Originally Posted by DIIRE
To answer your question.
Why the malware changed your desktop background? Because thats just one of the many things Malware can do.
Why it only changed 2 accounts and not the others? I don't know. Maybe they didn't log onto the pc while it was infected so it didn't change their background.
CCleaner changed Start Menu - I have no idea but Malware can do that too so it may have been the malware and not CCleaner. But it sounds to me like Start Menu is now just sorted by name - which you or someone else could have done by right clicking and clicking sort by name.
I see thank you for the input.
When you say Start Menu-Sort By Name. Are you referring to the actually Start Menu list of programs in there, or All Programs? I was referring to the All Programs, things in there seemed to be moved around as I said in my example: say games used to be under accessories now games has been moved down and is no longer beneath accessories
P.S How do you do Sort by Name, I'd like to test it, can I do that?