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PC Forum PC Help Forum » Operating Systems » Windows XP/2000 » They memory couldnt be read

Windows XP/2000 - They memory couldnt be read posted in the Operating Systems forums; Every time i close the Internet Explorer 7beta, it closes and give error like : The instruction at "0x6c371351" referenced memory at 0x00000004". The memory could not be "read". Click ...

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  #1  
Old 01-16-2008
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Default They memory couldnt be read

Every time i close the Internet Explorer 7beta, it closes and give error like :

The instruction at "0x6c371351" referenced memory at 0x00000004". The memory
could not be "read". Click on OK to terminate the program.


When i scan my pc with HijackThis it gives me the following log:



StartupList report, 16-Jan-08, 12:31:30 AM
StartupList version: 1.52.2
Started from : C:\DOCUME~1\ASHKAN~1\LOCALS~1\Temp\Rar$EX00.609\Hi jackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.5730.0013)
* Using default options
* Showing rarely important sections
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\bmwebcfg.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe
C:\Program Files\Protector Suite QL\menusw.exe
C:\Program Files\MTC Kuwait\MTC Optimization Client\bmoc.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
C:\Program Files\MTC Kuwait\MTC Optimization Client\bmctl.exe
C:\Program Files\Netgate\Spy Emergency 2006\SpyEmergency.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Sony\VAIO Launcher\Launcher.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\MTC USB Connect\MTC USB Connect\Mobile Connect.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\DAP\DAP.EXE
C:\DOCUME~1\ASHKAN~1\LOCALS~1\Temp\Rar$EX00.609\Hi jackThis.exe
--------------------------------------------------
Listing of startup folders:
Shell folders Startup:
[C:\Documents and Settings\Ashkanani\Start Menu\Programs\Startup]
VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Bluetooth Manager.lnk = ?
hpoddt01.exe.lnk = ?
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Apoint = C:\Program Files\Apoint\Apoint.exe
IMJPMIG8.1 = "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
MSPY2002 = C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
PHIME2002ASync = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
PHIME2002A = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
igfxtray = C:\WINDOWS\system32\igfxtray.exe
igfxhkcmd = C:\WINDOWS\system32\hkcmd.exe
igfxpers = C:\WINDOWS\system32\igfxpers.exe
NvCplDaemon = RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
Mouse Suite 98 Daemon = ICO.EXE
SonyPowerCfg = "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"
ISBMgr.exe = C:\Program Files\Sony\ISB Utility\ISBMgr.exe
Switcher.exe = C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
VAIOCameraUtility = "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"
VAIO Update 2 = "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
Biomenu = "C:\Program Files\Protector Suite QL\menusw.exe"
{07ED51EC-C868-498C-96A1-4FC3619194BB} = "C:\Program Files\MTC Kuwait\MTC Optimization Client\bmoc" -d
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
GrooveMonitor = "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
SunJavaUpdateSched = "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
CaISSDT = "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
NeroFilterCheck = C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
MsnMsgr = "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
swg = C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
SpyEmergency = "C:\Program Files\Netgate\Spy Emergency 2006\SpyEmergency.exe"
BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} = "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
--------------------------------------------------
File association entry for .PIF:
HKEY_CLASSES_ROOT\piffile\shell\open\command
(Default) = "%1" %*"
--------------------------------------------------
Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)
[<{12d0ed0d-0ee0-4f90-8827-78cefb8f4988}] *
StubPath = C:\WINDOWS\system32\ieudinit.exe
[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP
[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = C:\WINDOWS\system32\ie4uinit.exe -UserIconConfig
[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE
[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll
[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install
[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install
[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll
[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = C:\WINDOWS\system32\ie4uinit.exe -BaseSettings
[{89B4C1CD-B018-4511-B0A1-5476DBF70820}] *



StubPath = C:\WINDOWS\system32\Rundll32.exe C:\WINDOWS\system32\mscories.dll,Install
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\cameravj.scr
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------
Checking for EXPLORER.EXE instances:
C:\WINDOWS\Explorer.exe: PRESENT!
C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present
C:\WINDOWS\Fonts\Explorer.exe: not present
--------------------------------------------------
Checking for superhidden extensions:
.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden
--------------------------------------------------
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
(no name) - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL - {72853161-30C5-4D22-B7F9-0BBC1D38A37E}
(no name) - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - (no file) - {7E853D72-626A-48EC-A868-BA8D5E23E045}
(no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
--------------------------------------------------
Enumerating Winsock LSP files:
Protocol #1: bmnet.dll (file MISSING)
Protocol #2: bmnet.dll (file MISSING)
Protocol #3: bmnet.dll (file MISSING)
--------------------------------------------------
Enumerating Windows NT/2000/XP services
AEGIS Protocol (IEEE 802.1x) v3.4.10.0: system32\DRIVERS\AegisP.sys (autostart)
Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Automatic LiveUpdate Scheduler: "C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe" (autostart)
Background Intelligent Transfer Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Bytemobile Web Configurator: "C:\WINDOWS\system32\bmwebcfg.exe" (autostart)
Computer Browser: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)
DHCP Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
DNS Client: %SystemRoot%\system32\svchost.exe -k NetworkService (autostart)
Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Event Log: %SystemRoot%\system32\services.exe (autostart)
Intel(R) PROSet/Wireless Event Log: C:\Program Files\Intel\Wireless\Bin\EvtEng.exe (autostart)
FdRedir: \??\C:\Program Files\Common Files\Protector Suite QL\Drivers\FdRedir.sys (autostart)
FileDisk Protector Kernel Driver: \??\C:\Program Files\Common Files\Protector Suite QL\Drivers\filedisk.sys (autostart)
Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Server: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
mdmxsdk: system32\DRIVERS\mdmxsdk.sys (autostart)
NVIDIA Display Driver Service: %SystemRoot%\system32\nvsvc32.exe (autostart)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
IPSEC Services: %SystemRoot%\system32\lsass.exe (autostart)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
Intel(R) PROSet/Wireless Registry Service: C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe (autostart)
Remote Registry: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
Intel(R) PROSet/Wireless Service: C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe (autostart)
WLAN Transport: system32\DRIVERS\s24trans.sys (autostart)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
System Restore Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows Image Acquisition (WIA): %SystemRoot%\system32\svchost.exe -k imgsvc (autostart)
Symantec Core LC: "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" (autostart)
symlcbrd: \??\C:\WINDOWS\system32\drivers\symlcbrd.sys (autostart)
Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows User Mode Driver Framework: C:\WINDOWS\system32\wdfmgr.exe (autostart)
VAIO Event Service: C:\Program Files\Sony\VAIO Event Service\VESMgr.exe (autostart)
VAIO Entertainment Database Service: "C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe" (autostart)
VAIO Entertainment File Import Service: C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe (autostart)
Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
WebClient: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Security Center: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

--------------------------------------------------
Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*
Windows NT checkdisk command:
BootExecute = autocheck autochk *
Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\DOCUME~1\ASHKAN~1\LOCALS~1\Temp\spyemergency||| C
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
--------------------------------------------------
End of report, 15,641 bytes
Report generated in 0.172 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only


What can i do to slolve this problem?


  #2  
Old 01-16-2008
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Default Re: They memory couldnt be read

Hi extreme and welcome to PCHF
Why are you using the IE beta? IE 7 is a final release now. Run Windows Update and it will give you the option to update it.
Try that, and then see if the error persists.


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