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Hi

Since yesterday I am not able to launch Mozilla Firefox. Upon launching firefox, the system freezes for sometime and then comes back to normal. The taskmanager shows firefox.exe when executed and stays during the freeze time and then dies off. I see this error in the event log. 17 same event logs are registered during the freeze period.

Event log

Source: disk
Event Id: 51

An error was detected on device \Device\Harddisk0\D during a paging operation.
For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

0000: 03 03 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 33 00 04 80 ....3..€
0010: 2d 01 00 00 00 00 00 00 -.......
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: ff 73 00 00 00 00 00 00 ÿs......
0030: ff ff ff ff 03 00 00 00 ÿÿÿÿ....
0038: 40 00 00 04 00 00 00 00 @.......
0040: 07 20 0a 12 4c 02 20 40 . ..L. @
0048: 00 10 00 00 0a 00 00 00 ........
0050: 00 00 00 00 c8 3d 80 fd ....È=€ý
0058: 00 00 00 00 d8 43 54 fd ....ØCTý
0060: 00 00 00 00 6f e6 71 00 ....oæq.
0068: 28 00 00 71 e6 6f 00 00 (..qæo..
0070: 08 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

I have already tried the following resolution

1. Reinstalling firefox.
2. Restoring the system to a working date.


Any help would be great. Thanks in advance.

Welcome to PCHF.

Microsoft says they have a Hotfix for this problem...
Event ID 32 and Event ID 51 appear repeatedly in the system log in Windows 2000 SP4

APPLIES TO
•Microsoft Windows 2000 Professional Edition•Microsoft Windows 2000 Service Pack 4•Microsoft Windows 2000 Advanced Server SP4•Microsoft Windows 2000 Datacenter Server


Good Luck...