I have just had SP3 installed and when I boot up my PC I get the following message

Window title: "CTicketManagerWnd: MsnMsgr.Exe - Unable To Locate Component"


Error message: "This application has failed to start because sirenacm.dll


was not found. Re-installing the application may fix this problem."

Does anyone know how to get rid of this message.

I am running XP home.

Hello,I am not getting much help on this subject I had done a search.

Can you reboot and use safe mode to uninstall SP3?

Repeatedly tap F8 on reboot?

Try chatting to Microsoft :Help and Support

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Hello Kershawh.
Please visit this website and download the dll file sirenacm.dll download
Then open C:\Windows\System 32 and drag the dll file into there.
Then restart your computer and the problem should be fixed

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Sorry to sound like a complete PC numpty -but I am one. How do I access C:\Windows\System32

Regards

Heh don't worry I could have worded it better.
Just open My Computer, then the C drive and then open the Windows folder and System 32 folder

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Cowburn 199

Thanks for that. Where are you from in Lancs: I live in Cleveleys near Blackpool

Regards Harry

Blackburn
Marked as Fixed

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Problem solved. Many thanks for that.

Regards Harry