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PC Forum PC Help Forum » Operating Systems » Windows XP/2000 » [Answered] More blue screens of death problems

Windows XP/2000 - More blue screens of death problems posted in the Operating Systems forums; So I was playing a game, when I got a blue screen (ialmdev5.dll stop), I rebooted and downloaded/installed these drivers here (under video) and it went away for a couple ...

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  #1  
Old 06-10-2008
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Default More blue screens of death problems

So I was playing a game, when I got a blue screen (ialmdev5.dll stop), I rebooted and downloaded/installed these drivers here (under video) and it went away for a couple days and now its come back again.

heres the 1001 event report
Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 2008-06-09
Time: 00:19
User: N/A
Computer: STPATTY
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xe1094000, 0x00000001, 0xbf04963f, 0x00000001). A dump was saved in: C:\WINDOWS\Minidump\Mini060908-02.dmp.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.


theres only one of those within 2 days history, and ive had atleast 3 blue screens in those 2 days, does it not do one for each?



heres my dxdiag:

------------------
System Information
------------------
Time of this report: 6/9/2008, 00:40:19
Machine name: STPATTY
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: ME051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A08
Processor: Intel(R) Pentium(R) M processor 1.80GHz
Memory: 504MB RAM
Page File: 259MB used, 968MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Intel(R) 915GM/GMS,910GML Express Chipset
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2592&SUBSYS_01C91028&REV_03
Display Memory: 96.0 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ialmrnt5.dll
Driver Version: 6.14.0010.4609 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 6/6/2006 17:25:12, 45694 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ialmnt5.sys
Mini VDD Date: 6/6/2006 17:32:54, 1168860 bytes
Device Identifier: {D7B78E66-66D2-11CF-9961-C321A2C2CB35}
Vendor ID: 0x8086
Device ID: 0x2592
SubSys ID: 0x01C91028
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run


and now that im at the event planner im seeing alot of errors relating to the help and support center failing to start and the application layer gateway failing to start, are these normal?

Thanks for your time!


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Old 06-10-2008
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Default Re: More blue screens of death problems

Hello Sully, welcome to PCHF.

A little confused about the title "More blue screens of death" problems, this is your first post? Please can you post the actual file: C:\WINDOWS\Minidump\Mini060908-02.dmp (further instructions can be found on my signature). This is actually quite a common problem, not an easy one to resolve. If it is not the driver then it is always hardware I'm afraid. Did you try reloading the driver again after the problem returned, or was it just a co-insidence that you did not have any problems for a few days after the driver was updated?


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Old 06-10-2008
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Default Re: More blue screens of death problems

thank you, alot of helpful people here, ive been able to get by by just reading others post up till now.

my fault there, I got another blue screen and I uploaded that aswell (it seems to happen only when I go to a specific place in the game)

I reloaded the driver from the same link (those are the right drivers, right?) and I got the same error so it must've been a coincidence that it stopped for a few days
Attached Files
File Type: dmp Mini060908-04.dmp (88.0 KB, 3 views)
File Type: dmp Mini070307-01.dmp (88.0 KB, 1 views)



Last edited by Sully77; 06-10-2008 at 02:22 AM.
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Old 06-10-2008
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Default Re: More blue screens of death problems

Hey Sully, thanks for that. For some reason, the second log you posted was from 2007. Still a similar problem.

Does appear to be a driver issue from what I'm able to gather so far. Can you see if this driver works for you: http://212.159.118.54/pchf/R34506.EXE

EDIT: Marked as Answered. If you have any further problems after this, please can you post me another log.


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Last edited by madmonkey; 06-17-2008 at 02:32 PM.
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Old 06-10-2008
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Default Re: More blue screens of death problems

Yeah, this is a Video Driver fault. Install the newset ones in safe mode. 1.Down load the newst video drives, save the file to you're desk top 2.reboot the PC, during boot up keep pressing F8 to get into safe mode. 3. install the new drivers. 4. restart the computer 5. play the game.



Last edited by madmonkey; 06-17-2008 at 02:33 PM.

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