My computer has started crashing regularly a few months ago, at first it was just once in a while, now it is several times each day. I don't know what to do. Hoping that someone can understand what this means and advise. I am not a computer expert, but a comfortable user. Thank you for your help.
Error signature
BCCode : 9c BCP1 : 00000000 CBP2 : 805535F0 BCP3 : B2000000
BCP4 : 1040080F OSVer : 5_1_2600 SP :2_0 Product : 256_1
To view technical information about the error report, click here.
I click and get these 2 messages:
C:\documen~1\ellenb~1\locals~1\temp\WER9587.dir00\ Mini013108-02.dmp
C:\documen~1\ellenb~1\locals~1\temp\WER9587.dir00\ sysdata.xml
the next message is:
C:\documen~1\ellenb~1\locals~1\temp\WERcf67.dir00\ Mini013108-02.dmp
C:\documen~1\ellenb~1\locals~1\temp\WERcf67.dir00\ sysdata.xml
This is from the Event viewer:
Error code 0000009c, parameter1 00000000, parameter2 805535f0, parameter3 b2000000, parameter4 1040080f.
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 39 0000009
0020: 63 20 20 50 61 72 61 6d c Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 38 30 35 35 33 35 66 30 805535f0
0040: 2c 20 62 32 30 30 30 30 , b20000
0048: 30 30 2c 20 31 30 34 30 00, 1040
0050: 30 38 30 66 080f
What does this all mean? Can you please help? Thank you
Ellen

Hello Ellen, welcome to PCHF.

The 9c Blue Screen of Death is a very serious hardware error, normally a result of failing hardware, overheating or pushing your hardware beyond it's capabilities (such as overclocking). If you could post those two files listed in your Event Logs, we should be able to narrow it down a little further:

C:\documen~1\ellenb~1\locals~1\temp\WER9587.dir00\ Mini013108-02.dmp
C:\documen~1\ellenb~1\locals~1\temp\WERcf67.dir00\ Mini013108-02.dmp
^ Take a look a BSOD's on my signature if you unsure about how to post.

I am trying to attach the dump files you indicated, but when i click on the attachments button, nothing happens???

Sounds like you have some sort of popup blocker installed? Can you disable the blocker or allow the popup?

my browser is malfunctioning. the pop ups are already allowed for this site, but it did not work until i disabled the blocker completely. I think it may be a sign of a bigger problem. My computer is only 6-8 months old build by a friend who has build many and they all work. it is very powerful but i don't super anything as i don't know how. I am very grateful for your help.

Attached Files

	Mini020908-01.dmp (88.0 KB, 1 views)
	Mini013108-02.dmp (88.0 KB, 1 views)
	Mini013108-03.dmp (88.0 KB, 1 views)

Thanks for those, I'm just analysing them now. What is the make and model of your PC?

As your PC is homebuilt-- it might be a good idea to read my "canned hardware speech"

I suggest-- when you repost-- go into User CP under "edit options" --scroll down the list.List all your hardware in the spaces..Please include brands and models -for motherboard / RAM /HD's etc.
-- at the top-- there is an option to "allow others to view my specs" click on yes. It saves a lot of time between posts if while you check something we can go look up your mobo manufacturer's site and read the manual.
You can also list your OS...all this is a great time-saver for us-- we can view everything quickly to refresh our memories... as we are all working multiple threads at once.This would be automatic from that point on-- so if you have another problem six months from now-- we can instantly know what you have.

@mad forgive my intrusion