users\whitney\AppData\Roaming\PeerNetworking
2008-07-07 23:10:15 0 d--h----- C:\Program Files\InstallShield Installation Information
2008-07-07 18:34:43 0 d-------- C:\Users\whitney\AppData\Roaming\Smith Micro
2008-07-07 17:54:43 0 d-------- C:\Users\whitney\AppData\Roaming\InstallShield
2008-06-21 23:29:14 0 d-------- C:\Users\whitney\AppData\Roaming\Acer
2008-06-21 23:29:12 0 d-------- C:\Users\whitney\AppData\Roaming\Leadertech
2008-06-21 23:15:19 0 d-------- C:\Users\whitney\AppData\Roaming\ATI
2008-06-21 23:13:22 0 d-------- C:\Users\whitney\AppData\Roaming\Identities
2008-06-21 23:12:43 0 d-------- C:\Users\whitney\AppData\Roaming\Macromedia
2008-06-21 23:12:37 0 d-------- C:\Program Files\Common Files\InstallShield

-- Registry Dump ---------------------------------------------------------------
*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/02/2006 07:33 AM]
"RtHDVCpl"="RtHDVCpl.exe" [12/01/2006 12:37 AM C:\Windows\RtHDVCpl.exe]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [10/22/2006 10:00 PM]
"eDataSecurity Loader"="C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe" [01/02/2007 09:58 PM]
"PCMService"="C:\Program Files\Acer\Acer Arcade\PCMService.exe" [01/09/2007 03:55 AM]
"Acer Tour"="" []
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [11/20/2006 11:44 PM]
"IS CfgWiz"="C:\Program Files\Common Files\Symantec Shared\OPC\{31011D49-D90C-4da0-878B-78D28AD507AF}\cltUIStb.exe" [11/20/2006 11:43 PM]
"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [11/20/2006 11:42 PM]
"SetPanel"="" []
"Acer Product Registration"="C:\Program Files\Acer Registration\ACE1.exe" [12/13/2006 01:55 PM]
"Acer Assist Launcher"="C:\Program Files\Acer Assist\launcher.exe" [12/07/2006 05:37 PM]
"eRecoveryService"="" []
"Acer Tour Reminder"="C:\Acer\AcerTour\Reminder.exe" [01/14/2007 02:38 PM]
"TMRUBottedTray"="C:\Program Files\Trend Micro\RUBotted\TMRUBottedTray.exe" [12/19/2007 12:18 AM]
"LManager"="C:\PROGRA~1\LAUNCH~1\LManager.exe" [12/08/2006 03:24 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe" [03/25/2008 04:28 AM]
"AVG8_TRAY"="C:\PROGRA~1\AVG\AVG8\avgtray.exe" [07/08/2008 12:45 AM]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run]
"WindowsWelcomeCenter"="oobefldr.dll,ShowWelcomeCe nter" []
"@"="" []
"StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [11/10/2006 03:35 PM]
"????r"="" []
"?????????"="??????????????e" []
"DiskState"="C:\Program Files\DiskState\DiskState.exe" [08/03/2007 10:41 PM]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [08/11/2005 03:30 PM]
"HijackThis startup scan"="C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" [07/08/2008 01:00 AM]
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [12/14/2004 7:44:06 AM]
Empowering Technology Launcher.lnk - C:\Acer\Empowering Technology\eAPLauncher.exe [1/22/2007 3:09:34 PM]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=avgrsstx.dll eNetHook.dll
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\AppInfo]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\KeyIso]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\NTDS]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\ProfSvc]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\sacsvr]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\SWPRV]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\TabletInputService]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\TBS]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\TrustedInstaller]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\VDS]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\volmgr.sys]
@="Driver"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\volmgrx.sys]
@="Driver"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalService nsi lltdsvc SSDPSRV upnphost SCardSvr w32time EventSystem RemoteRegistry WinHttpAutoProxySvc lanmanworkstation TBS SLUINotify THREADORDER fdrespub netprofm fdphost wcncsvc QWAVE WebClient
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc wlansvc EMDMgmt TabletInputService WPDBusEnum
LocalServiceNoNetwork PLA DPS BFE mpssvc
*Newly Created Service* - COMHOST
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\ccc-core-static]
msiexec /fums {35BDA760-4905-19AA-54A0-C118ABB5BF0C} /qb
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI

-- End of Deckard's System Scanner: finished at 2008-07-08 11:57:19 ------------

I dont see any malware so I will move you to another forum to see if they can help..

Thank you

Hi knyceheat1967 - Welcome to PCHF!

Can you please do following:

Hold down the shift key and right click anywhere on the desktop. Select Open Command Window here.

At the prompt type: ipconfig /all

Please copy and paste this information into your next post.

C:\Users\whitney\Desktop>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : whitney-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
PPP adapter Alltel Wireless Internet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Alltel Wireless Internet
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 96.15.5.115(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . : 0.0.0.0
DNS Servers . . . . . . . . . . . : 166.102.165.11
166.102.165.13
NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter Local Area Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : PANTECH USB Modem WWAN Driver
Physical Address. . . . . . . . . : 7A-80-20-00-02-00
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-19-7E-3B-EB-76
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
NIC
Physical Address. . . . . . . . . : 00-16-D4-D0-DA-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3E09E7FD-002F-42A0-8C7B-81D8EC1DC
941}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{47EE1666-1CFB-4EEF-8B88-DC6E5E06D
46C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::200:5efe:96.15.5.115%30(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 166.102.165.11
166.102.165.13
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter Local Area Connection* 19:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:600f:573::600f:573(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 166.102.165.11
166.102.165.13
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\whitney\Desktop>

Thank-you for that. Try the following:

Click Start > Control Panel > Network and Internet > Network and Sharing Centre > Manage Network Connections.

Right click the Wireless Adapter > Select Properties

Scroll down to Internet Protocol (TCP/IPv4) highlight it and click Properties.

Make sure both Obtain IP address automaticall and Use the following DNS server are selected. Click OK > Click OK

Try to connect to the internet again. If that doesn't work try right clicking the wireless connection and selecting repair.

If you still can't connect to the internet - please run the ipconfig /all from a pc you have at home that can connect to the internet and paste it into your next post.

my process.exe file is missing